My HVAC unit was purchased from this place under 3 years ago. I have called multiple times to have…read morethem come check certain things and I always get the I'll get somebody to call you back and no one ever does. My latest experience was before the snowstorm where I was having an issue and called them to come check it. They came out and said nothing was wrong, and charged me a diagnostic fee. I got a second opinion and the second person found the problem. I had to pay out-of-pocket even though it's still under warranty because I used a different company. I have called multiple times to follow up and continue to get the will call you back story. Stay away. Very unprofessional.

Excellent techs with five star attitudes and work ethics. I am not very impressed with their…read morecommunications program, Housecallpro. The information has to come from somewhere?

David and Josh were great! They offered a fair price and did excellent work. Highly recommend them!read more

Rude on the phone for an estimate. Not helpful at all. Doesn't charge by the hour but by the job…read morebut when asked what the cost of the specific service would cost, could not say, even with specific details given.

Find an honest plumber…read more They showed up, but I will not go into all of the details that happened. The bottom line is when we called for an estimate, we were told one thing. After the work was done, they wouldn't take money that day, which I have never encountered before. Then some time after, they send an inflated bill that in no way matched the estimate beforehand. Secondly they tried to charge for parts which we provided, and the mark up was outlandish. Again, I say, find an honest plumber.

I have done business with this firm for 13 years. Eddie Norfleet is an honest man and I have always…read morehad great installation and service for the work they have done. Plumbing issues can be complicated but if you have additional things they will do that if they finish early n the job.

I called Mr. Piner, he sent his guy out last minute, polite, safe and efficient. Professional…read moreservice, will use again. Top-notch service, highly recommend. Thank you Michael Piner, Jose, Garrett.

Worst service ever!!! Won't own up to their mistakes and make things right. Taking advantage of…read moredisabled veteran after hurricane florence. Price gouging! Rude!! Please don't call them for Plumbing. Stood right here and said he was greedy and didn't care about Plumbing jobs, makes his money on water treatment jobs. Charged way too much to replace a flange which they never did. Also cut my dryer vent which they mistook for plumbing line. Never fixed that either. I would like a refund so I can pay someone to do it right. What do you think the chances of that happening are? Do not hire Michael Piner!!!

O'Connell is without a doubt the guy if you need a plumber! He helped us with a basin, sump pump…read morethat ejects waste up to city sewer level. He's great at diagnosing the issue and fixing it. Responsive and gives details of what needs to be done!

Excellent Customer Service and Highly Recommended On Time and Call Before They Come. Love Themread more

Not the best first impression: I knew I had a broken or disconnected pipe in my outside shower as…read moreit's been an issue for a few years now with our brutal winters. All the pipes are inside a wall and insulated. That said, James and Michael responded within 24 hours which is a rarity in this area and I really appreciated the promptness. The remedy was a surprise at $600 and the service charge of $96 was even more of a surprise. In short, I wanted to give it some thought. I'm also a strong believer in a second opinion although it's hard to compare "apples to apples." Although a good friend recommended Boot's I had not used them before and perhaps the trust issue was a factor although I had no reason to not trust their opinion of the remedy. Quite coincidentally, a plumber I've known for 25 years was in the neighborhood and stopped by that same day. He fixed the issue, albeit temporary in all likelihood and had the shower running in minutes by simply placing the pipe back in position. Used the shower that evening without incident. In closing, I can't say anything negative nor would I, because they really didn't do anything. I guess my biggest beef is the service charge and uncertainty of what spending $600 would do to eliminate or dramatically reduce the issue. Danny Shell Emerald Isle, NC 28594

I am so pleased with the work Waterleaf plumbing did for us when they replaced our shower set. The…read morejob was complicated because they had to access the plumbing by cutting through a wall behind the shower. The end result is excellent. They did a very professional job at a fair price. I will never use any other plumber.

Called for leaking kitchen drain, (done!) and repair on outside shower spigots. Knowledgeable…read morecrew, professional repairs. Thanks Ken Hudson Plumbing!

Ken and his crew are fantastic! They've helped us with a few small problems, including extending…read morethe life of an aging hot water heater when any other plumber would have simply replaced it. Then came the big gushing blowout and they installed a very efficient tankless on-demand system. They did it seamlessly, coordinated the work with the gas company, and best of all did it affordably! They are all gentlemen, asking if there's anything else that needs attention and cleaning up when the work is done. I'd recommend them for any large or small jobs!