Easy in easy out (6 minutes). Very friendly. Washed my front and rear windows and checked for…read moreleaks. Can't beat that price. $29.95 for a synthetic blend is golden. And when they say 10 minutes or less, they mean it.

Good price and saved me a lot of time. Maybe 10 minutes wait, 10 minutes for service.read more

I can't say enough good things about Sullivan's in Brewer. I had been to Sullivan's in Falmouth…read moreand did not like them at all, so it was a nice change to get top notch service. They are fast, friendly and take time to go over everything with you at Brewer. They even took time weeks later to check the pressure and all when the car read that the pressure was wonky, free of charge and with a reassuring attitude--and this was from the youngest member of the team. It was a great experience all around and I have no qualms about recommending them.

We made our appointment online for 4 new tires, and while I was a little concerned about not…read morecontacting the store directly, the online event worked seamlessly. We were in and out in 3 hours, with a very nice waiting room. A courtesy van was available, but we moseyed across the street to Marden's, then had lunch next door and called it good. The service folk were friendly, professional and helpful with the online rebate forms.

Had another vehicle failure Friday around 4 pm when most businesses begin shutting down for the…read moreweekend. I backed part way into a parking slot when the transmission linkage broke. I called VIP Brewer and was told I could tow it there but the earliest it would be looked at would be Monday by one of the specialists. Our favorite specialist 'Wes the Wizard' would be off untiI Tuesday. I rode with the tow to VIP and waited for a ride home. Saturday morning Paul at VIP called to say that Wes was working and repaired the transmission linkage even better than the dealership could've done! No surprises there! What an incredible Wizard and support team! Thanks VIP of Brewer,Maine!

Logan was very attentive, kind, and helpful. His service was quick and effective. Thank you so much!read more

DO NOT LISTEN TO THE OLD REVIEWS: The shop is under new management and staff!!!…read more Michael Napolitano is the reason I have full confidence in this shop. Not only does he really want to help people, his crew is really knowledgeable and are always willing to go the extra mile to make sure the customer gets the best value. The hospitality and service they were able to provide to me is the number one reason I'll be coming here from now on. As long as Michael is there, this place will continue to be the number one choice I recommend to friends and family.

After one pretty poor experience, and one marginal experience, I decided to give VIP another…read moreanother chance. I'm not sure why, but they get one star for being consistent. One tech told me I needed a new engine since my oil was so dirty - apparently he had never seen a diesel engine in a passenger car (diesel oil turns black immediately), another spilled oil all over the underbody splash shield and didn't bother to clean it up, leaving a mess on the driveway. The third strike was refusing to use the manufacturer required oil, because, well who knows.

Only place I could get a replacement tire in the same day - also real nice people - nice peopleread more

Been coming here 3.5 years the entire time I've lived in Maine. I'm leaving soon, and this is one…read moreof the places I'll miss most. Great customer service, reasonable prices, good quality work. Glad I found this place while I lived here. Schedule in advance because they have a lot of customers!

We have only had great experiences with Frost's. We took our car to the dealership and were quoted…read morewell over $700 for our car to be inspected, and when we went to Frost's for a second opinion, they said there was absolutely nothing wrong with the parts the dealer was saying needed replacing. They cost a little more than some other local places, but it's worth it in peace-of-mind, great service, and the fact that they stand behind their work. My only minor complaint would be that sometimes the repairs seem to take awhile, so make sure to ask if the repair will take longer than a day.

I own a 1998 V70 Volvo wagon, and recently went into Frost's Garage to receive an inspection…read moresticker. Upon the garage inspection they informed me of a few problems resulting in inspection failure, including an exhaust manifold leak, ABS system failure, noise from my rear left tire, and a loose head light. I asked for a quote on the exhaust manifold leak, and was told "At least $700 for the part not including labor". Apparently the shop did not know I was a USCG licensed Marine Engineer. I did not have time to do the work myself, and brought the car to another mechanic. There was no exhaust leak, he fixed the head light and ABS system, and slapped on a new inspection sticker for $100. DO NOT proceed with repairs from this garage unless you have the mechanical aptitude to realize that what they are charging is or is not fair. What a scam.

I had a 1PM appointment 8/25/2022 to install 4 new tires w/alignment; $1,275. At 1:35PM, my vehicle…read morehad not moved from where I had parked it. I asked for my keys and departed. I was asked if I wanted to re-schedule. I said no. This place really needs to reinvent itself or shut down. This kind of service is unacceptable.

The manager Cote squeezed me in when everyone else turned me away because of their busy schedules…read more They are very short staffed and very busy, but I needed my tire repaired and they made it happen. Best customer service I've ever had from any place I've ever taken my vehicle.

Typical auto shop scumbags. Take your money elsewhere, VIP is trash…read more They'll charge you for work they didn't do, then deny it when they get called out for it. Total scam.

I have always had a great experience with the crew at VIO Odlin Road Bangor. Bruce and Bob are…read moregreat to work with, schedule you as soon as possible and hardly a wait to get in at the scheduled time. If you need auto repair or tires, this is the place to go for sure. No need to shop around if you need tires as well.

Taken my uber Jeep there for years. No problems, very helpful, very fast. .... Even readily…read moreavailable when I needed paperwork. Highly recommended.

I've been going here a while now. Always had a great experience. Quick (it is Mr. Quick after all);…read moreyet efficient and friendly service. I don't know what happened, but this experience was terrible. Almost $75 for an oil change and you can't even fill my windshield wiper fluid (even when I asked to check all fluids)!!!??? What the did I actually pay for? Ridiculous! Also, Mr. Too Quick couldn't wait to get me out of there and there was legit no customers. You may want to re-hire - seriously, what was that? I will not be doing further business there!

When my engine light came on I brought my vehicle to Midas (Tuesday). They completed a diagnostic…read moreassessment and said my alternator and struts needed to be replaced. It ran me $3,600 for the experience. They tried to upsell me on four new tires which no other provider sees a current issue with them so strange. Bam! One day later my engine light came back on. Brought it to Midas and they said they would need to do another diagnostic test for 200. The issue they think it could be would cost me another 1-3k. They already ran an assessment on my car this week for 200 and they want to run another one for 200 without fixing my car. It's all too coincidental and weird for my taste. I found most other places will figure out what is going on for cheaper and will be more thorough when looking. This place may be okay for some things but at this point I just don't trust them anymore. They took 3,600 without actually fixing all that is wrong with my car yet leading me to believe they did. If I had known I would have put the money towards another one. Very upsetting.

As always my experience with Midas on Union Street was quick, professional, and I always feel…read morelike I get a straight forward explanation no matter what I have my car in for. This time I only needed an oil change and rotate tires and check the brakes. I left feeling that my car was good. I've been to this Midas many times and have always felt respected and treated fairly.