I've been to VIP in Belfast several times, but my last visit, the service was beyond exceptional…read more Candy and Laithe went above and beyond to make sure they gave me the best customer service experience possible. I've been to a lot of auto service shops, and that was the best service I have ever received. That's exactly why I couldn't miss the opportunity to write this review to show my gratitude. Laithe was the man who worked on my car, and he exceeded my expectations. He made sure to SHOW me the problems with my car, along with explaining in great detail to me in a way I could actually understand. He did way more than what was expected of him, and I could tell that he really enjoys his job. Laithe pointed out things to me that the HONDA DEALERSHIP intentionally ignored during my last visit there. Thank you, immensely. Candy was the kindest person and an absolute sweetheart. I can't express enough with how helpful she was, even breaking things down for me and showing me through a picture of how certain things work on my car. She is a huge staple to this team and deserves so much credit for making VIP run smoothly at the front desk (and behind the scenes). It's not easy dealing with a lot of different people and personalities, but she did an outstanding job Thank you so much for all your hard work. This team at VIP is most definitely the best I've ever seen. I won't trust anyone else with my car!

I was stranded with a vehicle that one other local job could not fit in because he was absolutely…read morecertain I needed extensive work---likely alternator and more. I called VIP who had no openings for a week, but I was leaving the next day for another State. She told me to come in, after a couple of hours, they got me in and, lo and behold, I just needed a battery. They had every opportunity to tell this 70 year old woman that I needed the alternator and whatever else. But, they were honest, kind, courteous, reasonably priced. I cannot say enough good things about these folks.

These guys are always great. George at the front desk is a pleasure to work with, the work is…read morealways top notch, and the prices are fair. They're honest and you can feel it when you deal with them.

Excellent! Tried E.S.S. today, Im very pleased! Excellent work,very fair price and charming…read morepersonnel. They even have a small waiting lounge! Professional and friendly,I will be usig them as my garage from now on.

Consumers installed our furnace in 2000 after our old one gave up the ghost. In 2007, our pressure…read moretank sprung a leak and the water spray hit our furnace and got into the control panel and blew the motherboard. Of course this all happened in the middle of winter when we really NEEDED our furnace. Rube Goldberg would have been proud and we were in a jam. We called Consumers and they came out ASAP and were able to get us up and running again in no time. Very grateful for the fast and professional service.

Horrible service and attitude of people that handle your requests. They are apparently busy with a…read morelot of work so they do a favor to fit a customer in their tight schedule and do crappy work and customer has to live with it in-addition to paying the whole amount. Will be cancelling the monthly service here pretty soon.

Hands down the most reliable and best towing around. Totmans is always there when you need them and…read moreBrian is always pleasant to interact with

We were in a jam from out of state. The awning on our motorhome had been destroyed in accident...we…read morehad no tools .ect.. We called them and they asked what kind of tools I thought they might need lol so I told them,within fifteen minutes they were there got the job .. with a positive attitude. Even took the parts back to their Shop will hold till we're done with insurance. Greatful for them. Definitely worth a shout out to them

I couldn't be happier with the work Copeland's did on my 1987 GMC Sierra square body. They replaced…read morethe engine, and the quality of their workmanship was outstanding. It was obvious they take pride in doing the job right. They paid close attention to every detail, made sure everything was operating perfectly, and didn't return the truck until they were completely satisfied that it was right. It's hard to find a shop that genuinely cares about the quality of their work, but the team at Copeland's absolutely does. Their professionalism, attention to detail, and commitment to customer satisfaction really stood out. My truck runs great, and I have complete confidence in the work they performed. If you're looking for a garage that values quality and stands behind their work, I highly recommend Copeland's. Thank you for treating my truck as if it were your own!

Copeland's has always been good to me and my family. Very reliable repair. I have had vehicle…read moreinspections and suspension work done on my vehicles and they have done very well by me.

These guys saved me! I had an issue on the highway with 4 hours to go. Disaster loomed. Joe welded…read morea difficult to find part. AMAZING. INCREDIBLE. HEROES. More amazing? I was clearly desperate and would have paid more than the regular hourly rate. Guess what? I was only charged for 1/2 hour labor!!! If I could give these guys 100 stars, I would give them 500. If you live in the area, you can be sure you have an honest mechanic town. If they did not add on anything to a stranded traveler, any local customer can take the word of Bug and Joe's as gospel.

Had front control arms replaced with new brakes and an alignment. Promptly done and ready ahead of…read moretime.

I was about an hour away from home when an alert came on saying, "Transmission temperature near…read morelimit." Needless to say, I was a little nervous! They were so helpful, took my vehicle right in, checked everything out, and got me back on the road. I'm so thankful for their kindness and willingness to help, especially when I was so far from home. I would absolutely recommend them!

How this place is still in business is beyond everyone we know in the business…read more As a Master mechanic, If I didn't warn folks about this predatory shop I wouldn't be able to sleep at nite... shop around please...this place is notorious for ripping off customers..charging g three times the cost for parts or more and padding the bill in anyway they can. .. so many fake reviews and they still have only a 3 star rating. Don't be fooled by this place , I have had too many folks and other shops tell of the trickery and games this place will play to get more money out of the customer. They will smile at you while they overcharge you for anything they can. Shop around for a reputable place...in my opinion and many others in the community, this is a bad place to get your vehicle serviced at...period.

I contacted him on 9/8/24 and he got right back to me with what might be wrong and what he could do…read moreto fix it. He had all but one part on hand and would order that to be in in about a week. Two weeks later and I hadn't heard back from him so I texted for an update with no response. Again the following week I texted for an update and again no response. On 10/2/24 I again texted and said that I would give him until 5 pm today 10/4/24 to get back to me or I would be giving him an unfavorable review. I even called at 4:35pm and could only leave a voicemail. And still no response. Should you contact him good luck.

I was traveling and had issues with my Honda Odyssey at the end of a very long drive. Messaged Dan…read moreand he drove to my location. Explained everything that was going on, gave me options on repairs and pricing, and finished quickly! Very polite and cleaned up the entire area before leaving. The price? FANTASTIC. As I was an out of towner and desperate to have the repair to be able to drive all the way home, I was worried that this visit (especially a mobile visit) was going to cost a small fortune. His price was completely reasonable and a pleasant surprise! I drove over 10 hours home with NO ISSUES.

They arrived promptly, the technician was very pleasant. He got my pickup secured and we were on…read moreour way quickly. Got it unloaded fast, too.

l called for a tow from hartland to new hampshire at 3:30 sunday afternoon was told driver will…read morecall me right back it is monday morning still waiting.