Great communication with Office. Arrived when they said. Friendly, professional. Answered the…read morefew questions I had. Reasonable price. Highly recommend.

Using Yelp app response in less than 30 min. Not able to reach by phone number in Yelp…read more Knowledgeable and responsive. Performance as promised.

I would not use them again for a clean-out. They charged $75 for excessive wipes but did not remove…read morethe majority of them and left a pile of wipes in my yard. Sent email asking them to come back and finish the job and they ghosted me. While cleaning up their mess, I discovered that there was a large tennis ball sized hole letting dirt fall into the septic tank that they just covered with soil. Opened the tank to fix the lids and that's when I saw the 4 wheelbarrow loads of wipes that were not removed. Sent an email asking for a refund of the wipe fee and still have not heard back. Using email for a written record of their failures.

I called on a Sunday to request our septic tank be pumped out on Friday. They arrived on time and…read morewere efficient and friendly. This is an honest family run business who I would highly recommend.

Richard (Michael) Garner Construction WARNING! DO NOT USE…read moreTHIS CONTRACTOR! Semi and unskilled laborers leads to poor work and unfinished work that not only looks BAD, but does not pass inspections! Left my job, after bullying his way into an early final payment, and did not complete the work! THOUSANDS of dollars to complete and fix this project. Suppliers coming after me for non-payment, even though he was paid more than $89,000 for a 700 sq.ft. addition!

Richard (Michael) Garner Construction. Semi and unskilled laborers lead to poor work and unfinished…read morework that not only looks BAD, but does not pass inspections! Left my job, without finishing and passing final inspection! THOUSANDS of dollars to complete and fix this project. Suppliers coming after me for non-payment of materials supplied to my home, even though he was paid more than $89,000 for a 700 sq.ft. addition!

Absolutely do not recommend. Broke my septic lid a second time and offered no discount, no…read morecompensation, and no resolution. This was my second experience with Rouses. The first time i used them a few years ago, they came out and in process of preparing to pump out the septic tank they broke the lid and expected me to pay for a new one. The employee who broke it offered no apology and no resolution. I spoke to the owner, and he gave me me a break on the price for a more fortified lid (though I shouldn't have had to pay at all) that I was told would last. During this second visit, a different employee broke the new, fortified lid (with fiberglass mixed in) and didn't even mention it. We found the piece lying off on the side in my grass. When I sent photos and spoke with them, again, there was no resolution, no apology, and no explanation as to why they didn't inform me that a piece was broken off. The employee did admit they used a shovel to pry it open (no idea why since these lids have handles and as a professional company, in the business of opening septic tank lids, they should know how to do it without damaging or destroying the lids each time) but offered no resolution, he just said it wouldn't be an issue for the tank. Maybe not, but it is an issue for me. I paid $300, AND they broke my lid again and aren't doing anything about it. I will never use or recommend this company again.

From the owner: Cleaning out your tanks…read more You can count on Rouse's Septic Tank Service to take care of heavy duty jobs. We specialize in installing, repairing, cleaning, and maintaining septic tanks in and around Newport, NC. If you have an issue with your tank, you can bet that we will know how to handle it.In addition to septic tanks, we fulfill a number of heavy construction need such as:* Line draining* Dirt and topsoil filling* Land clearing and leveling* Back hoe excavation* Bulldozing and bush hogging* Rock and marl haulingAs you can see, we can be your source for all your heavy construction needs. We can come to your location when you need us. Call today for more information.

We had a backed-up septic system. They came in a timely manner and did an excellent job. Nolan was…read morevery professional and knowledgeable. He was sure to tell us exactly what was wrong and what we needed to do going forward. The price was very reasonable especially compared to another company we had used. Their communication is very good and they keep you updated as needed. The scheduler is very friendly and pleasant. They are now on the top of our list for septic problems!

From the owner: When it comes to drain cleaning, rely on the drain specialists of Clogbusters in Newport, NC. Drain…read morefields are our specialty and we strive for excellence in each of our projects. We have built a solid reputation of being the number one choice for residential, commercial and industrial clients of Carteret, Craven, Jones, Onslow and Pamlico counties of North Carolina. We also offer emergency services.

WS Parks is one of those rare finds. I required the replacement of my septic system to include the…read moretank/distro box/leach field. The entire team, from Shawn the co-owner to Andy the job supervisor were 100% dedicated to getting the job done efficiently and correctly the first time. The unusual thing about WS Parks Contracting is they communicate. They answer phone calls and texts. They respond to emails for coordination. They have a great relationship with the county health department. They came out and surveyed the work, came up with a plan which would meet all permit requirements and got to work within weeks of initially meeting with them. The best thing about WS Parks is they did what they said they were going to do, when they said they would do it. They were also flexible if there was a potential weather impact requiring them to get things done earlier than anticipated. There was no upselling. They discussed the most appropriate way to approach the job with the most cost-effective methods of getting it done. I could not have been happier or more impressed with Shawn's team. If your requirement is within their capability, it is worth giving them a call.