Harold's Transmission was recommended to me by my mechanic, when I needed service on my 2011 Toyota…read moreCamry's sealed transmission, which has no dipstick to check the ATF level. Toyota claims the ATF need not be serviced for the lifetime of the transmission (whatever that means!), but common sense and experience says otherwise. Replacing the ATF is not intuitive nor easily accomplished on these sealed Toyota transmissions, so I chose Harold's to perform this crucial service. Rob assured me they were quite familiar with these sealed transmissions. They performed a complete ATF replacement including dropping the pan and replacing the filter/screen for a reasonable price (much cheaper than Downeast Toyota!). Unfortunately I soon discovered my car's transmission was leaking from the drain pan seal soon after service. Apparently the new drain pan gasket was incorrectly installed, causing the slow drippy leak. Upon this discovery, I immediately contacted Harold's. They were extremely concerned, apologized and scheduled me to come in immediately. They quickly diagnosed the problem and replaced the gasket, properly adding additional Toyota ATF (btw don't use anything but Toyota branded ATF on these transmissions!). This corrective service was performed to my satisfaction quickly and at no additional charge (except for my precious time). Despite this problem, which could have been worse had I not discovered the leaky seal soon at my car's required annual inspection, I will return to Harold's for subsequent drain and fill of my car's ATF or other transmission service. Sometimes mistakes happen, but in this case Harold's provided a quick effective remedy without hassle. My car shifts soo smoothly now - like a new car! Harold's is apparently the go-to transmission repair shop in this area, and I will continue to patronize them for any and all transmission work on my vehicles. I'd give them 5 stars if it hadn't been for the leaking gasket.

I'm not gentle on vehicles. I search many transmission repair shops here in Maine. Read very…read morepositive results about Harolds. My 2013 SSV Tahoe is a great retired Police Tahoe, but I did the transmission in. They fixed it. It's been 5 months it's running perfect. They did a fantastic job. Good people running an honest up front no Bull operation down there. I'll probably bring my CJ7 to them next year

We were on vacation and the alternator on our car went out. We were put in contact Shane at Kings…read moreAutomotive. He was preparing to close, but he took time to look at our car. He immediately called and ordered the part. He worked on the car late at night and had it ready first thing in the morning. The car now works perfectly. He was extremely kind and helpful. I can't say enough good things about our service. Thank you Shane!!

I purchased a 1984 Cadillac from Silo 19, Norman Walker last December 2023. I sent the payment in…read morefull, and sent a friend to go get it as per agreed schedule Norman promised there was a transferable registration in the glove box. No regi was present, no proof of ownership, no bill of sale etc I repeatedly called and texted Norman, and he finally "found" said regi, and told me it was "faded", and weeks went by, no regi is mailed to me So I called Bangor Maine State Police to intervene, and magically, regi shows up. And I asked Norman repeatedly for him to ask car owner to get me a current regi, (Norman is selling on behalf, maybe consignment?), and Norman tells me owner "is like 99 years old". I asked several times for a current, or duplicate regi, and same "he's like 99 etc..." I asked Norman if he could transfer ownership to his name, a simple bill of sale procedure in Maine, costs under $100. But only a Maine resident can transfer, so I couldn't, and Norman seems to stall... So now I've finally got regi in my hand, (months have gone by), it is in fact badly faded, only portions are readable, and my motor vehicle obviously won't accept a 14 year old illegible document, which I presented it to my New York DMV It's now April, I call Norman and after ignoring me for weeks, he finally answers (and asks why I sent Police), and gives me (illegible on faded regi) owners last name I immediately Google Paul Tre......y, and he died October 29 2011. He was 86, not "like 99" So I get it, Norman wanted to sell this Caddy for, I guess, Pauls son, or family, who knows? He never told me any truths, and why would I believe anything after months of lies, ignoring me, and 2 State Police interventions? And to rub salt into my wound, the head gasket blew 30 miles from my home, after a nice 300 mile drive. I wonder if Norman knew anything about this issue? Above are the facts, no exaggerations or personal attacks. If I've erred, I would like to be corrected

Complete rip off! They will fix one problem and you leave with another and then another then…read moreanother. Avoid at all costs!

Had a flashing OD light in my ford ranger. He solved the transmission problem and also informed me…read moreof some other non-transmission issues that they noticed. Great work.

They were amazing! Took the van in and had the transmission completely done within the week…read more Couldn't ask for better communication!

I can't say enough good about this place. It was late Wednesday, we we're staying in Bar Harbor,…read morescheduled to drive back to Boston on Thursday morning only to have the brakes on our Subaru Forester give out. Shane and Sarah, the owners not only fit us in immediately but finished the job in under an hour, installing new brake pads and rotors, all at a very reasonable cost. Great people, great location and honest, 1st class work.

Offered no warranty or help on failed work despite repeated attempts to reach an agreement Funny…read morewhen business Christian's take it to prayer God always says Keep the money

Very nice and easy to work with. My car had many issues and they worked within a timely manner, at…read morean affordable price and overall great service.

These people are no good! Way too many cars in parking lot and overflowing into the street. A car…read moresticker inspection took 2 hours. DO NOT COME HERE!