From start to end this company was incompetent and extremely unprofessional. I paid $15,000 for landscape design and installation. A dollar amount they said was pretty small for them so my job took on the feel of being more of an annoyance to everyone at the company. We start the prop with the designer showing up with no tape measure! This should have been a clue! Problems with incorrect sizes and material requirements rained supreme during this nightmare. Deposits were paid in September for an April start date, only to find out one day one of the project there would be delays because the required materials were not ordered. Oh by the way if they say you need 20 plants or 16 pavers and they only use 5 of each, they keep the rest. It's in the contract! Oh did I mention that if they stated you need 15 plants and you need 20 they will sell you the other 5 from inventory left over from other jobs! Yes, paid twice for the same plant! By the way, the plants they bring only have a warranty if you buy their installed sprinkler system for an additional cost. On and on and on it went! In the end I gave up, tired of fighting for what should have been common sense! Stay away from this company!! read more

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The pond service I requested was diligently completed with quality work. Their pond expert, John, treated my water features as if it was his own. He takes pride in his work. They're not cheap though, guess you have to pay for perfection. read more

I left 3 phone messages asking if they build water features &/or provide assistance with a re-build. Never got a call back. I'm not sure, but I don't believe "ignoring customers and not returning calls" is a good business model. Makes me wonder what their Mission Statement looks like. read more

I am so happy that Nature Perfect built my beautiful waterfall a few years ago. I must say, the experience surpassed all my expectations! From the onset, Manager John and their team demonstrated the utmost professionalism and a keen eye for detail. The craftsmanship of the water fountain is simply remarkable. It's not just a waterfall but a work of art that has transformed our building into a serene oasis. The design perfectly complements our building, and the sound of the flowing water is incredibly soothing. So many people took photos of our waterfall and asked me who built this. Some said they saw my photo in Germany and other countries on their social media to talk about how gorgeous the waterfall is. I am especially grateful for their pond maintenance. They removed heavy ice from the waterfall and the sidewalk for safety from the snowstorm we had. They showed genuine care for their customers. Their commitment to excellence is evident in every aspect of their work. Thank you John and team members for an outstanding job! read more

Nature Perfect Landscape and Design - Landscaping Near Me - Olympia, Washington

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We are finishing a complex project which involved updating a koi pond, changing to a flagstone patio, changing stairs to a ramp, and adding an outdoor kitchen. The pond is beautiful and the koi are much safer in it. The patio and ramp are beautiful, as is the outdoor kitchen/work surface. The crews have all been polite, helpful, and expert in their work. They have performed this work in a Versace manner. The weather hasn't been good, but they've forged ahead. Our driveway is very steep so logistics have been challenging. They have made it work, in spite of multiple challenges. They are making sure everything works and fits perfectly. I'm looking forward to planting the yard and using the space when it quits raining. Every employee we've encountered has been kind and helpful; from the excavator operator, stone masons, truck drivers, to the people hauling soil and bark, to the pond store staff. I'm not a typical customer, I'm a landscape architect who designed the project and I'm very hands on. Part of my job was construction inspections of projects I designed, so I have a background working with people implementing designs. I respect this business and the crews working here. I would absolutely recommend Nature Perfect. In fact this is our third project with them. read more

Nature Perfect Landscape and Design - Mid project photo of pond edge and ramp. - Landscaping Near Me - Olympia, Washington

Repair work on our extensive water feature done immediately. Professionally explained our issues and remedies.

Sean spent the whole day cleaning our neglected pond. We appreciate his long, hard work and are so pleased with the results. Our gold fish seem happy too. The value is well worth every dollar. Call for Sean if you want a good, hard worker who knows what he's doing! read more

This company can't follow basic laws. The driver told my wife: "Just try to have me towed" read more

Nature Perfect Landscape and Design - The worker told us: "just try to have me towed" - Landscaping Near Me - Olympia, Washington

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After the motors on both back and front yard fountains that had been installed by another landscape company about a decade ago died, Nature Perfect replaced them with upgrades and now all the birds who'd been loudly complaining are happy again. The frog has even returned. I couldn't be happier. read more

