I drive by here regularly so stopped on a day when there wasn't much of a wait…read more I was in and out In definitely the promised 10 minutes and the guys were not pushing additional services which I always appreciate. Has been several weeks and no complaints! I'll definitely go back for my next oil change because it was fast, easy and good price.

Easy in easy out (6 minutes). Very friendly. Washed my front and rear windows and checked for…read moreleaks. Can't beat that price. $29.95 for a synthetic blend is golden. And when they say 10 minutes or less, they mean it.

I bought some snow tires and wheels through Tire Rack on line. They suggested I get them mounted…read moreon the car at VIP due to TPS sensors that have to be matched to the car. I had them delivered to the store already mounted and balanced and when they came in I made an appointment to get them put on. Today was the day at 5pm. My timing was good, I was the last one for the day it seemed so I was taken right in. Since this was a new Rav4 for me, I also had some OEM mud flaps and yellow bulbs for my for lights that I had bought off Amazon. I asked if they could be mounted at that time since the wheels would already be off. They said sure. They were quick and only charged me for a tire rotation for changing the tires and wheels, Thank you VIP you have made me very happy!

I was stranded with a vehicle that one other local job could not fit in because he was absolutely…read morecertain I needed extensive work---likely alternator and more. I called VIP who had no openings for a week, but I was leaving the next day for another State. She told me to come in, after a couple of hours, they got me in and, lo and behold, I just needed a battery. They had every opportunity to tell this 70 year old woman that I needed the alternator and whatever else. But, they were honest, kind, courteous, reasonably priced. I cannot say enough good things about these folks.

Fun fact: We just checked our bank accounts and over the last three years we have literally spent…read more$20,000 at VIP. For real. You can read my previous review to see everything I like about VIP: Their parts and labor guarantee, their knowledgable mechanics, how their people worked late to get our car out of the shop in time for the weekend. When I came out as trans, they handled it completely differently than I might have expected at pretty much any other garage in Maine. Thanks, Katelyn! I'm knocking off a star because, while all the staff here are really great, there's not enough of them. It's taking them far longer than they used to to get jobs done because no matter how talented they are, there's not enough people on board. They lost a few people about three months back and they still haven't been able to replace them, and the parking lot is literally full of cars that they haven't been able to get to yet. I feel for them because I know that can't be easy. VIP (central) needs to either be more realistic about what they need to do to attract good technicians (I'm guessing pay and benefits), or be more realistic about the services they can offer with a skeleton crew, which may just mean becoming VIP Tires.

Typical auto shop scumbags. Take your money elsewhere, VIP is trash…read more They'll charge you for work they didn't do, then deny it when they get called out for it. Total scam.

Very friendly and accommodating people- trust them with my car and appreciate all they have done…read morefor me! Highly recommended!

Only place I could get a replacement tire in the same day - also real nice people - nice peopleread more

They are reliable, honest, and efficient. I have been coming here for two years now, and for the…read morefirst time in my life, feel comfortable enough to come to a garage and not feel like I'm being taken advantage of. Everyone at the location is friendly and hospitable, including Moose (you'll know when you go). A+ service. The only place I'll go in/ around Belfast.

These guys are always great. George at the front desk is a pleasure to work with, the work is…read morealways top notch, and the prices are fair. They're honest and you can feel it when you deal with them.

The manager Cote squeezed me in when everyone else turned me away because of their busy schedules…read more They are very short staffed and very busy, but I needed my tire repaired and they made it happen. Best customer service I've ever had from any place I've ever taken my vehicle.

I had a 1PM appointment 8/25/2022 to install 4 new tires w/alignment; $1,275. At 1:35PM, my vehicle…read morehad not moved from where I had parked it. I asked for my keys and departed. I was asked if I wanted to re-schedule. I said no. This place really needs to reinvent itself or shut down. This kind of service is unacceptable.

Everyone was very personable and professional. The new management is clutch. You could tell the…read moredifference in the teamwork.

I have no intention of ever going back there again for an oil change. The Management sucks. Went in…read morefor an oil change, pulled across the street to Dunkin opened hood to check things. My oil cap was off and my dipstick was out laying across the motor. Went to talk to manager and was told that I had done it, after I had shown pictures. Took my wife's car in and they left the seal washer off the drain plug only found that when I found a puddle of oil under her car. I'll drive an hour to get an oil change before I ever go there. Most if not all of the prior "reviews" on here are employees or prior employees.

I brought my truck in that for an oil change. Ken is a very pleasant gentleman and was quickly able…read moreto set me up for an oil change. He was even able to reset my computer for the next change. It was a very pleasant experience and I definitely will be back for future work

I am always pleased after using Island Automotive. They are great at communication and the pricing…read moreis to be expected. I continue to go here year after year and highly recommend.

I can't say enough good things about Sullivan's in Brewer. I had been to Sullivan's in Falmouth…read moreand did not like them at all, so it was a nice change to get top notch service. They are fast, friendly and take time to go over everything with you at Brewer. They even took time weeks later to check the pressure and all when the car read that the pressure was wonky, free of charge and with a reassuring attitude--and this was from the youngest member of the team. It was a great experience all around and I have no qualms about recommending them.

We made our appointment online for 4 new tires, and while I was a little concerned about not…read morecontacting the store directly, the online event worked seamlessly. We were in and out in 3 hours, with a very nice waiting room. A courtesy van was available, but we moseyed across the street to Marden's, then had lunch next door and called it good. The service folk were friendly, professional and helpful with the online rebate forms.

Taken my uber Jeep there for years. No problems, very helpful, very fast. .... Even readily…read moreavailable when I needed paperwork. Highly recommended.

I just took my GMC truck there. the tag they put in the windshield said tge next oil change…read moreshould be in 3,000 miles for synthetic when manufacture say 10,000. obviously trying to get you back way too early..... beware