Our motorhome had a minor brake censor issue and Bangor Auto & Truck was the only place that would…read moresee us. Service was fast and employees were polite! Highly recommend this company to anyone in need of there services.

I had my tires delivered from tirebuyer.com and the delivery process started off okay…read more I knew I needed an alignment when I got my tires put on, that's why I needed new tires in the first place. I told them that I was on a budget when I got there and they didn't want to work with me much, they made it sound good by saying they would check my allignment, and we could go from there. They proceeded to charge me to check the alignment, said that I needed a cam bolt ordered and installed in order to align the rear tires....I told them to hold off, I'd see if my dad could order and install the parts because he is a mechanic. I took my vehicle over to my dad's garage and the rear camera bolts hadn't even been touched (those are the parts that came stock on the vehicle that Bangor Auto & Truck said I needed to order and install) I was so embarrassed, and pissed because they made a fool out of me because I didn't know any better. I then proceeded to drive even further on my new, unaligned tires another 35 minutes both ways to my uncle's shop, who I know and trust and should have gone in the first place, Autoworks in Eddington. They did the allignment just fine with no additional parts or labor. Bottom line, Bangor Auto & Truck lied to my face, tried to take advantage of me, and I will tell as many people as I can about it because I don't want anyone else to have to buy parts that they don't need, or pay for unnecessary labor. I don't know how they are still in business. They are crooks, lier's and shouldn't be a deliveey option on tirebuyer.com Don't do it!

A tire blew on our airstream an hour away from our destination. Bouchard was unable to help bc they…read moredidn't have the tire we needed, but they pointed us to where we could park safely for the night. Wayne then contacted us the next morning to check on us. We'd picked up a new tire by then, and he stopped by to see if we needed anything and to check out our other tires for us. He wouldn't accept any money. My husband and I haven't experienced customer service and care like that ... perhaps ever. Highly recommend this business to anyone in the area!

I have had tons of auto work done hear from working on a my explorer to Silverado I highly…read morerecommend them

GivesNo Fox Auto My truck lost its power steering and I was…read morelimited to where I could have it towed nearby, so I chose SilverFox based off the reviews and being assured it would be done by the time my family and I returned from vacation. I even called again on Wednesday and was assured once again it would be done by Friday as my family and I were flying out of town and absolutely needed it back the next Monday. So... fast forward to Monday the return of our trip, my wife and I, 3 kids and 6 bags of luggage land back in Bangor. Upon landing I call... no answer. Call again, no answer. Again, no answer. So, we figure maybe they are busy and cram the 5 of us and 6 bags into an UberXL and head over to try to reach them that way. No one there. At all. Lights off, no one home. Luckily we had the Uber driver wait so she took us to Dysarts to eat. I called. No answer. Tried alternate numbers. Nothing. As we were supposed to be heading out to Sugarloaf for the week I had to rent a car at $120/day. Well, because of the late start and the storm that rolled in, the roads were washed out, so we overnighted in our seasonal camp in 24 degree weather. I stayed up all night feeding the fire so the others could sleep. By morning I was not a "happy camper"! I called mid morning and they answer telling me they were sick. (Please note the other google review given the same excuse, take from that what you will.) I tell them I am 2 hours away at sugarloaf will it be ready by 12:30? Otherwise I have to pay another day for the rental car. "No, end of day." I don't even bother asking the obvious question on why it wasn't already finished. One more night in our 20 degree cabin one more night without sleep. One more $120 rental car. Wednesday comes, at least the roads to sugarloaf are open so I take my family to the warmth and showers of where we were supposed to be staying. I call on the way once again to see if it would be finished by 12:30 or if I need to once again pay for another day of rental car. Guess what? Nope. Not gonna be finished. End of day they tell me once again. So Thursday comes it's finally finished. So, as my family enjoys their day on the slopes, my non-refundable lift ticket goes unused. I head over to drop off the rental car and Uber over to SilverFox. I ask them if they could apply the 10% discount they advertise on their website for a good review. (The mechanic did a good job was thorough and very nice). Todd the owner replies "You can use that on your next visit." Hahaha ya okay Todd, after: $500 for rental car $200 in extra Ubers $150 lift ticket $XXX.XX for staying awake 2 nights stuck in our 20 degree camp -- you can't even do 10% off? Not a Foxing chance buddy. So here's the full review. -20 stars if I could.

I've used Bangor tire three times now. Their pricing is excellent, the customer service is…read moreoutstanding, their wait lounge is clean and well stocked, and the quality of work is never less than superb. I can't recommend this company highly enough, and after 15 years of living here, I'm so pleased to have found them after having used virtually everyone else in the area Bangor tire really stands out from its competition. I trust them completely to keep my 2008 Ford in top working condition.

