I went in for basic service, oil change, tire rotation, and the need for two valve stems to be…read morereplaced. They took care of that and did a free inspection (not a State Inspection) and said I had some lights out; I had them replace the lights that were out and I was good to go. They were great! I will continue to have my car serviced there.

This business seemed OK for inspections and tire checks, but they can be predatory, maybe in…read moreparticular with women? (Check out gender on one-star reviews). Service managers were very nice and reassuring, but pushed a level of work and pricing that is above what was needed. I finally wised up, and got second opinions twice. "Never again" after that.

On New Year's Eve, I called Route One to help me out with an oil filter issue. They were the third…read moreplace I called that night and I didn't expect them to be open either but John said, When can you get here? and I booked it into town. As I had just changed the oil myself and didn't want to replace it, they were happy to just do the filter for me. I expected to get charged for a full oil change but instead they didn't want to charge me anything. When you encounter such decent people, you want to give 'em a big hug and your next-born son - because it is such a rarity. This is not a franchise but a stand-alone family business and everyone who needs an oil change should go there. Finest kind.

I stopped in to get an oil change they gave me choice of oils I didn't realize mobile was much more…read moreexpensive. When I questioned the bill the manager gave me the price of the lower oil without question. Excellent shop excellent service highly recommend this shop.

Staff is amazing. They have a great system and always get me in quickly, even on the hot days, and…read moreat a great price. They're doing the job I would hate so I can't appreciate them more! Thank you all

Went there for the first time and was pleasantly surprised. Could not have been easier and was in…read moreand out in less than 15 min, as promised. Probably a few dollars more than I expected (though only a few), but worth it for the ease and simplicity. I'll be back.

One hour labor to diagnose and then tighten a bolt that another shop had twice missed. Very happy…read morewith the service and competence, I'll be coming back.

Wish I could give zero stars. Waste of time and money. After charging me $115 for a simple…read morediagnosis of a failed A/C compressor, they proceeded to tell me that in order for the warranty to be valid on a new compressor, they would also have to replace the condenser and a bunch of other parts which were not broken, all for a total of over $1900. I never heard of such a requirement for a "warranty". I asked them for other choices, such as replacing the compressor only and forget the warranty, or install a second-hand compressor. I also asked if the $115 diagnostic charge would be applied as a credit on the final bill. I don't think that was well received. The attendant said she would have to ask the mechanic and get back to me. She never called me back. I guess they figured I was not going to be a pushover customer, so they decided to run with my $115. Meanwhile I got a dealer quote to replace the compressor with an EOM part and warranty for $1300. A mechanic friend of mine advised that I go with the dealer, since private shops often use overpriced after market parts anyway. I never found an auto repair shop that charges more than a dealer, but this is it. THESE PEOPLE ARE CROOKS.

I came in for a car wash and The younger heavyset male who took my payment was pretty rude to me…read moreand makes me not even want to come here anymore. I was very polite and asked him not to spray the one part of my car so i wouldnt get water in it. To which he completely ignored me and didn't even respond. I know he heard me because he stood there and listened to me ask then just turned around. He then proceeded to not even spray any of my car at all and now its not even clean. For $17!!!??!? Wtf? Theres a brand new place down the street and its easy enough to just go there. And if I need tires I know where I wont be coming. It's only a car wash, so how hard is it to be kind and respectful and help someone get there moneys worth for an insanely expensive wash where my car isn't even clean at the end. Ridiculous

Brought my old car in because check engine light was on. I had taken it to an auto parts store to…read morecheck it out (on Harmon's recommendation-to save the $65 fee) and brought the diagnostic printout. Since I said I wanted to buy a new car in the near future, the gentleman at the desk went through the list and told me that the issues might not be that important and what to look out for and when to bring it back. He could not have been more helpful. I will certainly bring my car back when it needs servicing.

I had a tire quickly losing air. I needed to be in Machias ASAP…read more These guys got me in, patched my tire and got me on my way in 20 minutes. No charge!! Sweet!

