I'm rating this service low because of the following. Being new to the area, i didn't know any detailing shops. I found this service online. I called to set up an appointment really quickly for the same day, he initially agreed and canceled last minute. For more convenience I set up an appointment a week in advance. When I reached out again a couple of days before the appointment there was no answer to the texts. It wasn't until the day of the appointment that the owner reached out and canceled last minute. Wanting my car detailed, I set up another appointment for a weekend, he responded until it came time for the actual appointment. I tried calling and he hung up before answering. He responded with "please text me." So I texted him and again no response. If you want your car detailed, for suggest going somewhere else. My car got nicely detailed by someone else. read more