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    Vive Collision

    4.1 (9 reviews)
    Closed Closed

    Services - Vive Collision

    Bumper repair

    Collision repair

    Auto frame straightening

    Vive Collision Photos

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    10 years ago

    An excellent auto repair facility! I highly recommend having your car repaired here. The hugs from the owner are not bad either!

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    Portland Glass of Bangor

    Portland Glass of Bangor

    4.2
    (5 reviews)

    Great job. Quick service. They squeezed us in to repair a windshield chip. It took them less than a…read morehalf hour.

    On July 14, 2026, two employees came to my home to provide an estimate for a full-wall gym mirror…read more I expected them to simply take measurements, but they initiated extensive discussions about mirror placement, edge finishes, outlet cutouts, equipment placement, installation requirements, and pricing. That was ok. The appointment began cordially. The employees discussed various mirror options and measured the gym wall. During the visit, the older employee identified gym equipment that might affect installation. He measured one piece of equipment, determined it would not be a problem, and said it could remain where it was. However, when the discussion turned to my leg press, the interaction became increasingly confusing. The employee stated that the leg press would need to be removed from the room. I explained that this was not possible because the machine physically will not fit through the doorway. I suggested moving it to a far corner of the gym and asked if he could measure to determine whether there would be sufficient clearance for installation. Despite having already measured other equipment, he refused to measure the leg press or evaluate the proposed location. Instead, he repeatedly stated that it needed to be removed from the room, even after being told that doing so was physically impossible. What concerned me most was his statement that if installers later arrived and could not maneuver the mirrors around the equipment, they might simply leave the mirrors on my gym floor for me to install myself. I found that response astonishing and completely inconsistent with what I would expect from a professional installation company. At that point, I concluded the project was not going to be a good fit and ended the appointment. The younger employee appeared genuinely surprised, remained courteous throughout the interaction, and even asked if I was sure I wanted to cancel. I explained that I could not justify moving forward when a simple measurement was being refused and when I was being told there was a possibility the mirrors would be left for me to install myself. I later called the Bangor office and spoke with the manager. To his credit, he was professional, apologetic, and seemed genuinely surprised by what I described. He specifically told me that Portland Glass would not normally leave mirrors uninstalled in a customer's home, making the employee's earlier statement even more puzzling. More than a week later, I received the quote. It was roughly double what I found to be the average cost for similar mirror installations in Maine. The quote also stated that all gym equipment must be removed from the room prior to installation, despite the fact that one of the machines cannot physically be removed from the room. Overall, the entire experience was bizarre. The issue was never that measurements were taken or that installation requirements were discussed. The issue was that one employee was willing to measure and evaluate some conditions, while inexplicably refusing to measure others, then presenting impossible requirements as though they were the only option, on top of describing contractual terms to me that directly oppose company policy. The professionalism and problem-solving approach I previously experienced from the Portland office was night and day compared to my experience with the Bangor office.

    Vive Collision - bodyshops - Updated August 2026

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