So my company recently worked with Nature Perfect installing irrigation on approximately 2 acres of land while they installed two professional paver patios, walk ways, fruit trees, bubbler fountain, beautiful stone steps and a professional netted fence to protect the homeowners fruit trees. We were out there 3 days ago and the fruit trees that were installed 3 months ago are already showing buds. Highly recommend this company in my opinion.. Jason the GM and Timothy the on site foreman and his crew we're both very committed to doing quality work from the start. It was a pleasure working with another General Contractor that takes pride in their work!! Sean Acre Plus Irrigation read more

It's been four days since Natures Perfect delivered and blew in our beauty bark and I'm still amazed. Ernie and Justin did in one hour what it would've taken me several days and a hundred + wheelbarrow loads full (20+ yards). The cost was so amazingly reasonable that I will never move beauty bark by wheelbarrow again. read more

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We wanted a full-service, single stop landscape design, patio work, and landscaping provider to turn our barely used sloped backyard into an inviting outdoor living space. We had some ideas and Tyler turned them into a great design. The team did great work getting everything done to our satisfaction and were willing to come back to make sure things were the way we wanted and the way they promised. They even kept our neighbors happy during the messy parts. I highly recommend them. You may find less expensive but I can't imagine you will find a team of more friendly and capable people willing to meet your expectations. read more

Nature Perfect Landscape and Design - Patio and terraced grass area. - Landscaping Near Me - Olympia, Washington

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So love this place! They have helped me put together our three ponds. They have always been so kind and helpful for every stage of our development of our ponds. Their prices on plants and fish are so much better than anywhere else I have looked including online. Plus, they give you in person help with design. Cannot say enough wonderful things about this company. Each person that I have had a chance to work with were so helpful. Thank you again for starting our pond obsession. read more

I may have caught them on a bad day, but my experience was one star at best. I returned a pump that was accompanied by an original packaging and receipt of less than one year. When approach, I explained the pump was no longer pumping water. It was working and just stopped. The Nature Perfect employee/owner (?) took the pump to a power receptacle and plugged it in. "It's working" I was told, as she tried to hand me the small pump. I told her, I'm aware it runs, I told you it didn't pump. After a short walk to a tank of water hyacinths she plugged the pump in and submerged it in the tank. Water bubbled-out... barely. "How large of a pond is this in? It's probably undersized". I told her, well, it's not really a pond, its just a small water feature holding maybe 3 gallons of water and pumping less than a foot in elevation. The pump I was returning is rated at 140 gallons an hour, has a 1 year warranty, and is priced at $42. That very pump was recommended by a Nature Perfect employee as the size we needed when we described our application and bought it last July. She asked if I could come back after she contacted the manufacturer to make sure they would honor their warranty. She was worried that Nature Perfect may have to "eat the $42" if they wouldn't. Well, first off, that's not my problem. Second, I know you don't buy a pump for $42 dollars and sell it for $42....hard to keep the doors open doing that. I told her, no, I won't come back, we need to address this problem now. Reluctantly she gave me a replacement pump and said she was going to note our account that if this pump goes out that it won't be warrantied. Fine with me lady. If this second pump goes out I won't worry about supporting your local company any longer. I'll go to a big box-store where I can probably buy the same pump for less money and will get zero attitude if it quits working and needs to be replaced. read more

Landen, given that you claim, among other goals, your passion is "customer relations", would it be asking too much for you to cash the $50.00 check I wrote you four months ago in payment for your consultation fee? I'd like to tidy up my bookkeeping. Tori Kovach Raymond, WA read more

These guys don't give any impression of being a tightly-run operation, and don't move fast on anything except cashing checks. If you want to use them be aware that our experiences has been that they don't return messages or voicemail. There is an air of "You'll get it when we feel like getting it to you". Maybe they have so much business that they don't need to be responsive, but the hard sell on getting you on contract would seem to indicate otherwise. This is an example of poor customer communication and support. You owe it to customers to respond to email/telephone messages, not to go silent or fail to follow through. When customers are forced to chase businesses to get info or get work done it calls into question whether the company can/will execute the work properly. read more

