This place is a joke. Brought my car in for an oil leak and they didn't fix the leak (but told me…read morethey did) and didn't put oil I'm my car. Now I have a blown engine and of course they won't return my calls!!!!!

Update to what this clown did so I have the receipt for the fuel pump this guy did took him 3 times…read moreand guess what it still pisses gas do not let him touch your vehicle he will mess it all up figured I'd come and leave my review well I have owned my truck for 6 years always have had 4 wheel drive after I had Scott touch my truck I am not sure if it was anything when he took the drive shaft out or when he did the wiring harness but I no longer have 4wheel drive it worked for all the years ive owned it till Scott touched it also on top of that he broke my mirror to my truck when he tried to back it into his garage. So now when the wind hits it it doesn't stay in place and you can see the paint on my mirror where he hit it. He denied it instead of being decent and coming good for his mistake. My manager was with me when i dropped my truck off and she knows as well it wasn't like that before. He was supposed to do the rear break line still leaks after hours of working on a very simple break line job. well he loves zip ties that's for sure he will zip tie your whole vehicle if he could. Prior to him opening this garage he also used to work for ramsdells in hartland which at that time him and the owners son of that garage tried to do a fuel pump and broke the air flow off the gastank and decided to glue it back on what Scott and that other guy did cost me thousands too fix. I have been leaving reviews about this guy for well over a year now on Google reviews and Facebook......... quality automotive in brewer is actually a good shop have not had any issues with them...

From the owner: Come see us at 38 stage rd etna Maine for all your automotive repairs and services. From tires to…read moretiming chains, from after collision repairs to detailing, tint and audio we got you covered. We cover a large variety of makes and models . We give huge parts discounts giving our commercial pieces rather then marking up the list prices you won't find another shop that bills the way we do let us save you thousands. And our reviews are all genuine no bought advertisement here just good people who were down on their luck and happened to call on us

These guys saved me! I had an issue on the highway with 4 hours to go. Disaster loomed. Joe welded…read morea difficult to find part. AMAZING. INCREDIBLE. HEROES. More amazing? I was clearly desperate and would have paid more than the regular hourly rate. Guess what? I was only charged for 1/2 hour labor!!! If I could give these guys 100 stars, I would give them 500. If you live in the area, you can be sure you have an honest mechanic town. If they did not add on anything to a stranded traveler, any local customer can take the word of Bug and Joe's as gospel.

Had front control arms replaced with new brakes and an alignment. Promptly done and ready ahead of…read moretime.

Our rig ran out of diesel fuel on a Sunday, and not only did Rob tow us to a safe place, but he…read moreeffected a topnotch roadside repair to get us motoring down the highway once again. I can't say enough about his knowledge, skills and professionalism. Highly recommend!!

Absolutely terrible customer service. My family has gone here for years but will never come again…read more My brother flipped his car and they cared more about the money then even once asking if the kid with the bloody face was okay. How do you not even have the decency to ask the well being of someone whose car is flattened before demanding money in a rude and disrespectful way? Paying for the tow was not a problem we were worried about but to run a business where rudely demanding money came before a simple "Are you okay" is disgusting

One hour labor to diagnose and then tighten a bolt that another shop had twice missed. Very happy…read morewith the service and competence, I'll be coming back.

Wish I could give zero stars. Waste of time and money. After charging me $115 for a simple…read morediagnosis of a failed A/C compressor, they proceeded to tell me that in order for the warranty to be valid on a new compressor, they would also have to replace the condenser and a bunch of other parts which were not broken, all for a total of over $1900. I never heard of such a requirement for a "warranty". I asked them for other choices, such as replacing the compressor only and forget the warranty, or install a second-hand compressor. I also asked if the $115 diagnostic charge would be applied as a credit on the final bill. I don't think that was well received. The attendant said she would have to ask the mechanic and get back to me. She never called me back. I guess they figured I was not going to be a pushover customer, so they decided to run with my $115. Meanwhile I got a dealer quote to replace the compressor with an EOM part and warranty for $1300. A mechanic friend of mine advised that I go with the dealer, since private shops often use overpriced after market parts anyway. I never found an auto repair shop that charges more than a dealer, but this is it. THESE PEOPLE ARE CROOKS.