Let's start with the fact that they are way over priced. Just one example Lucas oil stabilizer…read more$12.99. Advanced auto parts $9.74. A portable air pump for your tire $50.00 harbor freight $10.00. Paying for convenience is one thing being stupid is another. People there are not to helpful I've sent my 16 year old son in a few times to get simple things like light bulbs and such because he's learning how to drive and he needs to learn to do basic things. Hes been mocked and made fun of the three times hes gone in by the macho mechanic wannabes behind the counter. Ive tried to shop local and help out the local community first. This place will have no more chances by this consumer. Off to the next business with my money.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Never responded to my inquiry after I took the time to write it, and send it. Not much more to…read moresay-review has to be 85 characters or more.

This place is huge! I can't begin to describe how massive the lot is to this place of junked…read morevehicles. The yard is very neatly organized by make and model so once you find the particular vehicle you are looking for, you will see several to a dozen like it in the immediate area. There are other small junk yards in the area but this place is the largest I've seen in Orange County. If there is another, I have not found it yet.

Kevin is a personable, honest, excellent mechanic and his prices are fair. What more do you need…read moreto know? Highly recommend.

I can not say enough GREAT things about Jack's Auto Service. They really came to the rescue for me…read moreand my car! They were able to diagnose and FIX the issue within my car that had baffled other mechanics. She now runs better than ever! These are experts in their field, and (maybe more importantly) they are trustworthy, helpful, good people. I have to mention Linda (office operations +). She helped me arrange a tow (remotely), tried to help me rule out possibilities/ understand the issue over the phone (she is very knowledgable) and was so, so courteous. I felt like she made solving my car problem a mission, and I think that the overall curiosity + the garage's competency made it happen. The repairs were also incredibly affordable in comparison to previous estimates (like 1/15 of the price). THANK YOU!!!!

Great service! They were quick to change the tires and oil on our car. Waited inside with a mask…read moreon. Everyone working there is very nice. We will be back!

If you need a tow, do not rely on Redl's. We called in to our insurance company (State Farm) for…read moreroadside assistance. Shortly after, I got a call from Dave, telling me that the truck would be there within 15 minutes. After more than an hour, I called Dave back. No answer, straight to voice mail. I called State Farm and after a few minutes on hold, I was told that Redl's was not going to honor the service commitment, because they were mad at State Farm. I was left stranded for several hours. "Dave" did not feel it was important to call me to let me know he would not be handling my call. Nice job guys! *snark*

Unless your buying a high dollar item they don't want anything to do with you. They claimed they…read morehad no dash parts for my most popular vehicle in America 2004 Ford F Series pick up. Thanks for the help Redls, I'll be buying my more expensive parts somewhere else.

I took my truck to Lynn's for oil change one day last week oppomet at 9am he came out at 9am in…read moreshop oil changed by 915a great job even took time out to talk a little bit

Because my van had some sound from the front when I was driving, one of my friends told me it…read moreshould cause by the struts. When I changed my tires at Lynns' Auto, I asked Lynn if it's the struts problem, he and his staff tested drive and checked, then Lynn told me it's not the struts problem, it's sway bar link problem and let me change that. I confirmed with Lynn more than three times if he is sure the problem is that, he said he is quite sure about that, and let me bought the parts online and come to him to repair it. So I bought the parts online and went there ask him to repair it. He was very confident about the job and started to replace it when I came again. When everything is done, he and his staff tested driving it, then he told me please to pay for the job. Before I pay, I asked if the sound was removed, he said you need to change the struts, the struts are weak and cause the sound...... poor service, waste me one week to order the parts, two hours wait there, and waste me more than 150USD for the job, how can he trade customer like this? worst experience!

How are these people in business! I dropped off a tool to be fixed. The kid at the desk tells me…read more5 to 10 business days. I start calling after 2 weeks. It at least 4 subsequent calls to get a call back from the owner. He told me wo problem, he's working on it. 3 more weeks pass, nothing. THEY DON'T RETURN CALLS, which is all it would have taken. Today's call ended up getting heated. The useless kid at the desk told me to go fuck myself, then hung up on me. Then the tool wouldn't answer the phone so i could find out what time they were open. literally after a dozen calls back he finally answers. I told him i was coming to get the tool. I get to the store and it's on the floor just inside the front door with not a soul in sight. What garbage! Now you wrote back "Eric K. Business Owner Aug 8, 2025 Thanks for your generous words Tony. You brought a peace of equipment in that was battery operated with no battery. How in the world are we suppose to test and diagnose the unit with out the power source for the machine. I'm the owner I called you personally the same day that you dropped it off. Don't disrespect my employee on the phone. That is why he told you to come get your unit and take elsewhere thanks buddy. Hopefully we will see you soon" My words were not generous enough my friend. In fact I had the battery with me when I brought it to your so called shop. I asked the kid if he needed it, he said NO. Next, if you called me, why wouldn't you have asked me for the battery? As far as your useless employee, and I say useless because he didn't even know how to provide me with a receipt when I dropped off my tool. I disrespect no one, until they disrespect me. Get your shit together, especially before you try to threaten someone.

