The guys who came were super courteous and honest. Theres a common fear that you're gonna get hosed…read morewith any type of maintenance company. Not Dowty. They were upfront about our new ac unit, and made sure that installation was convenient and worked with our schedule. They are the best AC and Heating company in East NC. I would definitely recommend them.

Never got a call back. I found someone else to do the work. Hard to rate someone who won't…read morecommunicate let alone do the work.

A/C check up. Service tech arrived on-time and immediately…read morewent to work. He checked both our systems and discovered a blockage in a condensate drain saving me from being without A/C. He answered my questions concerning my air flow and was on his way. Great service.

Requested a estimate in May 2025 my unit at Atlantic Beach probably was going to have to be…read morereplaced. So a tech was on the way from a call and they said he would stop by. He did so and just got the numbers off the unit to know what to price for a replacement. Couple of days a email sent to give us a estimate and seem a little more than we needed to spend. So we got another estimate which was a 1000 lower so we gave the job to another Heating and cooling company. So in a month we received a charge (service call i assume) for coming bye, a month later a second bill. So i went to their Company website and it plainly states no charge for replacement estimates. I email and talked to the Manager also, not willing to remove the 95 dollar charge. Now turn me over to collections. Not a company that stands by there word, or their promise. J.Dickens

Had problem with heat, of course during a cold snap. Excellent service and techs actually showed up…read morewhen they said they would.

From the owner: We have highly qualified technicians to meet your HVAC and electrical needs. We are a Mitsubishi…read morediamond dealer. We specialize in mini splits! Prompt reliable service. We have an on call technician after hours and weekends to include holidays for any emergency service

My heat went out on one of the coldest days of the year, they were out had the problem diagnosed,…read moreand had the part ordered right away. As soon as the part came in, they were out there to fix it in the frigid temps to make sure my children and I had heat before the snow storm and coldest temperatures in a very long time here. I cannot thank Mr. Parks and his crews on such an amazing and prompt service. And decently priced compared to larger companies, and cleaned out my vents at the same time (to my knowledge at no extra cost) I highly recommend them for your heating and air needs!!!!

They don't answer. They came out spent 2 hours added refrigerant. AC lasted 2 weeks for $300. I…read moretexted called asking if they could replace evaporator coil and fan blower as discussed and don't answer. Called Comfort air and they had a guy here next day on the phone with manufacture to diagnose the issue. Parts were ordered under warranty direct no additional fees. Fair price for instal and someone answers every time I call.

Five stars to Coastal Home Services!! Boston Dave did our semi-annual maintenance check on our…read moreheating air systems on our beach house. Fantastic job! He went above & beyond to service our systems to get ultimate performance from them. We have been a customer for over 8 years. Response & service is consistent every time! Thank you Coastal Home Services for taking great care of us!

Warning!!!! Do not go with this company!!!!! I had a brand new system installed over a week ago, it…read moreran for about 4 hours and then froze up and popped my breakers in my electric box. $14k for said new system and I still dont have a functional AC unit. I've called and they tell me the part is on order. WHY WHY dont they have said part in there warehouse? Hot and frustrated

Cecil and Grayer Sherrill are excellent! Excellent customer service! Installed our HVAC system for…read moreour new home and made excellent recommendations! We highly recommend Total Comfort Heating and Cooling!

If you have HVAC problems these guys are the way to go! Couldn't have nicer employees, truly a…read morecompany of integrity. I was really impressed by how fast they came to my call, and they gave tips on how I can avoid future issues.

Highly recommend Penland's Heating & Air for excellent service. Quick response from the gal that…read moremade my appointment and the most professional and efficient work from Jonathan the technician who made the repair and service to my HVAC units. He thoroughly explained the problem and Penland's pricing is very fair. Went from being very worried about not having air condition in this summer heat to having a great day! Thanks Jonathan!

Not only did they come out the same day I called but the technician, Dylan Riley, was friendly, on…read moretime, efficient, knowledgeable, took the time to explain the problem( AC blowing warm air with heat index of 105) and fixed it at a reasonable price. They have restored my faith that at least some businesses still operate the old fashioned way. You can just stop looking- you will find no better service anywhere.

We just had One Hour Heating & Air Conditioning of Morehead, NC. install a whole new HVAC system in…read moreour home. Brad and James the installers did an excellent job, very knowledgeable and professional. We will continue to use them for our heating and cooling services. Bob and Andrea Smith New Bern, NC.

My ac was acting up this past weekend. Called one hour…read moreheating and air after my first attempt at a repairman failed horribly and was costly. One hour heating and cooling came out immediately and fixed the issue in an hour and did not over charge me. They were honest! True to their word, and fixed what the other business could not at a fraction of the cost. Thank you guys for the wonderful service. You have my business. I would recommend them!!