This facility is awesome. Great docs and amazing nurses. They take amazing care of their patients…read moreto make sure they are comfortable. My room was spacious and comfy. I loved this medical facility and their care team!!

My mother was brought to the ER after suffering from severe diarrhea for two weeks. At the time of…read moreadmission, she was extremely weak and unable to retain any liquids. Despite her visible dehydration and the difficulty staff had establishing an IV, she remained in the ER for approximately four hours without receiving any IV fluids. Before being discharged, she suffered a physical setback, yet she was still sent home. The following day, we were notified that she tested positive for C. diff. It is deeply concerning that a patient in her condition, with what turned out to be a serious infection, was brushed off and discharged while still thirsty and weak. We now have to wait several days to see her primary care physician for follow-up care that should have been initiated or supported by the emergency team. I am disappointed by the lack of effort and the dismissive attitude we encountered during this visit. I would appreciate a review of her case and an explanation as to why standard interventions, such as administering saline fluids, were not provided given her symptoms. We can do better for all patients.

I have received excellent care at the Well Med clinic on Ben White …read more The staff is always professional and caring . From the ladies that check patients in to the lab , never had an easier blood draw . Doctor Garza , always listens carefully and takes care of my needs . I am blessed to have her as my Doctor . Her nurses , always follow up on care while providing the best when in the clinic, Thank you Ava for helping me , and thanks to all the staff at Well Med on Ben White.

I just want everyone to know that Aroua Nunez, to be recognized. She's so friendly and very…read morehelpful. She goes way up and beyond to help all her clients and make me feel so comfortable. She is an amazing person and hopefully she get the recognition that she deserves. Thank you, Aroua for all that you do for this doctor office.

We could not have asked for nicer or more professional staff. My roommate had a horrible abscessed…read moretooth. He and I are both anti-dentist due to experiences earlier in life. The abscess was not something that could be ignored. It flared up the day before Christmas. The clinic was able to get him in the day after and on antibiotics. After days of making excuses as to why they would be unable to pull the tooth today we both feel a bit silly. The procedure was relatively painless. The numbing took longer than the extraction and it was the most painful part of the whole procedure, WOW! To boot the apt actually started on time and took less than 45 minutes! I may have finally found a dentist which is pretty nice.

Dr. Brandon Artillo Allport my PCP. It's a one stop shop for me with dental, eye exam and…read morephlebotomy "blood work" Wonderful staff at all times. They take care of me....ABSOLUTELY NO COMPLAINTS

good experience!! there was barely any wait time. the staff was friendly from the moment I walked…read morein. the woman who drew my blood was quick, and it was much more painless than I have experienced at other places. plus, I let her know I was a bit nervous about my blood being drawn, and she was compassionate by both normalizing it and taking me to a spot I could lie down for the process, just in case! good experience and would recommend this location.

This is where labs are drawn, no doctors, no nurses…read more... Just people who got certified in phlebotomy... Many high school students could become a phlebotomist before they could buy alcohol... This place is a clinic, people act like robots, no personality, just sort of blase... they seem very fatigued... almost like being nice is extra work... But that's the industry now, these aren't medical professionals... they act like they are robots... Even directions to the toilet felt like a chore to them... It's all about money :) shut up and pay me and don't tell me how to act!!

No wait time. Always efficient. Masks provided if needed. Busy but I didn't feel rushed.read more

- - - Review for Austin Regional Clinic: ARC South in Austin, Texas, mammogram (*)(*) screening on…read more01/16/2026 - - - I had such a positive experience when I came to this ARC South location to do my routine mammogram screening. I really appreciated the extra effort & thought put into the decoration of the mammogram exam room. It was decked out in pink decor, including soft pink lighting that created a peaceful atmosphere & had a calming effect as you're getting your mammogram done. There was also pink decor displayed that reminded you of the importance of getting regular mammograms done for early detection of breast cancer. I didn't have to wait long in the patient waiting lobby before getting called back to get my mammogram done & the mammogram took about 30 mins or so. My results were sent to me afterwards through my ARC My Chart account after the doctor reviewed them. A few helpful tidbits about this ARC location: - - mammogram services located in the building closest to hwy 3828, 1st floor - - private parking lot for patients Till next time!

