The owner overcharged me by about 60%, even though we were very clear on price. When I disputed…read morethe bill, he stole items out of my car and threatened me with violence. "I know where you live and I know people who take care of this type of thing". To top it off, they broke one of my car's sensors. The owner is a lunatic.

Called to get a remote starter installed. They took care of it, I even had to work that day and…read morethey made it easy for my mom to drop off the car, it was back in the yard before I got home from work. Will definitely use them in the future.

I do enjoy taking my families vehicles to be repaired or maintenance here. The owner/manager is…read morehelpful and runs a tight ship. They are ALWAYS busy so that should tell you something! My Step-Dad always took all his vehicles here and so does my husband's employer. We usually get a nice discount because of this. Their receipts are itemized and that is great so I can keep good records. Prices are very fair and they accept ACIMA CREDIT if you need to pay over time!! Bonus!!

Good honest repair shop. Diagnose and fix it. No upsell. I have had a few repairs done here always…read moreat a decent price.

I went to the wheel house looking for parts for my Subaru and they had everything I needed for a…read moregreat price! Would recommend!!!!

We had to call AAA due to a car that wouldnt start, and our technician from Union Street was so…read morekind, friendly, and the service was exceptionally kind. Highly recommended!

I felt unsafe and targeted by the main guy (ginger) in the office. If I could give a 0 I would…read more The owner (or manager) is insanely rude. He screamed at me (19 year old girl, college student) due to me being quoted $250 MAX for the pick up of the vehicle by his employee when I questioned why the price was $585. I then get yelled at being called a liar, and also got yelled at for "calling his employee a liar." My 20yr old female friend was also screamed at to the point she was crying in the office. He decides to even it out with $350, after claiming it was impounded, yelling at me, calling me a liar, and "making his time wasted.". The other employees in the office were amazing, helpful, and explained the situation while their boss was screaming at a teenager. Afterwards we had left the office to go retrieve the car. While switching vehicles we see said man, owner, manager person, leave the office and start walking towards us which is across the street. At this point we're are scared and trying to leave as soon as possible because we felt unsafe and scared of this man. He was almost at the car's window by the time she was able to drive out before he approach us.

My Honda Fit, 10 years old, was acting up and throwing vague code lights (engine malfunction)…read more Since Walker's was nearby I took a chance and called. A cancellation meant he could get me in that afternoon. I could not go over 25 mph and limped in. The problem was identified and fixed all that afternoon (bad spark and coil). With an older car, it is good to know I can get reliable and quick service.

Able to make an appointment and they kept to that time. Free inspection is a nice option. Was there…read morefor inspection and oil change. Nothing listed as to oil change price but ended up being 70. This is more than double nearby options. Asked for a service breakdown with a cost like that. Service counter stated they don't give that for oil changes and the only receipt you get is the nondescript one that comes from the credit card machine. Have other work to do but can't consider them with pricing and business practice like that.

These guys are amazing. I came in for an inspection and they took care of me quickly and politely…read more Also randomly had a replacement for my missing spare tire. I have a wrangler- these are Jeep guys, if you have a Jeep I wouldn't take it anywhere else in the greater Bangor area!!!

A tire blew on our airstream an hour away from our destination. Bouchard was unable to help bc they…read moredidn't have the tire we needed, but they pointed us to where we could park safely for the night. Wayne then contacted us the next morning to check on us. We'd picked up a new tire by then, and he stopped by to see if we needed anything and to check out our other tires for us. He wouldn't accept any money. My husband and I haven't experienced customer service and care like that ... perhaps ever. Highly recommend this business to anyone in the area!

I have had tons of auto work done hear from working on a my explorer to Silverado I highly…read morerecommend them

I needed all four tires for my truck. Swett's got me in within a few days with a good quote and…read morethe service was excellent, including the receptionist! They even gave me a ride to a nearby restaurant so I could get some lunch!

Traveling on I95 in a rain storm when all of a sudden we heard an awful thumping and flapping…read moresound. We pulled off onto Hogan Rd and into Swetts Tire and Auto Repair. They were booked solid, but still got me into a bay to have a look. The technician found a splash shield had come loose and fixed it in 15 minutes. We couldn't be happier with Swetts. Thank you so much!