We recently had a service call from Todd at Olympia Fireplace & Spa, and I wanted to recognize the…read moreoutstanding service we received. To be completely honest, our experience with the sales department was disappointing and did not meet our expectations. However, the service department has been exactly the opposite. Todd was professional, knowledgeable, courteous, and took the time to answer all of our questions. He arrived on time, thoroughly diagnosed the issue, explained what he was doing, and made sure everything was working properly before he left. It's refreshing to work with someone who clearly takes pride in doing the job right. While our purchasing experience left us with concerns, the exceptional service we've received afterward has restored much of our confidence in the company. Todd represents Olympia Fireplace & Spa extremely well, and the service department deserves recognition for the quality of customer care they provide. Thank you, Todd, for your professionalism and excellent work. We truly appreciate it.

We recently decided to trade out our old wood burning fireplace for a new gas model. If, you are…read moreconsidering something like that you should feel good about calling Olympic fireplace, From the moment I walkedinto their office I was being helped, From picking out a fireplace to running new gas line . I now know the ins and outs of gas fireplaces , These people also sell Swim spas, Thank you Maury Dixon

We have had the pool guys out to clean/repair our pond for the past 4 years. This last visit they…read morewere able to fix a problem that was costing us a lot of money on our water bill. The only that would have made this visit a 10/10 would have been a recommendation of what products to use in between visits so our pond stayed cleaner longer.

I needed help on my above ground pool. Jeremiah made my life so simple. He tested my water and the…read moremachine told us exactly what I needed. Pool life is good again. Just wished I would have asked sooner instead of trying to figure it out my self. Jeremiah was full of great help and ideas. Trust them, that's why they are the POOL GUYS. Jeanni

We had an outstanding experience working with Doug at Olympic Hot Tub in Lacey. He is incredibly…read moreknowledgeable, friendly, and has an excellent understanding of the products he sells. He took the time to answer all of our questions and helped us find the right hot tub for our needs without any pressure. What really sets Doug apart is his responsiveness. Even after our purchase, he has been extremely available whenever we've called with questions, providing prompt and helpful answers every time. If you're looking to purchase a hot tub, I highly recommend asking for Doug. His professionalism, product knowledge, and exceptional customer service made the entire experience easy and enjoyable.

Oh man! So much to say! Been a customer for a while now. Kim is amazing. She sold us our TX hot…read moretub and was with us the whole way from picking out the hot tub, delivery, install and keeping us stocked up on supplies to keep our Hot Tub going. Her customer service and expertise is so amazing I heard she got promoted to District Manager and I still see her around at the Lacey Location and she remembers me everytime. This evening when going to get some chemicals I met Doug! He's awesome and took care of me! He was able to answer all my questions! This is why I love shopping in person vs online shopping. Olympic hot tub generally cares about taking care of their customers! They have earned my business forever!! You will not be disappointed!

Marshall is dope…read more Very knowledgeable staff. Helped me get started. Didn't feel like i was being pressured into buying anything.

Danny came out today from Spa Warehouse because I was losing water but could not see any. I wasn't…read moreconcerned because this business is amazing overall. Danny identified the problem ( My drain valve was not closed completely). He was professional kind and showed me everything he did. Thanks Danny! Another happy client

Just adding to the already great reviews. Honest and helpful; Mark came to give diagnose our hot…read moretub situation and was prompt and helpful in providing us what we needed to get our hot tub fixed. I just have to add he doesn't try to take advantage or charge you more; I appreciate that his rates are online and is commensurate with the work he provides. I'm looking forward to our first hot tub clean by Mark!

Mark has been our go-to pro for all things hot tubs for many years. He helps keep the hot tubs in…read moreour vacation rentals in great shape. Super responsive, helpful, knowledgeable, dependable + he's a nice guy to boot! Highly recommend his services.

Absolute scam!! I made an appointment for a spa and pool cleaning and pool 101 for a Friday. I…read morereceived no text or email notification. So I even called to double check the time. Frank showed up on the wrong day....he then let himself into our pool house and got started without me on the property. He didn't seem to know how to work our older Penatair system. He struggled with the controls then told me the jacuzzi was broken and might need $6-7k of repairs. He said he heater was also possibly broken and that he would do research on the parts and text me a quote. K never heard back. Since what Frank told me was the opposite of our pool inspector before we bought the home, I decided to have a second opinion. Jacuzzi is working great and heater works. Everything Frank said was wrong. I later went to a local pool and spa store and mentioned my experience and was told he is known in the areanfor scamming people. DO NOT go with this guy!

Unreliable. Did not show up after scheduling and paying in advance. Rescheduled and then made a…read morelast minute excuse. At least refunded the money.

I am so happy that Nature Perfect built my beautiful waterfall a few years ago. I must say, the…read moreexperience surpassed all my expectations! From the onset, Manager John and their team demonstrated the utmost professionalism and a keen eye for detail. The craftsmanship of the water fountain is simply remarkable. It's not just a waterfall but a work of art that has transformed our building into a serene oasis. The design perfectly complements our building, and the sound of the flowing water is incredibly soothing. So many people took photos of our waterfall and asked me who built this. Some said they saw my photo in Germany and other countries on their social media to talk about how gorgeous the waterfall is. I am especially grateful for their pond maintenance. They removed heavy ice from the waterfall and the sidewalk for safety from the snowstorm we had. They showed genuine care for their customers. Their commitment to excellence is evident in every aspect of their work. Thank you John and team members for an outstanding job!

The pond service I requested was diligently completed with quality work. Their pond expert, John,…read moretreated my water features as if it was his own. He takes pride in his work. They're not cheap though, guess you have to pay for perfection.

We recently bought a house with a pool and were told that this is the company that serviced it. We…read moregave them a call and they immediately knew the pool, knew the specifications, and were able to guide us in what products we would need. They even offer a new pool owner orientation! Stacy was especially helpful in making certain our needs were met. Her professionalism and experience were astounding. They do pool water analysis to help ensure that your water is safer for you and your family. We found out ours was unsafe! If you are looking for help with your pool, whether it be service or maintenance, I encourage you to trust Stacey and her team with your pool needs.

They cleaned and serviced my pool regularly and did a great job. Everything was explained simply,…read moreand I never had to remind them. Reliable service.

The Pool Guy Plus in Puyallup is a great company to do business with if you need your pool or hot…read moretub repaired. I have a Marquis Hot tub that needed repair. The Pool Guy Plus came over to my house and repaired my Hot Tub. He did a great job and did so at a very reasonable price. I highly recommend The Pool Guy Plus for all of your Pool and Hot Tub Repair needs John P Edgewood

Very professional and on time, very knowledgeable and no price gauging. He is in high demand so if…read morehe gives you an appointment, please keep it!, he is worth the wait!

Great selection, very nice people. Knowledgeable. We will return. Recommend over the big box stores.read more

Cheesemakers, beekeepers, brewers, gardeners, poultry keepers, and all other types of urban farmers…read morewill appreciate the huge selection of goods at Eastside Urban Farm & Garden. What an incredible inventory for a store so close to town. I came looking for seed and bone meals, ground rock minerals, lime, and such, for making Complete Organic Fertilizer. They had everything needed to make COF, and quite a bit more. They even had Langbeinite. Wow! Friendly and super-efficient customer service was provided during both of my trips this week, and Star was especially helpful in the amendments area out back by the bales of straw. I used to go shopping for farm supplies at another store south of Oly, but no more. With a convenient location, friendly staff, and one of the best selections of stock anywhere, Eastside UF&G is my favorite new farm store. It's worth the drive from Seattle, or anywhere else in the Puget Sound region. I'll be back!