I purchased a 1984 Cadillac from Silo 19, Norman Walker last December 2023. I sent the payment in…read morefull, and sent a friend to go get it as per agreed schedule Norman promised there was a transferable registration in the glove box. No regi was present, no proof of ownership, no bill of sale etc I repeatedly called and texted Norman, and he finally "found" said regi, and told me it was "faded", and weeks went by, no regi is mailed to me So I called Bangor Maine State Police to intervene, and magically, regi shows up. And I asked Norman repeatedly for him to ask car owner to get me a current regi, (Norman is selling on behalf, maybe consignment?), and Norman tells me owner "is like 99 years old". I asked several times for a current, or duplicate regi, and same "he's like 99 etc..." I asked Norman if he could transfer ownership to his name, a simple bill of sale procedure in Maine, costs under $100. But only a Maine resident can transfer, so I couldn't, and Norman seems to stall... So now I've finally got regi in my hand, (months have gone by), it is in fact badly faded, only portions are readable, and my motor vehicle obviously won't accept a 14 year old illegible document, which I presented it to my New York DMV It's now April, I call Norman and after ignoring me for weeks, he finally answers (and asks why I sent Police), and gives me (illegible on faded regi) owners last name I immediately Google Paul Tre......y, and he died October 29 2011. He was 86, not "like 99" So I get it, Norman wanted to sell this Caddy for, I guess, Pauls son, or family, who knows? He never told me any truths, and why would I believe anything after months of lies, ignoring me, and 2 State Police interventions? And to rub salt into my wound, the head gasket blew 30 miles from my home, after a nice 300 mile drive. I wonder if Norman knew anything about this issue? Above are the facts, no exaggerations or personal attacks. If I've erred, I would like to be corrected

Complete rip off! They will fix one problem and you leave with another and then another then…read moreanother. Avoid at all costs!

Very friendly and accommodating people- trust them with my car and appreciate all they have done…read morefor me! Highly recommended!

Only place I could get a replacement tire in the same day - also real nice people - nice peopleread more

GivesNo Fox Auto My truck lost its power steering and I was…read morelimited to where I could have it towed nearby, so I chose SilverFox based off the reviews and being assured it would be done by the time my family and I returned from vacation. I even called again on Wednesday and was assured once again it would be done by Friday as my family and I were flying out of town and absolutely needed it back the next Monday. So... fast forward to Monday the return of our trip, my wife and I, 3 kids and 6 bags of luggage land back in Bangor. Upon landing I call... no answer. Call again, no answer. Again, no answer. So, we figure maybe they are busy and cram the 5 of us and 6 bags into an UberXL and head over to try to reach them that way. No one there. At all. Lights off, no one home. Luckily we had the Uber driver wait so she took us to Dysarts to eat. I called. No answer. Tried alternate numbers. Nothing. As we were supposed to be heading out to Sugarloaf for the week I had to rent a car at $120/day. Well, because of the late start and the storm that rolled in, the roads were washed out, so we overnighted in our seasonal camp in 24 degree weather. I stayed up all night feeding the fire so the others could sleep. By morning I was not a "happy camper"! I called mid morning and they answer telling me they were sick. (Please note the other google review given the same excuse, take from that what you will.) I tell them I am 2 hours away at sugarloaf will it be ready by 12:30? Otherwise I have to pay another day for the rental car. "No, end of day." I don't even bother asking the obvious question on why it wasn't already finished. One more night in our 20 degree cabin one more night without sleep. One more $120 rental car. Wednesday comes, at least the roads to sugarloaf are open so I take my family to the warmth and showers of where we were supposed to be staying. I call on the way once again to see if it would be finished by 12:30 or if I need to once again pay for another day of rental car. Guess what? Nope. Not gonna be finished. End of day they tell me once again. So Thursday comes it's finally finished. So, as my family enjoys their day on the slopes, my non-refundable lift ticket goes unused. I head over to drop off the rental car and Uber over to SilverFox. I ask them if they could apply the 10% discount they advertise on their website for a good review. (The mechanic did a good job was thorough and very nice). Todd the owner replies "You can use that on your next visit." Hahaha ya okay Todd, after: $500 for rental car $200 in extra Ubers $150 lift ticket $XXX.XX for staying awake 2 nights stuck in our 20 degree camp -- you can't even do 10% off? Not a Foxing chance buddy. So here's the full review. -20 stars if I could.

