If you need a tow, do not rely on Redl's. We called in to our insurance company (State Farm) for roadside assistance. Shortly after, I got a call from Dave, telling me that the truck would be there within 15 minutes. After more than an hour, I called Dave back. No answer, straight to voice mail. I called State Farm and after a few minutes on hold, I was told that Redl's was not going to honor the service commitment, because they were mad at State Farm. I was left stranded for several hours. "Dave" did not feel it was important to call me to let me know he would not be handling my call.
Nice job guys! *snark* read more