I bought some snow tires and wheels through Tire Rack on line. They suggested I get them mounted…read moreon the car at VIP due to TPS sensors that have to be matched to the car. I had them delivered to the store already mounted and balanced and when they came in I made an appointment to get them put on. Today was the day at 5pm. My timing was good, I was the last one for the day it seemed so I was taken right in. Since this was a new Rav4 for me, I also had some OEM mud flaps and yellow bulbs for my for lights that I had bought off Amazon. I asked if they could be mounted at that time since the wheels would already be off. They said sure. They were quick and only charged me for a tire rotation for changing the tires and wheels, Thank you VIP you have made me very happy!

I was stranded with a vehicle that one other local job could not fit in because he was absolutely…read morecertain I needed extensive work---likely alternator and more. I called VIP who had no openings for a week, but I was leaving the next day for another State. She told me to come in, after a couple of hours, they got me in and, lo and behold, I just needed a battery. They had every opportunity to tell this 70 year old woman that I needed the alternator and whatever else. But, they were honest, kind, courteous, reasonably priced. I cannot say enough good things about these folks.

Everyone was very personable and professional. The new management is clutch. You could tell the…read moredifference in the teamwork.

I have no intention of ever going back there again for an oil change. The Management sucks. Went in…read morefor an oil change, pulled across the street to Dunkin opened hood to check things. My oil cap was off and my dipstick was out laying across the motor. Went to talk to manager and was told that I had done it, after I had shown pictures. Took my wife's car in and they left the seal washer off the drain plug only found that when I found a puddle of oil under her car. I'll drive an hour to get an oil change before I ever go there. Most if not all of the prior "reviews" on here are employees or prior employees.

These guys are always great. George at the front desk is a pleasure to work with, the work is…read morealways top notch, and the prices are fair. They're honest and you can feel it when you deal with them.

Excellent! Tried E.S.S. today, Im very pleased! Excellent work,very fair price and charming…read morepersonnel. They even have a small waiting lounge! Professional and friendly,I will be usig them as my garage from now on.

Consumers installed our furnace in 2000 after our old one gave up the ghost. In 2007, our pressure…read moretank sprung a leak and the water spray hit our furnace and got into the control panel and blew the motherboard. Of course this all happened in the middle of winter when we really NEEDED our furnace. Rube Goldberg would have been proud and we were in a jam. We called Consumers and they came out ASAP and were able to get us up and running again in no time. Very grateful for the fast and professional service.

Horrible service and attitude of people that handle your requests. They are apparently busy with a…read morelot of work so they do a favor to fit a customer in their tight schedule and do crappy work and customer has to live with it in-addition to paying the whole amount. Will be cancelling the monthly service here pretty soon.

Whenever we have a computer related issue with our vehicles we go to BJ's. Joel is the best…read morediagnostic shop in town. He recently gave us advice on our Ford Escape and saved us from having to hire it out. He goes above and beyond to help even if it means he won't get the work. He has made loyal customers of us!

For nearly three years I've been taking our 2007 Corolla and 2011 Outback to BJ's for all their…read moreservice/repair needs. I did this after shopping around in the Belfast area with mixed results. Based on their professionalism, concern for their customers and reasonable charges I would not dream of changing. Recently I had a serious brake issue arise while I was traveling, and they were able to give me excellent guidance by phone on getting home safely, and then were able to quickly diagnose and economically repair the problem. Admittedly, their office/waiting area is unprepossessing, to say the least, but what a small price to pay for exceptional diagnostic skills and service.

honest quote, great service and a factory rebate. would highly recommend! Expedited my tire changed…read morewhile I was in the area with family visiting. Casey helped get me back on the road in under an hour

I was a walk-in for a tire repair and they got me right in. Comfortable waiting room while the work…read morewas being done, and friendly knowledgeable staff.

These guys saved me! I had an issue on the highway with 4 hours to go. Disaster loomed. Joe welded…read morea difficult to find part. AMAZING. INCREDIBLE. HEROES. More amazing? I was clearly desperate and would have paid more than the regular hourly rate. Guess what? I was only charged for 1/2 hour labor!!! If I could give these guys 100 stars, I would give them 500. If you live in the area, you can be sure you have an honest mechanic town. If they did not add on anything to a stranded traveler, any local customer can take the word of Bug and Joe's as gospel.

Had front control arms replaced with new brakes and an alignment. Promptly done and ready ahead of…read moretime.

We were in a jam from out of state. The awning on our motorhome had been destroyed in accident...we…read morehad no tools .ect.. We called them and they asked what kind of tools I thought they might need lol so I told them,within fifteen minutes they were there got the job .. with a positive attitude. Even took the parts back to their Shop will hold till we're done with insurance. Greatful for them. Definitely worth a shout out to them

Brian and his crew were great really helped me out! I was stranded with a dead alternator just…read morebefore 11pm an hour from home and they were on it! My truck and myself were delivered safe and sound by midnight! So thankful they answered the call! Cheers!

They arrived promptly, the technician was very pleasant. He got my pickup secured and we were on…read moreour way quickly. Got it unloaded fast, too.

l called for a tow from hartland to new hampshire at 3:30 sunday afternoon was told driver will…read morecall me right back it is monday morning still waiting.