Reached out via email to purchase a car . It said to contact them for the E price . So I reached…read moreout and said I was interested in the e-price whatever e-price means . So I'm sure I got an automated response from Patrick Downs that said they had received my email and it would be in contact with me shortly. Next contact was them asking my preferred method of contact which I responded email please. I waited one business day and a half for a response and had received none to responded to them I guess I can't get the price ? To still get no response . One day later went to ruges Dodge to complain in person . Online it says they open at 8:30 on the door it says they open at 9:00 I went in at 9:00 and the nice lady working the sales desk told me the manager comes in usually around 10:00 . She said the person I was emailing was their internet salesperson which doesn't matter to me I was just trying to buy a car . Maybe my review is in the wrong place but the car was on their lot that I was looking to buy. This is not my first interaction with this dealership I had left my information 4 or 5 years ago to purchase a vehicle and I had received no response and bought my car somewhere else . They responded a year later asking me if I was still in the market for a vehicle . Probably a new salesman just reaching old contacts . Anyhow that was my experience .

Forgot to mention in my last review, these garbage pails shorted me half a quart on my oil change…read more They charge top dollar and take shortcuts.

J & J has been doing my inspections for years. They're quick and friendly! Love this spot!read more

I went to J&J about getting my car inspected...the only shop that was friendly and helpful when I…read moresaid I needed walk in service if available. I got the inspection done today and the experience was great. Jay, one of the owners, welcomed me to the shop, very friendly. I sat in the waiting area after they started the inspection. There was another customer there and we started chatting. He couldn't praise the guys there enough. This other customer and I started lamenting how a lot of businesses don't provide the same customer experience we were use to from when we were younger (yes, bunch of old guys lamenting the world is going to...) and he said J&J is one of the exceptions. Jay showed me some additional concerns on my car...brake and tire wear. He showed me the problem areas and said I have some time left but these expenses are coming down the pike. It was refreshing to see this sales approach...I was aware he was upselling the other services they offer and I was totally happy with that...that's what all businesses must do. It was the approach, education, and showing me why the repairs would be needed that convinced me that when I need the work to be done, I will go to Jay and his team. Well done guys and keep it up! PS: they have the cutest wall of kids pictures that puts a smile on your face.

Believe the hype - the reviews are accurate. After more than a year of chasing down a vibration…read moreissue on my WK2, Justin took the time to actually listen, test the vehicle thoroughly, and apply his own experience to find what multiple Jeep service centers (about five) missed. The root cause ended up being a missing NVH foam piece - something simple, but overlooked repeatedly. Bolt also worked directly with my warranty company and made a real effort to get as much covered as possible, which I appreciated. While they were in there, they were upfront about the spark plugs - noting that since access was already open, it made sense to take care of it now rather than paying for the same labor again down the road. That kind of transparency goes a long way. Overall, the team comes across as fair, honest, and focused on doing things the right way. It's safe to say I'll be going back to Bolt moving forward.

Totally honest and straightforward . Took care of my car and…read morekept me in the loop about cost with no surprises. Attention to detail is huge for me and they get it done right the first time! I don't usually write reviews about car repairs but I was impressed and will definitely send my friends and family here!

My previous review is from when this was Colonial Subaru; the business changed hands less than 2…read moreyears ago. I've been using this location for Subaru sales and service for 20+ years. It's rare to bring a car in for an inspection in the morning, and take a new car home in the afternoon, but that's what happened to me. It wasn't a complete surprise, just a little sooner than I expected. Todd was very friendly and helpful when I approached him early in the day with questions and the disclaimer "I'm not looking to buy a car right now I just want to compare 2 models for future reference." When I returned to the sales floor later he was incredibly patient as I navigated a purchase I wasn't quite prepared for. Todd was very informative about the options I was considering, and really won the day (and the sale) when the specific vehicle he brought over for me to check out was basically my dream car. I saw him approach that "autumn green metallic" Forester Wilderness and I knew I didn't stand a chance at resisting! When I came to take possession of the car Todd enthusiastically went over all the bells and whistles with me so I could be confident driving off the lot. He even made sure to show me how to turn off the features I didn't want. There's more I could say but you get the idea. I also MUST shout out to Tina, Ellen, and Buddy in the service department. I'm so glad the new owners kept them on bc they're the heart of this place. Thanks Buddy for waiving the cost of the inspection repairs I came in for that were done before I realized I was getting a new car.

I have been a Subaru driver my entire life. I went to this dealership to trade-in my Subaru Impreza…read morefor a new Subaru and was met by one of the rudest salesperson I have ever met(Phil Fornica). He treated me like a child and was very unhelpful. At the end of the day, this ended up being a blessing in disguise because I now drive a Lexus and have never been happier. The service and reliability is much better than what I experienced with Subaru. I am a salesman myself and cannot believe how disrespectful and dismissive Phil was to a longstanding Subaru customer. I will never go back to Subaru after that negative experience!

These guys are great, especially Brian. He's worked on my car many times in the past. Always with…read moreexcellent results. We were driving down to Hartsdale last weekend. On the way down, heard an odd sound coming from under the front of the car at highway speeds. Checked under the car and a panel under the engine that was loose. At higher speeds it fluttered up and down. I'm not a mechanic nor have a lift to get under the car. We were in the neighborhood a couple days later, and I brought the car over just to see what they could do. Although they're always busy, they had an empty bay, and put the car up on the lift. Brian explained it was the clips that hold the "belly pan" in place. He fixed it in about five minutes; and when I asked "how much?" his answer was i'm a good customer. There's no charge. I would highly recommend Brinkerhoff Service anyone, who needs quality work done.

The staff was very helpful and responsive when it came to my questions and service of my vehicle.read more

It's funny how a "free oil change" turns into a $1,500 service. Every time I've dropped my truck…read moreoff for a free oil change, something expensive was wrong with it. They talk to me like I'm a child too.

Best auto service in Dutchess County. These guys are super skilled, quick and good hearted. We…read morereally lucked out dealing with these guys. This is the place to go.