One hour labor to diagnose and then tighten a bolt that another shop had twice missed. Very happy…read morewith the service and competence, I'll be coming back.

Wish I could give zero stars. Waste of time and money. After charging me $115 for a simple…read morediagnosis of a failed A/C compressor, they proceeded to tell me that in order for the warranty to be valid on a new compressor, they would also have to replace the condenser and a bunch of other parts which were not broken, all for a total of over $1900. I never heard of such a requirement for a "warranty". I asked them for other choices, such as replacing the compressor only and forget the warranty, or install a second-hand compressor. I also asked if the $115 diagnostic charge would be applied as a credit on the final bill. I don't think that was well received. The attendant said she would have to ask the mechanic and get back to me. She never called me back. I guess they figured I was not going to be a pushover customer, so they decided to run with my $115. Meanwhile I got a dealer quote to replace the compressor with an EOM part and warranty for $1300. A mechanic friend of mine advised that I go with the dealer, since private shops often use overpriced after market parts anyway. I never found an auto repair shop that charges more than a dealer, but this is it. THESE PEOPLE ARE CROOKS.

We brought in our truck and cover for the back that we bought on the marketplace. Ricky did a lot…read moreof problem-solving because unknown to us, It didn't have all the parts. He got it on and it looks great and the price was very reasonable. I also found that the person that works in the office and answers the phone was extremely helpful. She has exemplary customer service skills.

My family and I came to Miles Motorsports after our 10-year-old car started breaking down due to…read morethe stress of a drive from New York to Maine. Ricky Miles (the business owner) did everything he could to make the stress of our broken-down car easier for us... he kept us in the loop about repairs needed and the codes being generated by our failing engine *and* helped us understand what we needed to do once we drove back to New York. He offered great service for a great price... so I highly recommend him if you need any repairs! Also, if you need to sit and wait around for a while, his shop is a *very* comfortable space. He even has free (good!) coffee and hot chocolate for everyone to enjoy, along with a checker-board, waiting area, and magazines. This is a good plus if you're stranded and need something to occupy your time besides fretting!

We can't thank Jim's Used Cars and Auto in Ellsworth enough. My Jetta's engine light came on right…read morebefore we were supposed to leave to return home to Georgia. They not only got me in the same day to diagnose the issue but also were able to get the part the next day and fix it all within 24 hours. The price we paid was more than reasonable for the work done/part/labor and quick turnaround. We were told by other companies in the area that they weren't accepting new clients and/or it would take over a week to diagnose the problem, so we were thrilled about how quickly the mechanics at Jim's were able to get us in. We also were BIG FANS of Tank and Turbo they are amazing greeters!

I have gone here for 10+ years, whether buying a vehicle or getting work done. They have always…read morebeen reliable, affordable, and fast. Even after moving out of the area, I would rather pay for a 50 mile tow to bring it here, knowing whatever the problem it will be fixed correct.

These guys continue to impress with their honesty and quick accommodation. Great people who do…read moregreat work, and exclude unnecessary charges that other mechanics would quietly add on the bill. They fixed my undriveable car in less than a day with barely any notice, and​ gave me a reciept including itemised labor times. If only every auto mechanic was like them.

Excellent customer service. Got me in quickly and the work was completed on time. I would also say…read morethey are very reasonably priced.

These guys absolutely rock! We are on vacation and our truck's brakes went out! The team here found…read morethe problem and fixed it in one day, whereas we couldn't even get an appointment at half a dozen other places. Courteous and friendly, and highly skilled. But it gets better! The day after we got the truck back, the battery crapped out! We were near Harmon's, and took a shot at asking them for help. They sent the owner over with a portable charger, and started us right up! We love these guys, and would refer them to everyone!

Come in every year for an annual state inspection. Every time they have new mechanics working. This…read moretime was my last. They took my vehicle in to inspect and in less than 5 minutes they were "done". 20 minutes later told me that my rotors are delaminating and my pads are at 2mm. First, rotors don't delaminate pads can although it is rare. Second my pads were not delaminated or worn down. They had more than 1/2 of their usage left. Last they wanted to charge me $660 in parts when I can buy them at less than $300 with shipping. Stay away from this dishonest business.

I've been a customer of Darlings for the past 18+ years. Have bought multiple cars from Darlings…read moreduring that time. I started with Jeeps at the Ellsworth branch and in 2017 leased a new Ford Escape Titanium for my wife. We absolutely love this car and its many safety and comfort features. Every time I was purchasing a vehicle through either the Ellsworth or Bangor branch, I've had nothing but excellent service. Whether it was the sales people, the management, or the people out back doing the paperwork, it's has always been a great experience. I've had our major service work done at Darlings as well. At both the Ellsworth and Bangor branches, I've been well taken care of with excellent service in a courteous and timely manner. Thank you to the entire Darlings Team!

I brought my vehicle in for a recall repair. I was called and told thst the 3rd brake light was out…read moreand could they fix it. I said yes. When I picked it up the vehicle the light had not been fixed because they did not have the part. I was still charged $200 when the recall repair was free. I called to complain and was told that when the part arrives it would cost me at least $400 for the repair. This is ridiculous and I will not be going there for this repair or any other service ever again. I should have been told that it would cost $200 just to check the cause of the outage and I would have refused to have it done.

My 19 yo daughter took her first long drive to Acadia, about a 4 hour ride. After getting there she…read moreheard some new noises coming from the front end. As a dad, I panicked and asked on FB if anyone could recommend a trustworthy mechanic that wouldn't take advantage of our situation. A friend recommended K&B and I called them to see if they could help. They took the car in right away, test drove it, inspected front end components and even retorqued her wheels. Now I feel good about her making the ride home. I want to thank Brett and his team from the bottom of my heart.

They took their time and made sure my vehicle was fixed! Clean and super friendly service…read more Wouldn't take my care elsewhere!

Context: I called them at 1 on a Friday under duress because I needed to leave at 7 AM Friday to…read moreget a friend back to Logan airport in Boston in time for her flight. One of my wheels was making the most unholy sound a car wheel has ever made and another shop in town told me that my rear break pads had worn down via a quick glance. Said shop said they couldn't help me because they had too much scheduled that day and, even if they didn't, there was no way they could get the parts in time. Panic. I called MDI Imported Car Service and they couldn't have been more amenable. They checked for the parts, had them, and said they could have it done that afternoon! Hooray! In the end, they found that my break pads were actually fine (Suck it, in town guy!) and, as my wholly unprofessional ear had suspected, there was a stone lodged in my FRONT wheel. They gave me the stone, didn't try to shyster me out of any more money, and I got out of there for well under $100 when I was expecting much more damage. Bonus: It's only 1.5 miles down the road from the Atlantic Brewing Company, so I took a walk and a brewery tour while my car was being serviced.

I was played like a fool by the nice people at MDI import…read more I came from Portland my car over heated. I added fluid and brought it in the next day. I also asked for an oil change and to check the break lights. 5 hours of labor later I got my car back Oh. They never found the problem for the overheating. Theu did have to fix a wire for the break lights and somehow that took 1.5 hours. I really feel like they took advantage of me because I was from away. To tune of $500 Stay away and find another garage.