Called twice. Left messages with the receptionist both times looking for a set of 8 truck tires…read more They can't be bothered to call back.

Webb's RV Center--…read more It is very disappointing having to write this review because everyone at The Shop, Inc. has been professional and responsive. Ryan, the service manager of The Shop, Inc., is fantastic. This review has to do with Frankie, the owner of The Shop, Inc.'s inability to accept that he made a mistake diagnosing a vehicle, causing further damage. We bought a 2020 Hyundai Kona at auction with known engine problems. We called The Shop, Inc. because the vehicle had a rattling noise when the motor started. When we drove the vehicle to the shop, we explicitly told Frankie to do whatever it takes to fix the vehicle. Once we brought him the vehicle, he proceeded to diagnose it, saying it needed a timing chain. It did not; it needed a motor. This is where the problem starts with Frankie. We were asked to go to The Shop, Inc. to inspect the vehicle after Frankie claimed the work was done and the bill was due. Upon inspecting the vehicle after the timing chain was installed and being charged over $3,000.00 worth of parts and labor, the vehicle was started to test the motor. Upon starting the vehicle, it was apparent the rattling noise was still occurring. To document this, a phone recording was started to record the noise of the motor. Within four seconds, the vehicle was heard misfiring and then the motor proceeded to blow altogether. When we brought our concern to Frankie, he made a comment saying, "Do you want me to work for free?", and would not budge at all on the bill. We brought him a running vehicle and he left it for us to pick up with a tow truck, along with the existing problem still at hand: the vehicle needs a new motor. It is very disappointing that after sending him other jobs and referring multiple people each week to his shop from our dealership, this is how we are treated. More than likely, Frankie will respond back to this review, and he will say his scan tool had code # P0017. He will say the timing chain was loose and even go as far to say that his work didn't cause the motor to blow. What he will not do is admit that he was explicitly told to put a motor in the vehicle if it needed one. We wasted more than just $3,000.00 in parts and labor; we wasted our time in putting trust in Frankie and The Shop, Inc. by bringing him the vehicle in the first place. Ultimately, Frankie should have dug deeper into the vehicle, more than just reading off his scan tool. Webb's RV Center would have paid a steep diagnostic fee if that's what it would have taken to figure out what was truly wrong with the vehicle, like I told him preemptively. So no, Frankie I do not want you to work for free, as you asked me before. I want you to understand that we put trust in you and your team to fix a vehicle. When the work you completed did not fix the vehicle, and in fact made it 10x worse, you REFUSED to do anything. We paid the bill, and we were respectful to you during all of this. You will never hear from us again and we will never send another customer to you.

They are nice folks who run the place but doesnt answer in a timely…read morefashion.............................

I was coming through town and they took care of me nicely…read more Also next to a cool little skatepark.

They turned me away when I needed my AC fixed even after they diagnosed the problem! No…read moreexplanation! Won't return.

Typical auto shop scumbags. Take your money elsewhere, VIP is trash…read more They'll charge you for work they didn't do, then deny it when they get called out for it. Total scam.

Fun fact: We just checked our bank accounts and over the last three years we have literally spent…read more$20,000 at VIP. For real. You can read my previous review to see everything I like about VIP: Their parts and labor guarantee, their knowledgable mechanics, how their people worked late to get our car out of the shop in time for the weekend. When I came out as trans, they handled it completely differently than I might have expected at pretty much any other garage in Maine. Thanks, Katelyn! I'm knocking off a star because, while all the staff here are really great, there's not enough of them. It's taking them far longer than they used to to get jobs done because no matter how talented they are, there's not enough people on board. They lost a few people about three months back and they still haven't been able to replace them, and the parking lot is literally full of cars that they haven't been able to get to yet. I feel for them because I know that can't be easy. VIP (central) needs to either be more realistic about what they need to do to attract good technicians (I'm guessing pay and benefits), or be more realistic about the services they can offer with a skeleton crew, which may just mean becoming VIP Tires.

I was midway through a 12 hour drive when I noticed a slow leak in one of my tires. I stopped in…read morewithout an appointment, hoping they could help. Not only did they get me scheduled within an hour, but they fixed the problem in 20 minutes, patching the tire and charged a ridiculously low amount. Fantastic, friendly, efficient and honest service. HIGHLY RECOMMEND!

Don't bother making an appointment online. They don't honor them. Left us in a bind when on a tight…read moreschedule. However, a call to the Brewer location got us back on track. Let me make this clear: 100% happy with the staff and final end result. Corporate needs to support these guys better. An online appointment request that does nothing? Also, these are MAINE locations and you make your staff change the tires OUTSIDE? What is wrong with you? Winter lasts 9 months here.