LI had them install a new radio in my RV two years ago. On our trip back home the radio fell out of the dash. I called and made an appointment to have it looked at. 9 am appointment and told it would take about half an hour. Called to check on it at noon and was told they just finished it. Went in and talked with the tech and he told me it wasn't installed by them because the connections were not what they have used for many years. I told him they installed and he with an attitude he said they could look it up. I assume he was the owner that looked it up an said that in fact that they did install it. I believe it was poor workmanship in the installation and was not happy with everyones attitude so just left $100.00 lighter and would not recommend. L read more

I had to leave a five star review because these guys are always super friendly and helpful to me. Also there's a review here making up a story about how there isn't a waiting area which is absolutely false. I myself have sat in their waiting area before, I hate people who lie for reviews! Ignore the lying reviews and just go check them out :) read more

I called these guys for some information on my stock system. They took time to talk to me and were very knowledgeable and professional. I bought a component for my stock radio that SoundShapers recommended to me and sold me. The item worked perfectly and really made my OEM radio sound great. I definitely recommend this business to anyone looking for a knowledgeable, professional and fair priced shop. Thanks for the great service. read more

I picked up my car from Maine detailing the night before dropping it off at sound shapers sound shapers somehow managed to damage the side of my car and when I brought it to their attention they blamed me and said I must've been driving a radically and hit a bump or something in causing damage to my own car on top of that I paid them to soundproof the car when I showed up he said well we could've done more but would've been an extra $50 so we didn't do it which is ridiculous. they only had the car for three hours from 10 to 1 and they charge me almost $400 they told me it was $60 an hour for labor they didn't tell me it was $60 an hour per person that touches the car. Now I have to get the police involved file a civil lawsuit for a new paint job I'll because these guys are a bunch of scam artistI will never return and hope none of you ever had the misfortune of dealing with these Shanghai experts ever. *update (10-6-20 a week or so after initial work done) Now my 2016 car wont recognize my key fob. Which means it won't start now. Had towed to Chrysler and it's gonna cost me 1700 for them to take off all the Dynamat that they PUT ON OVER ALL MY SENSORS AND RECEIVER NODES. And I had to pay another 700 just for them to go thru the car find out the hack job soundshapers did is what's causing my brand new car to not recognize key and for them to find a way just to start the car. Biggest mistake of my life going to these ppl. Filed small claims and bbb report. read more

SoundShapers - This is danger they caused - Electronics Near Me - Brewer, Maine

See all

I made an appointment to have a subwoofer installed in my truck this past January. I arrived, gave the keys to the representative, and asked where to find the waiting area, as I am from out of town. The man behind the counter answered that they had none. I asked if there was at least a chair I could sit in, and was told there was none, as "the boss" didn't like customers in the showroom. When I asked what he (and the boss) expected customers to do, he replied that people were expected to drop the vehicle off, then come back when it was ready! I don't know where he thought I would go, given that they had my truck and the business is located on a dirt road, with no shopping nearby. I couldn't call a taxi, as I don't know where I could be dropped off to wait. I was, therefore, forced to sit outside on a stack of bricks in the cold for well over an hour while the subwoofer was installed. I have never heard of a service business not having a waiting area for customers. Should I need any further sound equipment or service I will drive to Waterville, Augusta, or Portland and spend the night rather than return to this cheap outfit. It infuriates me every time I hear the SoundShapers ad on the radio! read more

Another great install by Aaron & Andy.My 5th install by them-wouldn't go anywhere else. Steve Treadwell

Knowledge staff, friendly service, and excellent customer service! Several months ago my son purchased an amplifier and wiring. He didn't need the wiring, but we were well beyond the 30-day return deadline AND he couldn't find the receipt. I took a chance and brought it back and the owner didn't bat an eye. He was able to find the original invoice and gave us in-store credit for the full value (he even waived the restocking fee because the package was unopened). I have used Sound Shapers to have a remote starter installed, as well as sound systems. They consistently provide a quality product, excellent customer service, and quality work for a reasonable price. I would highly recommend them! read more

Went there and bought a $800 system with Bluetooth and Sirius XM. Still not happy. I'm not normally an unhappy person. I'm usually easy going and the bitch stays chained. After returning to the store because the Bluetooth kept echoing, which it still does. I don't even use it anymore. I went back for the Sirius radio. It kept locking out my radio and not working. Well that is a Sirius problem evidently. Problem with the module. Can't be fixed. I don't have Sirius anymore. I got a major bad attitude from the 20something employee. Evidently he was having a really bad day and was throughly pissed that I had the audacity to want everything to work on this system. I was told it wasn't their fault. Well, let me say it got heated at that point so much that the owner or manager came out to see why we we yelling at each other. So now I have a really nice $800 radio without Bluetooth or Sirius. Basically I have a very expensive model of the same thing I had. I was planning on getting a car starter but that will be elsewhere. Maybe I can find a store which treats the customer with respect rather than disdain. I guess they have so much business they don't need mine. Nor will they ever get it again. read more

Andy has been doing my car audio installs for over 13+ years. Amps, speakers, subs, and remote starters I've all had done here. Always had a great experience, there's cool display room to listen to different head units and speakers, top notch products and the quality of the work shows. Don't take your vehicle to some mediocre electronics chain store. Have the real professionals do it here. For me, it's worth the drive from Southern Maine every time I need car audio/video help. read more

I'm unhappy enough with the work from the new crew, that I'm looking for a new supplier of my car audio needs. :-(