These people are terrible. I realized the hard way that all the bad reviews about them were true!…read moreThey are legit scammers. They charged me 60 bucks and told me my bike was good after 2 weeks being there, then when I when to pick it up the bike wouldn't start and the gas hose was not connected to the carb property. I left the bike there and after another week of me begging them to work on my bike they said "We haven't work on many of these were running out of options" Long story short I picked up my bike, they never gave me my 60 dollars back when I took off the tank to see if they even took apart the carburetor they didn't do anything other than throw carb cleaner at it. They made me go through 2 brand new batteries cuz they don't know how to use a digital multimeter had to change the voltage regulator on my bike. Common sense, most of these stuff is so simple when I checked the spark plug it looked like it was clearly burnt so I got another one for like 3 dollars and the bike started right the fuck up. I don't know much about bikes that's why I bring my 03 ktm 625cc to a shop so that I don't fuck it up myself and they don't even bother to check the spark plug most importantly tight the gas hose to the carb in a safe way. SCAMMERS. Terrible work ethic. Shows that anybody could own a shitty business in this country. I'm not mechanic but I will always try to work on my bikes/car the best I can so that I don't have to deal with clowns like these!

bought a 2026 passport trailsport black out salesman was RON EjAZ he was AMAZING! great…read moreexperience highly recommend RON and friendly honda staff!!

We had a very disappointing experience with Friendly Honda of Poughkeepsie and ultimately walked…read moreaway from purchasing a brand new 2026 Honda Passport Elite. At first, everything seemed great, the staff was friendly and accommodating, and we were excited to move forward with buying a beautiful ash green Passport with gray/black interior. We completed all the paperwork and scheduled a pickup date, expecting a smooth delivery of a brand new vehicle. When we arrived to pick up the car, we were shocked. The interior was filthy -- covered in mud, dust, and footprints. There were scrapes/chips in the interior paint near the doors, a chip in the steering wheel, and multiple noticeable scratches throughout the cabin and trunk. On top of that, the exterior had significant damage, including deep scratches on the bumper, the driver-side mirror, and the tire well -- not minor marks, but scratches where the plastic was peeling. We were understandably upset that a brand new $56,000 vehicle had not been properly inspected, cleaned, or prepared. After hours of back-and-forth, the dealership agreed to replace the damaged exterior parts, which is something that should have been done before we ever arrived. When we asked what they would do to compensate us for the inconvenience and poor experience, they initially refused and only offered us minor service credits. After a long negotiation, they only agreed to take $1,500 off for the interior damage that could not be fixed which we thought was fair. The situation got worse. After waiting over a week and a half, confirming everything was ready, and preparing to finally pick up the car, we were told at the last minute that there was now a significant scratch in one of the windows, requiring a full replacement. We were given the option to either take the car and come back again later to have the window replaced (another major inconvenience), or wait even longer. At this point, in my opinion - this is no longer a new vehicle with 4 replaced parts and a service history. When we again asked what they would do to make this right after everything we had already been through, they refused to offer anything further. At that point, we walked away. This was an incredibly frustrating and disheartening experience. We were patient, reasonable, and excited to make a major purchase -- and instead were met with poor quality control, repeated issues, and a lack of accountability. I would not recommend purchasing a vehicle here. And I would strongly encourage anyone considering a "new" vehicle from this dealership to inspect it very carefully, as our experience suggests these vehicles may not be in truly new condition despite being sold as such. I also feel concerned for whoever ultimately purchases the Ash Green 2026 Passport with the gray/black interior that we had selected. This vehicle is not truly "new" -- it has already had damage and multiple parts replaced, and I question whether that will be fully disclosed to the next buyer. Overall, we are extremely disappointed with this experience and the level of professionalism we encountered. As a business owner myself - I would never want anyone walking away with this experience and would have bent over backwards to make things right for a customer that had gone through what we had. It feels that the focus at this dealership is more on completing the sale than on transparency and customer experience, which is not the kind of business we feel comfortable supporting.