I brought my car to this Midas for a significant fluid leak and left with a diagnosis of leaking…read morevalve cover gaskets and a full slate of other work--new tires, a stabilizer bar, and a control arm. The day after pickup, the car started jerking and bucking when I accelerated. I called right away and was told nothing about the repair could explain it. I continued on into a planned trip through Canada, and the problem never went away. When I finally had the car inspected at a Midas in Halifax, it took the technicians about twenty minutes to find a transmission line so deteriorated that part of it was missing entirely. When Halifax called Ellsworth to ask about it, Ellsworth confirmed their original diagnostic also picked up low transmission fluid and a possible issue with the line--but nobody told me at the time. I ended up paying for a valve cover repair that wasn't actually the source of the leak I came in for in the first place. The transmission still slips and has issues because they didn't disclose the issue, so I may still be on the hook for $6000 to $10000 for a transmission replacement. Because the part wasn't available in Halifax for a week, I was stuck in Canada far longer than planned and had to rent a car just to keep the rest of my trip from falling apart financially. To their credit, Ellsworth Midas did agree to cover the cost of the Halifax repair once the full story came out. But they haven't taken responsibility for the rental car or the extra week of costs that came directly from not telling me what they already knew. I also reached out to Mavis corporate consumer relations for help. The responses were slow and thin on detail -- I had to keep calling back myself just to get any kind of update, rather than being kept in the loop. I'm not writing this to pile on. The actual technical work may have been fine. But finding a serious issue during a diagnostic and not disclosing it turned a routine repair into a genuinely disruptive problem for my trip, and I think anyone considering this shop should know that.

We were on vacation, our roadside service company recommended R and R, they were able to help us…read moreget back on the road quickly, repairing a radiator hose leak. Very much appreciated!!

Randy figured out I have a major engine problem. He knew not to go deeper, which saved me some…read moremoney. He let me know my V-8 would likely limp home safely enough on 7 cylinders to have my own mechanic replace the engine. He also found that my birds nest of a wiring harness had a wire rubbing and grounding out on metal, which caused all of my problems in the first place. I wish I had found him before I was 3,500 miles from home.

I've been a customer of Darlings for the past 18+ years. Have bought multiple cars from Darlings…read moreduring that time. I started with Jeeps at the Ellsworth branch and in 2017 leased a new Ford Escape Titanium for my wife. We absolutely love this car and its many safety and comfort features. Every time I was purchasing a vehicle through either the Ellsworth or Bangor branch, I've had nothing but excellent service. Whether it was the sales people, the management, or the people out back doing the paperwork, it's has always been a great experience. I've had our major service work done at Darlings as well. At both the Ellsworth and Bangor branches, I've been well taken care of with excellent service in a courteous and timely manner. Thank you to the entire Darlings Team!

I brought my vehicle in for a recall repair. I was called and told thst the 3rd brake light was out…read moreand could they fix it. I said yes. When I picked it up the vehicle the light had not been fixed because they did not have the part. I was still charged $200 when the recall repair was free. I called to complain and was told that when the part arrives it would cost me at least $400 for the repair. This is ridiculous and I will not be going there for this repair or any other service ever again. I should have been told that it would cost $200 just to check the cause of the outage and I would have refused to have it done.

We can't thank Jim's Used Cars and Auto in Ellsworth enough. My Jetta's engine light came on right…read morebefore we were supposed to leave to return home to Georgia. They not only got me in the same day to diagnose the issue but also were able to get the part the next day and fix it all within 24 hours. The price we paid was more than reasonable for the work done/part/labor and quick turnaround. We were told by other companies in the area that they weren't accepting new clients and/or it would take over a week to diagnose the problem, so we were thrilled about how quickly the mechanics at Jim's were able to get us in. We also were BIG FANS of Tank and Turbo they are amazing greeters!

I have gone here for 10+ years, whether buying a vehicle or getting work done. They have always…read morebeen reliable, affordable, and fast. Even after moving out of the area, I would rather pay for a 50 mile tow to bring it here, knowing whatever the problem it will be fixed correct.