I brought my car in for a new alternator. The owner knew I was taking the car to New York the next…read moreday. We stopped in Lewiston and the car started making a squealing noise which kept getting louder. We stopped at VIP and when they opened the hood the bolt holding the alternator was unscrewed. We waited 2 hours for them to fit the car in. When they examined it more closely it was clear that the threads on the alternator were stripped when they installed the alternator. Autoworks would have known this when they let us drive off in the car. The alternator was ruined and we had to wait another 3 hours and pay another $500 to get a new alternator. Autoworks failed to answer my text asking for a refund so I have paid for the alternator twice. Do NOT do business with this company. What they did was not only negligent but dangerous.

A complete caring garage in a small community. I have taken cars and trucks, boat trailers and…read morelawn mowers to Ron and his crew and have had nothing but great dealings. I appreciate a garage I can trust.

Only place I could get a replacement tire in the same day - also real nice people - nice peopleread more

Been coming here 3.5 years the entire time I've lived in Maine. I'm leaving soon, and this is one…read moreof the places I'll miss most. Great customer service, reasonable prices, good quality work. Glad I found this place while I lived here. Schedule in advance because they have a lot of customers!

Fair honest repair! Timely and very courteous customer…read moreservice Family run business that took care of our family away from home... our daughter is a college student and Dave and his team did a great job

Had them install a timing belt kit on my toyota 4 runner leaked coolant right away because nothing…read moreinstalling a new o ring then to make it worse after only 4k miles the belt broke I called talked to Dave and he said to get a new vehicle instead of standing behind there work I am very disappointed and being disabled vehicle less now.. thanks Dave

I can't say enough good things about Sullivan's in Brewer. I had been to Sullivan's in Falmouth…read moreand did not like them at all, so it was a nice change to get top notch service. They are fast, friendly and take time to go over everything with you at Brewer. They even took time weeks later to check the pressure and all when the car read that the pressure was wonky, free of charge and with a reassuring attitude--and this was from the youngest member of the team. It was a great experience all around and I have no qualms about recommending them.

We made our appointment online for 4 new tires, and while I was a little concerned about not…read morecontacting the store directly, the online event worked seamlessly. We were in and out in 3 hours, with a very nice waiting room. A courtesy van was available, but we moseyed across the street to Marden's, then had lunch next door and called it good. The service folk were friendly, professional and helpful with the online rebate forms.

Recently took vehicle to have inspected and car was severely damaged by lifting from pinch welds…read moreWhen the pinch welds on unibody cars become damaged or rusted, it's important to use alternative lift points to safely lift the vehicle without causing further damage. One common alternative is to use designated lift points or structural reinforcement points specified by the vehicle manufacturer. And when I confronted the mechanic about damage caused he said well if it's Rusty it's not his fault and when asked if he will fix was told he's not good at auto body so he can't promise it will look good very unprofessional bad service don't go here you will be ripped off or scammed out of your hard-earned money

**PLEASE READ** Hopefully you're reading this review before…read moreyou bring your car here to get service done. It took my employee 4 weeks to get his car back and it was in worse condition before it was brought in. Car was dead on the side of the road the same day even though they said it was road tested with a new inspection sticker. They had no problem overcharging for the work done and cussing us out over the phone when questioning. The owner would not give us her name and hung up the phone after calling me a bold face liar.

Had another vehicle failure Friday around 4 pm when most businesses begin shutting down for the…read moreweekend. I backed part way into a parking slot when the transmission linkage broke. I called VIP Brewer and was told I could tow it there but the earliest it would be looked at would be Monday by one of the specialists. Our favorite specialist 'Wes the Wizard' would be off untiI Tuesday. I rode with the tow to VIP and waited for a ride home. Saturday morning Paul at VIP called to say that Wes was working and repaired the transmission linkage even better than the dealership could've done! No surprises there! What an incredible Wizard and support team! Thanks VIP of Brewer,Maine!

Logan was very attentive, kind, and helpful. His service was quick and effective. Thank you so much!read more

I loved the father-son duo at Little Jay's. I don't know if it's true whether they shut down…read morepermanently, but I loved bringing my car in to these gentlemen because that is exactly what they are; they always went above and beyond to make sure my car was safe, especially since I have children. To top it off, the prices were always more than fair.

From the owner: A father and son team that can fix your vehicle and maintain and install Fisher Snowplows. There…read moreare also used tires available through Little John's Tires.

Always gets us in a timely manor and is so nice! We never feel over charged and feel like we can…read morereally trust him. We will always go to Skips for our car needs

I am trying to get my car from skip's garage since yesterday…read more I arrived 5 min later than the closing time (5 pm) and he was already gone; his phone (207 827-4657) is also not reachable. Same thing for this morning. Does anyone know how to get a hold of Skip? or how to reach him through any other number? I really need my car. and I am stranded here!

Very nice and easy to work with. My car had many issues and they worked within a timely manner, at…read morean affordable price and overall great service.

These people are no good! Way too many cars in parking lot and overflowing into the street. A car…read moresticker inspection took 2 hours. DO NOT COME HERE!