So to update my review; I had my car towed to my home, as per my agreement with Dave's. Having…read morespoken to the mechanic there at length, his estimate to my ears seemed like overkill on an old vehicle. However, a few things: firstly, it had been sitting around for 8 years without usage. Secondly, in that time the vehicle had aged to 25 years (doesn't seem that long to me!) and the parts just plain rusted out. When I saw the vehicle the gas tank looked in sorry shape and was badly rusted--clearly needing preplacement. The vehicle transporter said the same thing. That it wasn't worth any further investment in parts or reconditioning. It was simply too old and the frame didn't look good. I didn't appreciate this analysis because it never occurred to me that this was the situation; hats off again to Dave's mechanic--Ricki--who accurately gave me the bad news that I couldn't appreciate.

While cleaning out my old files, I came upon our receipt for Dave's from three years ago. Our…read moreexperience was significant enough that I thought I should make a review. In August 2015, we were traveling to a campsite on Mt Desert when my Sube's exhaust dropped off! That long stretch on Bangor road before Ellsworth. It was getting dark. Used USAA to get number for local tow. The driver from Dave's was out really darn fast, dropped my wife and daughter off at at nearby motel, drove out to the service location with the car and then gave me a lift back to the motel (admittedly, that was on her way back, but still it was a nice thing to do). Fast, friendly, fair priced - aces all around.

One hour labor to diagnose and then tighten a bolt that another shop had twice missed. Very happy…read morewith the service and competence, I'll be coming back.

Wish I could give zero stars. Waste of time and money. After charging me $115 for a simple…read morediagnosis of a failed A/C compressor, they proceeded to tell me that in order for the warranty to be valid on a new compressor, they would also have to replace the condenser and a bunch of other parts which were not broken, all for a total of over $1900. I never heard of such a requirement for a "warranty". I asked them for other choices, such as replacing the compressor only and forget the warranty, or install a second-hand compressor. I also asked if the $115 diagnostic charge would be applied as a credit on the final bill. I don't think that was well received. The attendant said she would have to ask the mechanic and get back to me. She never called me back. I guess they figured I was not going to be a pushover customer, so they decided to run with my $115. Meanwhile I got a dealer quote to replace the compressor with an EOM part and warranty for $1300. A mechanic friend of mine advised that I go with the dealer, since private shops often use overpriced after market parts anyway. I never found an auto repair shop that charges more than a dealer, but this is it. THESE PEOPLE ARE CROOKS.

Able to make an appointment and they kept to that time. Free inspection is a nice option. Was there…read morefor inspection and oil change. Nothing listed as to oil change price but ended up being 70. This is more than double nearby options. Asked for a service breakdown with a cost like that. Service counter stated they don't give that for oil changes and the only receipt you get is the nondescript one that comes from the credit card machine. Have other work to do but can't consider them with pricing and business practice like that.

These guys are amazing. I came in for an inspection and they took care of me quickly and politely…read more Also randomly had a replacement for my missing spare tire. I have a wrangler- these are Jeep guys, if you have a Jeep I wouldn't take it anywhere else in the greater Bangor area!!!

I had a brand new Toyota that was the victim of the Walmart parking lot and went to lanes collision…read morecenter due to a recommendation of a friend and was glad I did. The amazing customer service starts the second you walk in the door to this family owned operation.They had the work done on time and took care of all the insurance bologna and even had a rental car waiting for me when I dropped off the car. The work was also flawless absolutely perfect.

I needed all four tires for my truck. Swett's got me in within a few days with a good quote and…read morethe service was excellent, including the receptionist! They even gave me a ride to a nearby restaurant so I could get some lunch!

Traveling on I95 in a rain storm when all of a sudden we heard an awful thumping and flapping…read moresound. We pulled off onto Hogan Rd and into Swetts Tire and Auto Repair. They were booked solid, but still got me into a bay to have a look. The technician found a splash shield had come loose and fixed it in 15 minutes. We couldn't be happier with Swetts. Thank you so much!

Gage and Jimmy are good dudes! Never have an issue with their service! Always my go to and…read morerecommendation for anyone looking for a good honest mechanic that is very reasonable with rates.

Very happy with the quality of service and communication we received on our Jeep. I think that the…read morepricing is fair for the services provided. Thank you!

Harold's Transmission was recommended to me by my mechanic, when I needed service on my 2011 Toyota…read moreCamry's sealed transmission, which has no dipstick to check the ATF level. Toyota claims the ATF need not be serviced for the lifetime of the transmission (whatever that means!), but common sense and experience says otherwise. Replacing the ATF is not intuitive nor easily accomplished on these sealed Toyota transmissions, so I chose Harold's to perform this crucial service. Rob assured me they were quite familiar with these sealed transmissions. They performed a complete ATF replacement including dropping the pan and replacing the filter/screen for a reasonable price (much cheaper than Downeast Toyota!). Unfortunately I soon discovered my car's transmission was leaking from the drain pan seal soon after service. Apparently the new drain pan gasket was incorrectly installed, causing the slow drippy leak. Upon this discovery, I immediately contacted Harold's. They were extremely concerned, apologized and scheduled me to come in immediately. They quickly diagnosed the problem and replaced the gasket, properly adding additional Toyota ATF (btw don't use anything but Toyota branded ATF on these transmissions!). This corrective service was performed to my satisfaction quickly and at no additional charge (except for my precious time). Despite this problem, which could have been worse had I not discovered the leaky seal soon at my car's required annual inspection, I will return to Harold's for subsequent drain and fill of my car's ATF or other transmission service. Sometimes mistakes happen, but in this case Harold's provided a quick effective remedy without hassle. My car shifts soo smoothly now - like a new car! Harold's is apparently the go-to transmission repair shop in this area, and I will continue to patronize them for any and all transmission work on my vehicles. I'd give them 5 stars if it hadn't been for the leaking gasket.

I'm not gentle on vehicles. I search many transmission repair shops here in Maine. Read very…read morepositive results about Harolds. My 2013 SSV Tahoe is a great retired Police Tahoe, but I did the transmission in. They fixed it. It's been 5 months it's running perfect. They did a fantastic job. Good people running an honest up front no Bull operation down there. I'll probably bring my CJ7 to them next year

Highly recommend. My Mazda CX-5 needed a new rear bumper. The final bill matched the estimate. The…read moreprojected time for the job was 3 days and my car was ready on time. Not only was the repair perfect, but they also cleaned my car inside and out. Pleasant, efficient staff and a comfortable waiting room. Definitely a 5-star experience.

The Service outstanding, above customer service*****awesome highly recommend these folks fight for…read moreyour claim. Outstanding job clean neat friendly that's why I give them five stars.