One hour labor to diagnose and then tighten a bolt that another shop had twice missed. Very happy…read morewith the service and competence, I'll be coming back.

Wish I could give zero stars. Waste of time and money. After charging me $115 for a simple…read morediagnosis of a failed A/C compressor, they proceeded to tell me that in order for the warranty to be valid on a new compressor, they would also have to replace the condenser and a bunch of other parts which were not broken, all for a total of over $1900. I never heard of such a requirement for a "warranty". I asked them for other choices, such as replacing the compressor only and forget the warranty, or install a second-hand compressor. I also asked if the $115 diagnostic charge would be applied as a credit on the final bill. I don't think that was well received. The attendant said she would have to ask the mechanic and get back to me. She never called me back. I guess they figured I was not going to be a pushover customer, so they decided to run with my $115. Meanwhile I got a dealer quote to replace the compressor with an EOM part and warranty for $1300. A mechanic friend of mine advised that I go with the dealer, since private shops often use overpriced after market parts anyway. I never found an auto repair shop that charges more than a dealer, but this is it. THESE PEOPLE ARE CROOKS.

We brought in our truck and cover for the back that we bought on the marketplace. Ricky did a lot…read moreof problem-solving because unknown to us, It didn't have all the parts. He got it on and it looks great and the price was very reasonable. I also found that the person that works in the office and answers the phone was extremely helpful. She has exemplary customer service skills.

Public Service Announcement: Charging a fee for using credit/debit cards is ILLEGAL. *see link…read morebelow* File a complaint against this business if you have been charged ANY fee or surcharge for using your credit/debit card as it is illegal. You MAY have to file a small claims but chances are, per the MBCCP, you will be refunded whatever this company stole from you once they violate them for this illegal activity. They only got me for $48 but its a principle thing now. They costed themselves a customer for a lousy 48 bucks. File your complaint at link below, or go to the Maine Bureau of Consumer Credit Protection. https://www.maine.gov/pfr/consumercredit/consumer/surcharge.html

We can't thank Jim's Used Cars and Auto in Ellsworth enough. My Jetta's engine light came on right…read morebefore we were supposed to leave to return home to Georgia. They not only got me in the same day to diagnose the issue but also were able to get the part the next day and fix it all within 24 hours. The price we paid was more than reasonable for the work done/part/labor and quick turnaround. We were told by other companies in the area that they weren't accepting new clients and/or it would take over a week to diagnose the problem, so we were thrilled about how quickly the mechanics at Jim's were able to get us in. We also were BIG FANS of Tank and Turbo they are amazing greeters!

I have gone here for 10+ years, whether buying a vehicle or getting work done. They have always…read morebeen reliable, affordable, and fast. Even after moving out of the area, I would rather pay for a 50 mile tow to bring it here, knowing whatever the problem it will be fixed correct.

Excellent customer service. Got me in quickly and the work was completed on time. I would also say…read morethey are very reasonably priced.

I have used Final Finish Auto, formally Ally's Auto, for years. I have always been satisfied with…read morethe service. Prices are reasonable.

These guys absolutely rock! We are on vacation and our truck's brakes went out! The team here found…read morethe problem and fixed it in one day, whereas we couldn't even get an appointment at half a dozen other places. Courteous and friendly, and highly skilled. But it gets better! The day after we got the truck back, the battery crapped out! We were near Harmon's, and took a shot at asking them for help. They sent the owner over with a portable charger, and started us right up! We love these guys, and would refer them to everyone!

I came in for a car wash and The younger heavyset male who took my payment was pretty rude to me…read moreand makes me not even want to come here anymore. I was very polite and asked him not to spray the one part of my car so i wouldnt get water in it. To which he completely ignored me and didn't even respond. I know he heard me because he stood there and listened to me ask then just turned around. He then proceeded to not even spray any of my car at all and now its not even clean. For $17!!!??!? Wtf? Theres a brand new place down the street and its easy enough to just go there. And if I need tires I know where I wont be coming. It's only a car wash, so how hard is it to be kind and respectful and help someone get there moneys worth for an insanely expensive wash where my car isn't even clean at the end. Ridiculous

I've been a customer of Darlings for the past 18+ years. Have bought multiple cars from Darlings…read moreduring that time. I started with Jeeps at the Ellsworth branch and in 2017 leased a new Ford Escape Titanium for my wife. We absolutely love this car and its many safety and comfort features. Every time I was purchasing a vehicle through either the Ellsworth or Bangor branch, I've had nothing but excellent service. Whether it was the sales people, the management, or the people out back doing the paperwork, it's has always been a great experience. I've had our major service work done at Darlings as well. At both the Ellsworth and Bangor branches, I've been well taken care of with excellent service in a courteous and timely manner. Thank you to the entire Darlings Team!

Not sure everything is on the straight and narrow. Staff is nice. Place is clean. But the…read moreexperience leaves on wondering: Was I upsold? Any work not needed? Cost realistic? Service honest? Whom do I trust?

They took their time and made sure my vehicle was fixed! Clean and super friendly service…read more Wouldn't take my care elsewhere!

Great people ! They do a great job keeping my old car going …read more I never have to wait long at all .

I was played like a fool by the nice people at MDI import…read more I came from Portland my car over heated. I added fluid and brought it in the next day. I also asked for an oil change and to check the break lights. 5 hours of labor later I got my car back Oh. They never found the problem for the overheating. Theu did have to fix a wire for the break lights and somehow that took 1.5 hours. I really feel like they took advantage of me because I was from away. To tune of $500 Stay away and find another garage.

they took me in last minute, between appointment, and did a VERY thorough check of my engine light…read moreproblem. he was very knowledgeable and didn't rush. charged me a minimal fee for a lot of effort. will definitely go back with any problems or maintenance.