worst plumber ever. Rude girls in the office. poor communication. Asked for over 20 things to be…read moredone. wouldn't provide and estimate or work order. Didnt address the leak I originally called about. had to come back 2 more times to fix leaks they caused. dropped toilet water canister on my carpet. it still stinks a month later. brand new installed toilet leaks, is not even attached to the floor and still leaks. the girl on the phone actually told me to call another plumber. unbelievable

Quick professional service. Price is also very reasonable and plumber very professional.read more

Service was quick and team was professional but the pricing was way to high for the service…read moreprovided. The company will get the job done but you will definitely pay extreme prices to receive it. Simple clog cleared "about 20 feet" using outside access pipe. 500+ dollars. Too steep!

I absolutely had to leave this plumbing group a review. After an exterminator came to visit earlier…read morein the week they told us there was concern for a plumbing issue in our master bathroom. My husband and I called three separate plumbing places in New bern that were recommended, none of which returned our calls. I went to the next-door app and had many recommendations, but most were recommending river dog. I called on a Friday afternoon and they were at our house promptly at 8 AM on Saturday morning. The technician was extremely professional, respectful, and honest. Turned out we did not need a plumber, but he was able to help us with another issue that we were having. They will definitely be our plumber in our phonebook and we will be using them for all of our plumbing needs. Keep up the great work, river dog!

I have used this company twice. Repaired sewer drain and installed a water heater. Pricing was…read moregood, communication was excellent and the repairmen were professional and efficient. Would definitely recommend

I called a few days ago to get an estimate. I am in a time crunch as some plumbing needs to be…read moremoved for a new cabinet installation. They did not show up for the estimate when I specifically said I needed an estimate before the weekend. I called when the time had passed, just to be sure they were coming and they were not. I am just shocked at how irresponsible the plumbers in this area are. I own a property rented through EIR and I will specifically let EIR know I do not want them at my property should a repair be necessary.

We are repeat customers of Andersons and have joked that they must make employees take a…read morepersonality test upon hire because everyone at this company is absolutely delightful. Ben and Theresa are so on the ball and easy to schedule with every technician has gone above and beyond to make sure we know what's going on. Mike came out the same morning we called about a sewer issue. He was professional, responsive and kindly educated us through the whole process. He showed us the damage, communicated all the "who, what, where, why and thens" and graciously answered all of our questions. We really couldn't have asked for an easier or better experience. Our dogs liked him too which is always a good sign! We have used Andersons a couple times in the past and will continue to do so because the service is really unbeatable! Thank you, Mike!!!

Though this happened some time ago, I have finally gotten around to posting... It took them three…read moretimes to seat a toilet in my home, finally the last person to come out did it successfully!, however on the first or second try , they broke the tile at the base of the toilet and they said they would not repair it as I did not discover it until sometime after as it is not my main bathroom. They also charged me twice , put in a new toilet when one was not needed, ( I was not home at the time of the first "repair") Do not recommend!

He does good work, and he goes the extra mile to figure out complex problems and save you money…read more That matters most. Lizard with a ladder also upholds the stereotypes of contractors. We had him out several times, and he missed his promised time every single time. We had to call several times when he forgot he was supposed to be at our job. Still, once he was there, he would work diligently and make every effort to do things the right and best way, not the easiest way. He did not take shortcuts, and you want an electrician who cares about doing your wiring correctly. He also took the time to solve problems we presented that were not part of the original plan, and he added them in at a fair price. This probably explains why he was often late. It can be hard to know how long a job will take, especially when you are doing your best to do things safely and correctly and taking the time to do it right. So we were understanding about that, once at our house, he often stayed longer than scheduled to make sure we were happy and the job was done correctly. We will use him again.

Requested a sump pump be replaced and sump tank emptied. The plumber did those things. But did…read morenot put the seal back on the lid. I asked him if he could put it back on so I can pay him. He then just tightened the lid back on and STILL forgot to put the rubber seal back on. I know have to spend time unscrewing the the lid myself and put the seal back on. 2.9 out of 5.

I called Mr. Piner, he sent his guy out last minute, polite, safe and efficient. Professional…read moreservice, will use again. Top-notch service, highly recommend. Thank you Michael Piner, Jose, Garrett.

Worst service ever!!! Won't own up to their mistakes and make things right. Taking advantage of…read moredisabled veteran after hurricane florence. Price gouging! Rude!! Please don't call them for Plumbing. Stood right here and said he was greedy and didn't care about Plumbing jobs, makes his money on water treatment jobs. Charged way too much to replace a flange which they never did. Also cut my dryer vent which they mistook for plumbing line. Never fixed that either. I would like a refund so I can pay someone to do it right. What do you think the chances of that happening are? Do not hire Michael Piner!!!

Kenny is the guy to call if you need a plumber. He is a guy you can trust to respond quickly, show…read moreup on time, do excellent work, and make sure you are more than happy with the result!

From the owner: I have been in the plumbing trade for 43 years. I know every phase of plumbing. I hold a North…read moreCarolina P-1 unlimited license #29080, and am fully insured. My company is a one man show. I do all of the work I quote with special attention to the plumbing code. Call with confidence for any work you may need. Special discounts for Senior Citizens, Military &.Angie's List members! Services Offered: Water heaters, Rinnai tankless water heaters, faucets, toilets (all brands), water pumps, pipes (water & sewer drains), tub & shower valves, water coolers / drinking fountains, outside water spigots / silcocks. Replacement: water heaters, vanity cabinets, kitchen sinks, faucets, dishwashers, tub & shower valve, garbage disposer, pipes (water & sewer drains), water coolers / drinking fountains.

If you want a job done right the first time call these guys. Ben, my tech, came after hours to…read moreunclog my septic line. He was very professional, fixed the problem AND cleaned up after himself. Great service and friendly helpful staff!!!

From the owner: Pipe Cleaners Plumbing is a plumbing company in Beaufort, NC. We offer full plumbing and drain…read morecleaning services for Carteret, Craven and Onslow counties! Our plumbers are fully licensed and insured. Our services include: Full plumbing service Drain cleaning service Water heater repair Water heater replacement High pressure hydro jetting Call Pipe Cleaners today for more information. Let us help unclog your drains!

They charged my 93 old mother over a $1000 for two hours of work. She called them for a clogged…read moretoilet. They did not confirm that she was on a septic system and did not look for the clean out. They also charged her a credit card fee when she paid with a check for the service. I called the owner several times and he said he would call back but never did.

I would call this company for any plumbing issues! Even when the service I requested was outside…read moretheir scope, they worked hard to help me find one that could. It's the type of hometown company that prides itself on taking care of their customers and community!

I've used Legacy in the past for a water/ice hookup, so when my hot water heater decided to leak…read morewater all over my laundry room at 9 pm, I knew who I was going to call. Matt had me set up for an appointment the next day. Dave came and took out the old hot water tank, installed the new one, and cleaned up. He even helped me get the water off the floor and set up for drying. Very nice and professional. My dogs like him, too.

Highly recommend Matthew and his company! We continue to use them because they are knowledgeable,…read moreskilled, fair, and Matthew went above and beyond for us! Excellent! You can trust them.