Because my van had some sound from the front when I was driving, one of my friends told me it should cause by the struts. When I changed my tires at Lynns' Auto, I asked Lynn if it's the struts problem, he and his staff tested drive and checked, then Lynn told me it's not the struts problem, it's sway bar link problem and let me change that. I confirmed with Lynn more than three times if he is sure the problem is that, he said he is quite sure about that, and let me bought the parts online and come to him to repair it.
So I bought the parts online and went there ask him to repair it. He was very confident about the job and started to replace it when I came again. When everything is done, he and his staff tested driving it, then he told me please to pay for the job. Before I pay, I asked if the sound was removed, he said you need to change the struts, the struts are weak and cause the sound......
poor service, waste me one week to order the parts, two hours wait there, and waste me more than 150USD for the job, how can he trade customer like this? worst experience! read more