My mother was referred there for a pressure wound on her spine. The staff is very helpful and…read moreprofessional. Bianca is always smiling at the front desk and very welcoming. Nurse Patty is amazing! She answers questions and is very patient and thoughtful. Dr. P is wonderful! He is down to earth and takes time to answer questions and make sure that you are comfortable with the treatment plan, but he doesn't take a long time like a lot of doctors that seem to love the sound of their own voices. They set up supply delivery that is on point and has everything that we need. If you are someone that wants wonderful, respectful care, but doesn't have the time or need to drone on about their problems, then this is the place for you.

not even 1 star! I kept leaving voice messages and never got called. Had to wait a week for an…read moreantibiotic that I needed immediately. Then I left message with the lady at the desk who said she hand delivered it, but nurse said she lied and never got it. I checked with frontdesk. She said it WAS delivered. 2nd nurse Patty, said 1st nurse gave wrong treatment instructions for 2 weeks. Dr did not seem concerned and said not to worry bout Rx HE initially said was needed asap. Said just watch the wound. Nurse Patty said it's not her problem that messages didn't get thru After she said messages were her responsibility. I hope to never have to go there again.

It was clean and parking was fine. The team wash pleasant. But I have seen two different doctors…read morehere and felt rushed each time and the third one didn't follow-up like they said they would. Update: lowering my score as I've seen three physicians here, felt rushed or lack of info on each visit, usually you're given up to 15 minutes with a doctor per most insurance plans but here you only get 5. It's been a consistent trend. I went hoping to get information but instead I was brushed off and given a prescription that I didn't even need. I've been coming here for over ten years on and off and it's just gotten so much worse. Dr Mobley heard my situation for less than five minutes and said "if it's not bothering you don't worry about it" and rushed off as I tried to say it was bothering me. Saw dr Jones and again less than five minutes, just wrote a prescription that I didn't even need and finally ordered some test. Then I see his nurse practitioner to go over the notes and she to time with me but she made a suggestion that previous doctors told me would be bad for me and kept going on about it even after I said it was a bad idea and I've already done it. We had to wait for more results. She was supposed to call me with the final results. Two weeks later and I got a call from someone else telling me to make a telehealth appointment. I've already seen three doctors there, paid all my bills, was told I'd receive a call with results. This place really doesn't have its ish together. I decided to look up the owners and it seems it's private equity. I really feel that the doctors are being forced to burn and churn.

Find a different practice. After years of challenges, I'm looking elsewhere. I'm frequently out of…read moremedicine for weeks or months, even after trying to start refill procedures a month in advance. They are horrific in terms of returning calls, ordering lab work, working with pharmacies and more. I understand they are overburdened but if they have so much traffic that it causes months of delays, you could argue they should have the revenue to hire more staff and streamline efforts. Also, they do not acknowledge any challenges they create and there doesn't seem to be any escalation paths at all. Walk away.

My first time to have an appointment here. It was very easy to make an appointment and get in to…read moresee the Urologist in a reasonable amount of time. Parking was nice. They have outdoor spaces as well as a small parking garage. My appointment was early in the morning so I still had choices to park outside or in the parking garage. I chose to park in the garage since it was raining. Checking in when I got there was easy. The receptionist was welcoming and friendly. My wait time in the waiting area to be called back for my appointment wasn't too long. The waiting area is nice and roomie with nice comfortable chairs and a TV. The are was very clean. When I got called to go back to the exam room the doctors assistant was friendly and professional. She asked questions about my health history, what brought me into see the doctor and took my blood pressure. She was straight to the point. The wait time before the doctor actually came in was about 40 minutes...longer than I wanted to wait. Once the doctor came in he was friendly and polite. He asked what brought me into see him and he listened to all of my concerns and problems. He took the time address everything separately and made sure he covered all of my concerns and issues. My only problem was, I had a hard time understanding everything he was explaining because I didn't understand some of the terminology and medical terms. I should have said something, but I didn't, so that's on me. I like this doctor and I feel like I'm getting the proper treatment and care. My first opinion of this medical practice is great. I will continue to be a patient of theirs. I didn't mention any names because I didn't get permission to use their names.

Fast service at labs and the other finger wave. Couldn't be happier except having to go there…read moreannually. :-(

This place has changed to US Health Works it is no longer Pro MED but the reviews are still…read moreattached to this address. I am so glad I ignored the bad reviews and took my friend here. He was having a very serious allergic reaction and was scared and uncomfortable. Dr Wells fixed him up and relieved all his worries. The staff was all very friendly and helpful we were seen pretty quickly and the bill was super affordable. Dr Wells has wonderful bedside manner and a great sense of humor. You will be glad you went here!

Avoid this place like the plague, literally. Wirh essentially no valid COVID controls, this place…read morecan be deadly for a high risk patient like me. It was dirty and, instead of in car waiting, they pile everyone in the waiting room. The risk is exacerbated by a 1 1/2 wait for a simple pre employment screen. There are some simple and relatively inexpensive ways to mask this place safe. This is neglect and this place should be shut down. I will never be back here. Avoid