I can't say enough good things about Sullivan's in Brewer. I had been to Sullivan's in Falmouth…read moreand did not like them at all, so it was a nice change to get top notch service. They are fast, friendly and take time to go over everything with you at Brewer. They even took time weeks later to check the pressure and all when the car read that the pressure was wonky, free of charge and with a reassuring attitude--and this was from the youngest member of the team. It was a great experience all around and I have no qualms about recommending them.

We made our appointment online for 4 new tires, and while I was a little concerned about not…read morecontacting the store directly, the online event worked seamlessly. We were in and out in 3 hours, with a very nice waiting room. A courtesy van was available, but we moseyed across the street to Marden's, then had lunch next door and called it good. The service folk were friendly, professional and helpful with the online rebate forms.

Had another vehicle failure Friday around 4 pm when most businesses begin shutting down for the…read moreweekend. I backed part way into a parking slot when the transmission linkage broke. I called VIP Brewer and was told I could tow it there but the earliest it would be looked at would be Monday by one of the specialists. Our favorite specialist 'Wes the Wizard' would be off untiI Tuesday. I rode with the tow to VIP and waited for a ride home. Saturday morning Paul at VIP called to say that Wes was working and repaired the transmission linkage even better than the dealership could've done! No surprises there! What an incredible Wizard and support team! Thanks VIP of Brewer,Maine!

Logan was very attentive, kind, and helpful. His service was quick and effective. Thank you so much!read more

I've used Tire Warehouse in Brewer for many years. From the first time they saved me money on snow…read moretires, and the time they corrected another dealership's mistakes, and the alignment yesterday, they have been courteous, hard working and professional. Other tire shops have "bait & switched" by having tires listed on their website that they do not stock. Another local place that pushes repair services when all you needed is tires. I recommend TW over any others in the area.

Awesome staff! polite, professional. I booked in, the tires were brought in without advance…read morepayment! No mistakes. Everything was on schedule. Great pricing. Highly recommended!

Able to make an appointment and they kept to that time. Free inspection is a nice option. Was there…read morefor inspection and oil change. Nothing listed as to oil change price but ended up being 70. This is more than double nearby options. Asked for a service breakdown with a cost like that. Service counter stated they don't give that for oil changes and the only receipt you get is the nondescript one that comes from the credit card machine. Have other work to do but can't consider them with pricing and business practice like that.

These guys are amazing. I came in for an inspection and they took care of me quickly and politely…read more Also randomly had a replacement for my missing spare tire. I have a wrangler- these are Jeep guys, if you have a Jeep I wouldn't take it anywhere else in the greater Bangor area!!!

After one pretty poor experience, and one marginal experience, I decided to give VIP another…read moreanother chance. I'm not sure why, but they get one star for being consistent. One tech told me I needed a new engine since my oil was so dirty - apparently he had never seen a diesel engine in a passenger car (diesel oil turns black immediately), another spilled oil all over the underbody splash shield and didn't bother to clean it up, leaving a mess on the driveway. The third strike was refusing to use the manufacturer required oil, because, well who knows.

STAY AWAY FROM THIS CORPORATE GREED!!! I went there out of necessity, and I was FLEECED! I needed…read moreONE brake caliper replaced due to early onset lockup, and was charged $668.98! I am a mechanic by trade, and KNOW what parts cost. From my math, there was a 100%markup on parts, and the Service Writer called me and made me to think the front end of my vehicle was about to fall out. Wanted to replace all the brake hoses, rotors, and brake pads, to the tune of $1,100.00. I instructed them to simply replace the seizing the caliper, and the brake pads on that caliper, which he said were "completely cracked in half" due to the heat, which I doubt due to the short distance I drove after determining the problem. So when I came to pickup the vehicle, I went over the bill with the service Writer, and had him explain each of the charges line by line from his computer. He seemed reluctant to print me my copy first, which after going over my own after picking up the vehicle REALLY PISSED ME OFF! WHAT THE HELL is a "Preventive Maintenance Labor" for $73.00? I was charged 1/2 hour labor to replace the one side of brake pads, which is simply removing them from the defective brake caliper to the new one. So with a $154.00 per hour labor rate, they screwed me $77.00 for that. They bled one brake caliper, but charged me $154.00, the same price as bleeding all 4, and $55.00 for brake fluid, which was probably one cup to replace. In my professional opinion, this was a $300.00 job, at best. I REALLY feel sorry for people who have no mechanic knowledge spending EVEN MORE money, when they call you and scare you into believing their BS assertions of your vehicles issues. I will NEVER come back to this sham business again!

Service is terrible!! My girlfriend was stuck on the side of the highway with a flat tire and the…read morepeople working here had no sense of urgency took over 30 minutes to fix my tire. This is ridiculous.

When my engine light came on I brought my vehicle to Midas (Tuesday). They completed a diagnostic…read moreassessment and said my alternator and struts needed to be replaced. It ran me $3,600 for the experience. They tried to upsell me on four new tires which no other provider sees a current issue with them so strange. Bam! One day later my engine light came back on. Brought it to Midas and they said they would need to do another diagnostic test for 200. The issue they think it could be would cost me another 1-3k. They already ran an assessment on my car this week for 200 and they want to run another one for 200 without fixing my car. It's all too coincidental and weird for my taste. I found most other places will figure out what is going on for cheaper and will be more thorough when looking. This place may be okay for some things but at this point I just don't trust them anymore. They took 3,600 without actually fixing all that is wrong with my car yet leading me to believe they did. If I had known I would have put the money towards another one. Very upsetting.

As always my experience with Midas on Union Street was quick, professional, and I always feel…read morelike I get a straight forward explanation no matter what I have my car in for. This time I only needed an oil change and rotate tires and check the brakes. I left feeling that my car was good. I've been to this Midas many times and have always felt respected and treated fairly.