My Honda Fit, 10 years old, was acting up and throwing vague code lights (engine malfunction)…read more Since Walker's was nearby I took a chance and called. A cancellation meant he could get me in that afternoon. I could not go over 25 mph and limped in. The problem was identified and fixed all that afternoon (bad spark and coil). With an older car, it is good to know I can get reliable and quick service.

From the owner: Walker's Garage LLC. is a locally run, insured family auto repair and body shop in Brewer, Maine…read more The owner and certified technician, Bill Walker has over 20 years of hands-on experience in the automotive industry. Everything from brake repairs to collision/body repair, to maintenance and accessory installation services - we've got you covered! Bill is ASE and I-Car certified and has a State of Maine Inspection License. Walker's Garage is driven to go the extra mile for YOU, every time. Walker's Garage is committed to redefining your automotive service experience with 100% transparency, clear communication and the utmost integrity. Bill always says, "I fix it like my kids are in it" - this is our foundation and we will not deliver anything less. We are working hard to change the perception of what the automotive industry has been known to be and are propelling Walker's Garage to be a leader, in showing what this industry can become.

Do NOT Trust Bernache Autobody…read more I honestly don't even know where to start with how bad my experience was with Bernache Autobody. It's been almost six months since I took my truck there for repairs after hitting a deer, and I'm still finding issues that they caused. In fact, they've caused more damage to my truck than the deer did! Here's the situation: I hit a deer while driving at 40 mph. The only damage was a dented front bumper and some broken plastic in the grill. I continued driving my truck for weeks after, and then went through my insurance to get it repaired at Bernache. After about three weeks, I finally got my truck back--and it was an absolute disaster. The bumper was crooked, they used zip ties to fasten the wheel wells, the headlight wiring was just hanging underneath the truck, the fog lights were crooked and nonfunctional, and there were missing bolts and nuts throughout the front of the truck. This was not professional work; it looked like a child had put it together. Naturally, I sent the truck back. After another week, I got it back, and the problems only got worse. The headlights were now full of water (they claimed it was because the insurance provided cheap ones) and the daytime running lights were flickering. To top it off, my truck threw an engine code related to the radiator louver--a part they had touched. So, back to the shop it went. ....My truck is relatively new and had been in immaculate condition before the collision. After the third time I got it back, I realized they had replaced several front grill pieces with cheap aftermarket parts, which weren't even damaged in the collision. It felt like they were just trying to cut corners at every turn. Frankly, I feel like they're scamming people. The work they did is subpar at best, and I can't imagine how many other customers have left that shop thinking their vehicles were repaired by professionals, only to find out they were hastily thrown together with zip ties and inferior parts. I would not trust Bernache Autobody with any vehicle. If you care about your car or truck, go somewhere else.

I had to get my car repaired and they kept me in the loop from the start to the finish. They…read moreanswered any questions I had and even helped to return the rental car for me. They were able to put my car into the shop within 24 hours.

Service department did not provide, honest, ethical service. Did not make effort to help get my…read morerepairs covered by GM protection plan. Overcharged for services I did agree to. Called manager, Joe Quirk, to discuss and never received a call back.

update to my review, the bars for the luggage rack require special tools to install, I am 63 and I…read morebought a car I expected to buy a car with everything on it, not assembly required. I mean whoever heard of such a thing, 34,000 dollars, CASH and they cant put the racks on. I cant unless I have the tools, I paid for the bars but they are useless to me (201 dollars). So I called quirk and told them that I was coming in Tuesday after the holiday, either have a check for me or take me in immediately, this is abuse. The person on the phone said they notify each department, like I believe that after the way I have been treated) would someone who knows what they are doing there and understands how this works from Quirk corporate please contact me. Let's just put this to bed...call me and resolve this once and for all. All I ask is you finish this sale and sell me the car I paid for, not in pieces or give me my money back and I know there are plenty of car dealers in this beautiful state who would love my cash. I want the car I paid for and I dont deserve to sit and waste my time in your waiting room due to you errors. . I spent my Monday afternoon there (8/29/22) because of what you failed to do and now I have to come back again for another thing you failed to do...I will not sit around there again waiting, I paid a lot for this car and all I want is what I paid for, a complete car. PLEASE SOMEONE FROM QUIRK PICK UP YOUR PHONE AND CALL ME. IT WONT BE HARD TO FIGURE OUT WHO I AM. Like I said I am 63, I have bought a lot of cars and I have never seen a thing like this, ever. Pure abuse

Customer service was great, friendly people. But I'm not writing this review concerning that. I hit…read morea deer in a blizzard back in January, and I couldn't get my car into a body shop soon enough - the earliest appointment I could get was at Downeast Autobody. I filed my claim with GEICO, and at first my estimate was within the range of repairs. About a week later I received a phone call from this business notifying me that my estimate had gone up double the cost for repairs, which put it in range of a total loss. When I looked over the list of newly added repairs, a lot of the things had NOTHING to do with the damage caused by what I had listed on my claim. It felt like they just tacked on a bunch of extra BS to up the cost and declare it a total loss. I'm very, very upset about the loss of my car, as it was my only transportation. While this may not be their fault entirely, I can't help but feel that I was let down.

After my car was rear ended by a drunk 17-year-old in Ellsworth, I needed advice regarding dealing…read morewith the insurance company. Not only did Dan Tibbetts help me understand the insurance claim process, but he had his staff realign my SUV tailgate on the spot so I could drive it safely. At no charge. He could not have been kinder or more helpful. I would highly recommend this group if you find yourself with a damaged automobile.

Did a great job on my car. Runs like new after I got in an accident (not my fault I swear!) and…read morebusted up the whole front end. Allen is a very nice guy, very understanding and very helpful. The only thing I wish is that they cleaned the cars like Gliddens does before returning them. Other than that everything was pretty good. Cute dog named Biscuit hangs out around the office. Make sure you play with her, she is a great dog! : )

This place has a 2 rating for good reason. Very rude, unprofessional, doesn't call with updates,…read moresaid 2-3 days that turned into a month without removing a single part and charges you $85 for the 3/4 of an hour in which they did nothing to it. Literally didn't remove a single part. they got me! never again.

I've bought all my trucks over the years from this place. Wouldn't go anywhere else. It's great!…read more Just went to get my truck serviced and they took me early, did the job and while I waited in the nice waiting room I had some coffee and everyone was sooooo sweet! I would recommend this place to anyone. It's the BEST!!!!!!

After dealing with a salesman at Downeast with an attitude problem i drove to central Maine Toyota…read moreand bought a new tacoma.