First of all, this is a great business!…read more We had a clogged drain a few months ago, so we called our previous plumber and never received a call-back, so based on the Yelp reviews I called River Dog. I left a message and Matt called back within a short time. Our clog was fixed the same day and the problem was explained by the service person who was very knowledgeable and friendly. A few weeks later, the clog happened again and without any complaint, they came out and cleared it again. I was a little surprised that it was done without charge! If you need a good, honest and reliable plumber, River Dog is the best place to start!

Service was quick and team was professional but the pricing was way to high for the service…read moreprovided. The company will get the job done but you will definitely pay extreme prices to receive it. Simple clog cleared "about 20 feet" using outside access pipe. 500+ dollars. Too steep!

They did great work and the best price around to install a instant hot water heater…read more I will use them again.

This is a family-owned company. They are good people and are fair in terms of costs. Peggy in the…read moreoffice is wonderful to work with and all the techs I have dealt with are terrific.

I've used Legacy in the past for a water/ice hookup, so when my hot water heater decided to leak…read morewater all over my laundry room at 9 pm, I knew who I was going to call. Matt had me set up for an appointment the next day. Dave came and took out the old hot water tank, installed the new one, and cleaned up. He even helped me get the water off the floor and set up for drying. Very nice and professional. My dogs like him, too.

Highly recommend Matthew and his company! We continue to use them because they are knowledgeable,…read moreskilled, fair, and Matthew went above and beyond for us! Excellent! You can trust them.

Did what they said they would do when they said they would do it....and more…read more Highly recommend.

T & D Heating and Cooling wired and serviced a brand new Mitsubishi mini-split system and branch…read morebox. I was forced to call them several times because the lines kept freezing up (see attached photo) it would not cool and the system would display a fault code. Despite my efforts explaining these problems, Thomas Holley (owner) & Graeme Chipperfield (tech) kept telling me there was nothing wrong... yet the system would never operate correctly. So I called Jacksonville Heating Contractors, several things were found wrong that T&D did; (1) the refrigerant was serviced wrong, (2) they did not pull the contamination out of the system and (3) the system was addressed wrong (see description on attached invoice). Several minutes after the Jacksonville tech left, the fault code came back. I called the tech and explained what was happening. He asked me to check the wiring at the branch box to see if the indoor units A & B were crossed. When I checked, (4) they were in fact crossed... I re-wired them and the the fault code disappeared. After all these corrections were made, the system has been operating without any problems, no line freezing, it cools/heats and no fault codes. I contacted T&D owners Thomas & Denise Holley several times asking for a "partial refund" from the $808.00 I paid them for the work they did wrong. I provided them with documentation from Jacksonville Heating Contractors and information from Mitsubishi Tech Support that identifies what they did was incorrect. But they refuse to even talk with me about this and take responsibility for the work they performed. T&D has shown no business ethics and the owners have no integrity to make this right. Beware!

Never got a call back. I found someone else to do the work. Hard to rate someone who won't…read morecommunicate let alone do the work.

They were suggested to me from a neighbor! They came and checked everything out! Very Knowledgeable…read more& was able to diagnose almost immediately! Trust me this field of work makes the big bucks when they find the issue but you'll have your sanity back when they leave. So it's a win win.

We are repeat customers of Andersons and have joked that they must make employees take a…read morepersonality test upon hire because everyone at this company is absolutely delightful. Ben and Theresa are so on the ball and easy to schedule with every technician has gone above and beyond to make sure we know what's going on. Mike came out the same morning we called about a sewer issue. He was professional, responsive and kindly educated us through the whole process. He showed us the damage, communicated all the "who, what, where, why and thens" and graciously answered all of our questions. We really couldn't have asked for an easier or better experience. Our dogs liked him too which is always a good sign! We have used Andersons a couple times in the past and will continue to do so because the service is really unbeatable! Thank you, Mike!!!

Though this happened some time ago, I have finally gotten around to posting... It took them three…read moretimes to seat a toilet in my home, finally the last person to come out did it successfully!, however on the first or second try , they broke the tile at the base of the toilet and they said they would not repair it as I did not discover it until sometime after as it is not my main bathroom. They also charged me twice , put in a new toilet when one was not needed, ( I was not home at the time of the first "repair") Do not recommend!

worst plumber ever. Rude girls in the office. poor communication. Asked for over 20 things to be…read moredone. wouldn't provide and estimate or work order. Didnt address the leak I originally called about. had to come back 2 more times to fix leaks they caused. dropped toilet water canister on my carpet. it still stinks a month later. brand new installed toilet leaks, is not even attached to the floor and still leaks. the girl on the phone actually told me to call another plumber. unbelievable

Quick professional service. Price is also very reasonable and plumber very professional.read more

Called right away. Did what they said they would do…read more Quality job. Already hired to help a customer who is also glad they came.

Thank you for all the hard work you guys did to make the deck and patio next to the pool look so…read moresafe and special! We will enjoy it for many years! Thank you! Darlyne S.