This is the second time for Nature Perfect. It was a great job. They pumped the old pond water into a tanker, vacuumed the bottom and sides and got the pumps, etc working. It's a pleasure to look at now. Price seemed reasonable for the work they did. read more

Very satisfied with the work that John Mc recently performed on my water feature. He found and repaired the problem area in a short time. His fee was more than fair and I will use him again! Thanks John! read more

My husband and I went to the business to talk to them about doing work on our fountain/bubbler. I initially called the office a week prior and was told that we had to pay a $175.00 just for the guy to come out for a consultation. I told the woman that we wanted to hire some one right away and that we wanted our project finished. I did tell her that it was a small project. She didn't seemed to listen to me because she was more concerned about the $15.00 gas charge to drive the six miles to our place. I don't mind paying a fee but come on. So my husband and I thought it would be more productive to go to the place of business and just talk to someone. We told the employee that we had started our project and had the container and electrical ready to go and all that we asked was help with a professional looking design and a recommended pump and for them to provide a professional completion. We even saw a nicer bubble rock than we had already purchase and wanted to replace it with the one they had on sight, which was $350.00 and beautiful. We wanted to hire their company because we got a very good recommendation from someone who had done other work for us. After a couple of minute talking with the employee we could tell that he could hardly wait to get us out the door after we told him what were were looking for. He flat out told us that our project was too small and handed us a card for one of his pool maintenance men. He stated that perhaps his maintenance guy might fit us in if he decided to do the job. Their website states that "Our team of designers and craftsman are ready to take on any size project." Apparently they are fibbing/fork-of-tongue or perhaps there are other reasons..... who knows. But what I do know is that when their website also stated that their team is "unified by the same goals creating beautiful landscapes and lasting relationships" they should have a declaimer stating that it only applies to projects that they feel is large enough, more money for them and if they decide if they want to do it or not....just to be perfectly clear. read more

Top notch landscaping company! My property was clear cut for new construction and I had no idea how to start the landscape project. Tyler did an awesome job doing the design work; great job of listening to me and incorporating a few of my ideas. Josh and team worked with me daily to help me achieve my vision. They were professional and a joy to work with from start to finish. I think through the process I worked with every member of Nature Perfect, they all have pride of workmanship, great communication skills, are reliable and exhibit a true emphasis on customer service. My pond is amazing; I am thrilled with the results and highly recommend them. read more

My experience with Landen was not good. I made an appt with him, to look at my project, and help design an entirely new yard on an acre lot . He missed the first appt. We rescheduled. He spent about an hour with me, and said he charged $100 for the first consultation. That seemed odd, since I told him, i was anxious to see his designs. He said, that $100 would come off the eventual charges. I heard nothing from him after that. I emailed and called him , after 4 weeks. Then after 6 weeks. Then i wrote him an actual letter, since it had been 3 months. I never heard a single reply. The check was cashed almost immediately, however. Finally , at the one year mark, I sent him another letter, saying, please return the $100 i gave you, that I had never heard from him about my project, i just became invisible. He did not reply at all. There are many other landscapers out there. I hired a different one, from Gig harbor. I heartily to do not recommend Landen Moore. If you read thru the reviews, he charged someone else a different fee for "consultation.", so perhaps its whatever he thinks he can get you to pay him? I don't know. Terribly rude to not reply anything at all to a customer, esp after you have demanded a payment for services , that have not yet been rendered. read more

Had Nature Perfect redesign my pond and I was blown away at the job they did- in fact they did such a great job it's made all my neighbors jealous and wanting one in their backyard lol! The crew were as professional as they come- hardworking, time efficient, and beyond talented in their design. What else can I say these guys are the BEST at what they do and deserve nothing less than 5 stars. I will never use any other company! Thank you guys! read more

Jeff took my complaints seriously and placed several calls to the repair shop. Now I can expect my pump to be repaired in two days.

These guys are awesome! We bought our house last year and inherited a beautiful pond with Koi. Never having a pond or fish before we weren't sure what to expect but we're so thrilled to learn. They' re so knowledgeable, friendly and helpful. They've answered all of our questions and make sure we have the right products for our needs. read more

Excellent quality of work. Could not have been more pleased with the design and final results.

