Extremely disappointing that we can't use our local tire shop. We travel a lot and go through the…read moretires- but our first time stopping there made us realize they are not to be trusted. They had guys working- so no excuse for what they did. We pulled in with a flat in a new tire, they told us they couldn't help us now- come back TOMORROW!! Um, yeah- drive home on a flat tire, come all the way back the next day in that same flat tire.. and stay home hoping you don't have a medical emergency and need to get to the hospital! Seriously guys??? We drive to the nearest tire shop, stopping a few times to blow air in the tire with a little in car compressor.. they had us fixed, and out the door in less than 10 minutes! All the tire needed was a new stem valve. Oh- and we also decided to purchase winter tires at the same time. Still can't believe a tire shop would tel you to come back the next day to fix a flat!

Good tire shop with decent prices. I'm glad they took over for the past owners who were called…read moreCherry Tire. The past owners were way over priced and used questionable practices when repairing cars. Theses guys are much more reliable and fairly priced.

Need a tire mounted on an alloy wheel. Did the work promptly…read moreat a fair price. They were friendly and overall it was a pl

All I wanted to do is bring my car in to have two tire studs replaced on one of my wheels but I was…read moretold because I knew this place existed and I chose to go somewhere else to get my tires put on that they won't help me out. My family and I were going to start using this place regularly for maintenance and repairs of my car but the attitude I got has made me put them out of consideration for future business.

Salesperson did excellent job. Thank you TJ, for your…read moresupport and help in locating the perfect new truck for me! it's exactly what I wanted.. Every Silverado, I've bought has been at Ruge's in Millbrook (guessing 5 or 6 new ones. I keep buying again and again from them so must be doing right by me!!

Had my truck in for service. Issue was never fixed and damaged my tailgate when asked about it full…read moredenial.

Oil change (2nd time in a year). Friendly people, service provided at the booked time, quick work.read more

I was looking for a place to bring my mercury grand marquis, Close by to me where I live in…read moretillson. I see that this shop was only about 10 minutes away. In fact I had passed it many times over the years. On the way to Stone Ridge. I called up and the lady who answered the phone was very friendly. She asked for all my information. She did ask for my license plate number. Then she was able to look up the year and make and model of the car. I was impressed by that. They seem to be very thorough right away. I told her I needed them to look at the front tires because there was a A vibration from the front tires and some noise coming from the front tire also. I had brought it to a shop down in Rockland County to put on new tires after I got a blowout. I came in and they pull the car into the shop area. One of the employees Kevin introduced himself. He offered me some coffee and showed me in the area where they had a couple of comfortable seats donuts potato chips and some other snacks Soon after they pulled in the car they called me back to take a look at it. Nick the head mechanic had the car up on the lift. He told me that the other shop didn't balance the wheels at all or did them in properly in the front. He also told me that the shop lied when they said that the sensor from the tire had fallen off the front tire and they glued it back on. In fact they broke the sensor when they were doing something with one of the front tires. Instead of cleaning out the tire they left all the junk inside the tire So Nick cleaned it out and balanced the tires .Then another employee took the car for a test drive to make sure everything was OK. I was definitely pleased with thoroughness of the work. The car was coming up on needing to get transmission fluid changed and also the other fluids. Brake fluid Power steering fluid etc. New fuel filter. I made an appointment and brought the car back. Since I live only about 10 minutes away they said they were able to drive me home. Then when the car was done called me and picked me up again. Nick the head mechanic and owner is very knowledgeable and really gave me some good tips on what I should get done and not get done on the car. For example they said that the rotors were warping a little bit, but the brake pads were still good,said to not doing anything yet. I'm sure other shops would've told me, to do the brake pads and rotors. I definitely had a fantastic experience bringing my car here. Nick Kevin and another technician I talked to really know their stuff. Very knowledgeable professional thorough. The prices are very fair as well. Actually lower than I expected them to be. I definitely highly recommend this shop for all your car needs

Radi is a rare entity, an honest auto repair garage. He does honest work for an reasonable price…read more I will warn you that although he's honest the establishment could use a make over. However, he has helped my avoid costly repairs many times over the years. I trust him as do many others here.

We needed a high end repair on our car and Radi came through for us. Pricing was reasonable for the…read morescope of the work. Communication was good. We have used this shop for everything from simple to complex work, I can recommend without hesitation.

Everything. Top Notch. Owner is brilliant mechanic. Fair and honest. Highly recommendread more

If there is one thing we do not need to worry about, it's where to go for car repairs since 1997…read more First Mark, then Eli, have been trustworthy, knowledgeable, reliable, friendly, reasonable, and respectful. (Some car places have scorned how a female could know about carwork, but never here; in the past Mark has even said save money - you can fix this! And Eli is a fellow Dodge Dart fan, not that I have one any longer, sob sob). We go to them for advice on new old cars (last year we asked where we could find another Subaru Legacy, and they pointed across the street at the car they had just fixed - "there". Easiest search we ever had!) Combine this with being in walking distance, and we hope they never close!

I almost don't want to write this review bc I fear this shop will get too busy! But I also know the…read morepain (as a minority female) of not trusting your mechanic or getting taken advantage of so here I am writing this 5 star review. Louie is incredibly kind, efficient and has never tried to upsell me on anything that wasn't necessary. When I needed two new tires (after an inspection he did) he recommended the best shop around (across the river) for alignment and my goodness he was right. Never has my car driven so well and it's quite old! This is a testament to good referrals. They go a long way. I would 100% recommend this shop! FYI: I lived a few blocks away when I first found him and have since moved to a neighboring town but go out of my way to come back. Worth it

Horrible service…read more When I ask the older gentlemen behind the counter a question about TPMS sensors his response "those things never work" ... When I asked another question about oil service his response "only god knows that" I don't feel confident after these degrading responses... dont waste your time here.

If you're looking for reliable, high-quality automotive service, New Paltz Auto Works truly stands…read moreout. From the moment you walk in, their team provides exceptional customer service, friendly, professional, and genuinely focused on helping you understand your vehicle's needs. What really sets them apart is their efficiency and attention to detail. Repairs and maintenance are completed in a timely fashion without cutting corners, giving you confidence that the job is done right the first time. They communicate clearly throughout the process, so you're never left wondering about the status of your vehicle. Whether it's routine maintenance or more complex repairs, New Paltz Auto Works delivers dependable service you can trust. Highly recommended for anyone looking for honest work, fair treatment, and quick turnaround times.

Scammers. Were supposed to replace a water pump on my son's car and instead splashed some sealant…read moreon it which failed after a couple weeks. I subsequently checked on yelp and they pull this scam a bunch. Who knows what else they do. When I got the water pump replaced my mechanic here showed me the crack and the place where they had applied some sealant instead of replacing the water pump. Never do ANY business with these crooks. EVER.