I can't say enough good things about Sullivan's in Brewer. I had been to Sullivan's in Falmouth…read moreand did not like them at all, so it was a nice change to get top notch service. They are fast, friendly and take time to go over everything with you at Brewer. They even took time weeks later to check the pressure and all when the car read that the pressure was wonky, free of charge and with a reassuring attitude--and this was from the youngest member of the team. It was a great experience all around and I have no qualms about recommending them.

We made our appointment online for 4 new tires, and while I was a little concerned about not…read morecontacting the store directly, the online event worked seamlessly. We were in and out in 3 hours, with a very nice waiting room. A courtesy van was available, but we moseyed across the street to Marden's, then had lunch next door and called it good. The service folk were friendly, professional and helpful with the online rebate forms.

While traveling from PEI Canada to Florida we developed brake trouble as we approached Bangor. Went…read moreto Hyundai dealer but they could not accommodate us but suggested Swett's as an alternative. These guys were amazing! The car was not driveable in it's condition. In spite of being fully booked they managed to squeeze as in after only an hour wait. They easily assessed the problem and had us on our way in less than an hour. Charges were exceeding fair. Can't say enough about their professionalism and willingness to help our a stranded traveler. Michael and Connie Egan Stanhope Prince Edward Island Canada

I needed all four tires for my truck. Swett's got me in within a few days with a good quote and…read morethe service was excellent, including the receptionist! They even gave me a ride to a nearby restaurant so I could get some lunch!

I was told at my regular place of many years that they would meet any prices and would charge me…read moreonly for 3 tires. I researched hard and due to ratings went to VIP (had had a good experience years earlier) who met deal of my old place. I went back to my regular place and they said "well, that was just for certain tires." Additionally, my regular place gave me fluctuating prices on brakes. I went back to Paul at VIP and told him what happened. he offered a fantastic deal. As to my brakes, I will also get them done there for their competitiv prices (that beat my former place). it's here on out VIP for me. They gave a VERY thorough report on shape of tires. My other place always kept me and others waiting for very long times. Here? you sit and can see that your car has been brought right in and if you're interested you can watch them work. ai told me that work in places like this is better than at dealers, I can't remember the reasoning and parts are just as good. I am sorry that I don't remember names of the other service and sales people because they are REALLY a great team. I am sorry; they were very helpful. As to my new tires, I am quite excited feeling prepared winter. Their work? I thought I was driving on a cloud when leaving today. . they have a selection of whatever tires you want. I also found out that for brake work they use a brand and ceramic pads which are superb. My new mechanics! I'll try to get back with names. In the meantime, thank you, my main man, Paul!! Excellent place of business.

Had another vehicle failure Friday around 4 pm when most businesses begin shutting down for the…read moreweekend. I backed part way into a parking slot when the transmission linkage broke. I called VIP Brewer and was told I could tow it there but the earliest it would be looked at would be Monday by one of the specialists. Our favorite specialist 'Wes the Wizard' would be off untiI Tuesday. I rode with the tow to VIP and waited for a ride home. Saturday morning Paul at VIP called to say that Wes was working and repaired the transmission linkage even better than the dealership could've done! No surprises there! What an incredible Wizard and support team! Thanks VIP of Brewer,Maine!

DO NOT LISTEN TO THE OLD REVIEWS: The shop is under new management and staff!!!…read more Michael Napolitano is the reason I have full confidence in this shop. Not only does he really want to help people, his crew is really knowledgeable and are always willing to go the extra mile to make sure the customer gets the best value. The hospitality and service they were able to provide to me is the number one reason I'll be coming here from now on. As long as Michael is there, this place will continue to be the number one choice I recommend to friends and family.

After one pretty poor experience, and one marginal experience, I decided to give VIP another…read moreanother chance. I'm not sure why, but they get one star for being consistent. One tech told me I needed a new engine since my oil was so dirty - apparently he had never seen a diesel engine in a passenger car (diesel oil turns black immediately), another spilled oil all over the underbody splash shield and didn't bother to clean it up, leaving a mess on the driveway. The third strike was refusing to use the manufacturer required oil, because, well who knows.