Don't bother with these guys. I wanted a Christmas tree style tree planted in my yard in November. I wanted it in time for Christmas. Clearly explained to the rep. Here it is January. ***Crickets*** read more

Buying a fixer-upper can be expensive and frustrating. There is so much to do on the inside that you never have time for the outside! Our new yard looked unkempt and in need of some trimming, cutting and love! I called Nature Perfect and spoke with Timothy. He gave me an honest quote for some hedge trimming, tree trimming and weed pulling along with grass cutting and just plain neatening up the place. His crew of Justin, Curtis and Allan showed up on time and got to work. They worked quickly and efficiently doing as much as can be expected with the ground still soggy and covered with snow. These guys were friendly and knowledgeable and by the time they wee done it looked so much better. I will have them back once the ground dries out and they are able to cut the grass. Thank you so much for making our new home look presentable and neat not only for us, but for our new neighbors as well. Very much appreciated!! Thanks Nature Perfect!! read more

I recently hired Nature Perfect to design and landscape my completely overgrown front garden. I liked and felt good about everyone I met who was associated with the company, from the man who first met with me to talk about the project, to one of the owners who then met with me when we sealed the deal for them to do the work. Every crew member was so skilled and hard working....they seemed to work very well together and problem solved with no drama or egos getting in the way. They all appeared to want to have me happy and to do a job they would be proud of. It was a great experience to have them working here. And it is BEAUTIFUL.! There were a couple of glitches with communication - what I thought was to be was not what I got, but they were completely willing to work with me so I got everything how I wanted, with no questions asked; I never had any sense that they every got tired of me asking questions or making little adjustments as they worked on things and that is really important to me. I loved having them here and watching this garden of beauty grow before my very eyes. They were fast and efficient, they showed up when they said they would, on time every day. And when they were finished, everything was left pristine - even the ruts on the side of the county road were smoothed over, and I don't even think their trucks were the ones that made them! I'm very pleased with Nature Perfect. read more

these people are the absolute worst, had nothing but problems from day 1 after they finished the job they came back 2 times but never fixed the problem, the Landon the Owner will not even return calls so I turned to Sunrise and they came out and fixed my pond now it works great, they told me they are running into the same problem with customers of nature perfect not getting things fixed and no call backs. I WOULD RECOMEND YOU STAY FAR AWAY FROM THIS COMPANY read more

John came out and helped us get our Koi pond cleaned and working great and provided advice for ongoing care and maintenance. Thanks John. Look forward to working with Nature Perfect. read more

Super job! We moved into this place with a really half-assed looking pond in the front yard. It was an embarrassment really looking for a solution. The crew moved in tons of stones, revamped the piping and didn't disturb anything else. It was more than a fair price and it looks great. We love it. read more

From design to implementation we could not be happier with the work that Nature Perfect did on our landscaping. I wish I could post before and after pictures to show how it turned out. These guys and gals are very professional. From Tyler who did the design to all the hard-working men who contributed to the implementation. I wish I could remember all their names so that I could give them kudos here. Bottom line is almost all of our landscaping was replaced and the colors blend together beautifully. I would highly recommend them and would use them again in a heartbeat. read more

Great results from Nature Perfect! Very please with the remodel on our already existing pond that had seen better days. Now it is pristine! Our family will enjoy it for years to come. read more

This Landscaping Company is without doubt the "Best of the Best" of all landscaping companies. From the very beginning with the consultation appointment with Kenny to the very end result with Jason and his crew, the experience was exceptionally satisfying. During the consultation appointment, Kenny displayed professionalism and shared his knowledge and landscaping expertise with the development of our plan while being very accommodating to our needs. Jason and his crew were very dedicated to completing the design in a timely manner. Their hard work and expertise developed our backyard into a beautiful area following every detail of the plan. Overall, I was extremely pleased and satisfied with all aspects of the landscaping job. I highly recommend Nature Perfect Landscaping Company to anyone who is wanting to have any landscaping completed. The company is very reputable and dependable with professional staff readily available to create and satisfy anyone's landscaping needs or desire. read more