My AC went out in this horrible heat. They had a technician come out the next morning and found out…read moreexactly what was wrong. They ordered the parts and installed them the next morning. The technician was polite and professional. Left absolutely no mess and my system works like new. I cannot say enough about this company. Would highly recommend to anyone that needs repair or replacement. 5 stars for CCAC.

My heat went out on one of the coldest days of the year, they were out had the problem diagnosed,…read moreand had the part ordered right away. As soon as the part came in, they were out there to fix it in the frigid temps to make sure my children and I had heat before the snow storm and coldest temperatures in a very long time here. I cannot thank Mr. Parks and his crews on such an amazing and prompt service. And decently priced compared to larger companies, and cleaned out my vents at the same time (to my knowledge at no extra cost) I highly recommend them for your heating and air needs!!!!

I would avoid this company at all costs. I had to replace all of my units in less than three years…read more They have only one service tech. Every single service call has created additional issues. Have had the same 3rd floor system fail for three straight summers. They have cost me thousands in rental refunds. I used them when I built my house new in 2018 and it's been nothing but constant problems. They are very nice and often apologitic and I have blindly stuck with them. It was a huge mistake. There are other better options.

I'm a hard grader. I only give out 5 stares if I feel like an employee went above and beyond…read more What a relief! We had a problem with our Trane HVAC system. Ricky from Swansboro Heating & Air came and started figuring things out. On his first visit, he found a tiny leak in one of the freon copper lines. He patched it up, refilled it with freon, and thought the system was fixed. But he didn't think it was completely done. Before he left, he asked to be called when the HVAC started blowing heat again. Two weeks went by, and the HVAC system switched to heat on its own and started blowing heat. I called Ricky and left a voicemail. He called back within two minutes and asked me to check a few things on the system. I wasn't expecting what was coming next. He said, I'm on a service call. I'll be there once I finish up here. Yep, true to his word! He was troubleshooting the system within an hour. Talk about customer service! You don't get service like this at any of the corporations. Now Ricky was able to narrow it down to one part. An expensive part. Ricky looked up my serial number, and the part was covered by the factory warranty. Today, July 8, 2026, the part was installed. Tip my hat to Swansboro Heating and Air, serviceman: Ricky. We can't forget Trane HVAC systems for the great warranty and products they produce.

On time, fixed AC, and was at my house no longer than 20 minutes. The bill was $275., but at least…read morewe had air!! The tech explained everything to me, which I appreciated!

Mr. Satterfield and his sons are THE BEST!! They installed a new HVAC for me today. They are…read moredependable, hardworking, courteous, and so nice! Their prices were the most reasonable among the several companies I researched. If you have HVAC issues or need a new one, you can't do better than Airflow Masters!! They bring a wealth of knowledge and experience with them! Win-win!!

Our AC unit had an inch of ice on the tubing and wasn't cooling our house on the first hot week of…read morespring. I called for the first time last week and they said it may just be needing a new air filter so to try that and call back if it happens again. (How nice to try to diagnose our problem for free instead of charging us for a house visit if we didn't need it.) It happened again so I called back and they got us in for the next morning. Our repair technician (I believe his name is Wilson) was nice and professional, diagnosed our problem and spoke with me and talked to my husband on the phone. He explained to me what the problem was and showed me pictures that he took to show me what was wrong. He re insulated our lines, cleared our drains, and fixed some problems with the attic unit- even though our problem was low refrigerant! He really fixed up our ac unit that was left not in great shape by the previous owner. The price for labor was very fair and he gave us a good deal. We will use them every time.

I can't say enough good things about this business. They are reliable, communicate very well,…read moreresponsive, and do a very good job. They are very organized and actively look for ways to save me money while also fixing the problem. They have serviced multiple rental homes for me as well as my business and I'm so pleased to have connected with them. I don't think you can go wrong with these guys.

Great company, fast response time and good experience with our install. We are thankful that Dowty…read morewas able to remove our old ducts and system, the house is cool even on the hottest days. Thank you for your great work at our home. We were referred locally and happy with the whole process

Never got a call back. I found someone else to do the work. Hard to rate someone who won't…read morecommunicate let alone do the work.

Found this wonderful company after Florence and they installed my HVAC system. Since then they…read more&have been so helpful maintaining and helping me with that system. am a senior citizen and appreciate their reliability and concern. Never disappointed with them. Thank you Elite!

I have used Elite for years and always have been pleased. Last Friday my old system died a natural…read moredeath. Rob tried CPR but alas it was declared gone. we ordered a new system and we were prepared for an up to two week delay. Trish in the office promised to see if we could be squeezed in sooner. well Tuesday a call and by Tuesday afternoon a brand new system in place and working great. Mucj quieter and should be more efficien. Thanks to John , Jordan and the whole team. I highly. 5 stars.

We noticed a leak in our upstairs unit. We called over 10 other businesses, but either no one…read moreanswered or they had no availability until the following week. I decided to give Humphrey a call despite the reviews, and I am beyond impressed! When I called to inquire about service, the techs arrived in less than 20 minutes at my door. The customer service agent was kind, clear, and helpful. The techs were mindful of our home as it was pouring rain outside, and they wanted to ensure they didn't track all the extra water and dirt from outside. Which was greatly appreciated and just an additional plus to their service! They troubleshooted everything, found the issue, and addressed it immediately. They explained everything they were doing and took pictures and videos, which are all documented in our home's file with their company for reference at a later date. The issue was resolved, and we appreciated their quick response to our urgent need. We will be using them again and will recommend them to friends and family.

I started their program to come out twice a year to service my ac. Today was the first day. I can't…read morecomplain about the price. It's cheaper than many I called. The tech named Jimmy came out. He did more than I've seen anyone do. He also took his time, was informative, and friendly. Jimmy was also very organized which you don't see much anymore. I feel I've made the right choice with these guys and gals.

Called in am was there in less than an hour and fixed that day !Price was excellent as well as…read moreservice from tech and phone agent.Five stars !

I've had Kellum's come out twice so far this year. They helped me install a new thermostat and did…read morea check up on my AC unit. Both times my calls were answered immediately and the technician came out the next day. He was courteous and called ahead of time and was efficient in his duties. Price was reasonable both times. I highly recommend giving them a call.