I just had major work for my 2013 and I feel like I just got a new car!!! The skillfulness is one of a kind. These guys know what they are doing. read more

No matter if you are in need of regular maintenance or need a great detective. They are great at figuring out what the problem is with your car. It does not matter the make or model they will work it. Simply great garage to take your vehicle to. You will always be treated with respect and honesty. When you car is there they will give you an estimate of what work should be considered on your next appointments. This is great so when you go back you will be able to plan accordingly. When was the last time you fully trusted the shop that worked on your vehicle? A vehicle is a big investment and should be serviced correctly. The question should not be if I am going, but when am I going to Rawcliffes. read more

In the brief time I've been doing business with Rawcliffe's, they've displayed superb customer service, with a genuine commitment to customer satisfaction. The Rawcliffe's crew went out of their way to make sure I was happy with a recent transaction. I won't hesitate to bring my vehicles to them in the future, or to consider another used car purchase from them. My recent experiences with Rawcliffe's - including a used car purchase, service and detailing on another car, and service after the sale - has been exceptional. read more

In my nearly thirty years of working with Jeff and Rob, I have complete confidence in their opinion, competency and expertise. But, the most important factor in utilizing their services is their honesty. You will get an honest quote, personalized attention, follow through that will meet with your satisfaction and you'll look forward to returning for their service when you are next in need. They look for quality in the inventory they sell and offer you quality in the service they deliver. read more

Paid what estimate was and don't get taken for a ride so I will be back for more services.

I took my 2007 Toyota Prius to Rawcliffe's Sunoco for an inspection, and as small rust holes were appearing on the rocker panels I asked if that would be something they could repair. They offered a quote that was pretty much in line with a couple of auto body shops I had taken it to previously, but unlike the other shops they explained exactly what they would do and why it could be needed. I had them do the work, and when I picked up my car I was pleasantly surprised to find that my bill was half as much as the amount I had been quoted. It's a good feeling to find a garage where you are given an honest assessment regarding what a repair might end up costing in a worst case scenario, and then finding that the mechanic was honest enough to only charge for what was actually necessary. I will definitely return when other services are needed, and highly recommend Rawcliffe's Garage to others. read more

Rawcliffe's is very thorough and good at auto repair, but they also seem to look for "extra" things to fix. Prices can be a little high sometimes. read more

Great friendly service and always greeted with a smile and the number one thing is honesty. They tell you if something wrong or doesn't need to be fixed very fair and good people thank you. read more

Avoid at all cost. I hate to say they're crooks - but - $30 for a wiper blade and $20 to install is rather outrageous. Thumbs way down. read more

2nd time at rawcliffes.hampden...superb work replacing my headliner in my 300zx on first visit..AND great price...then today went in because i was sure(and dredding) that i needed clutch slave cyl. fixed..was a little nervous that it may be worse than that AND pricey..OMG fixed same day ..what they quoted me on the phone AND they were cheaper than the quotes from all 3 other places I called..AND got me in same day that i called.. Oh yeah AND they offered to take me home and pick me back up...such great people and great prices...recommend highly..and my car is an older model 1986..why did i even worry... read more

There's a lot of fishy business going down at Rawcliffe's. My biggest complaint first: charging an additional 10% added to the bill for "shop supplies" without putting it in the estimate, or telling customers with a sign or at least verbally agreeing to it. It's against the law. Sec. 2. 29-A MRSA §1802, sub-§2. I asked, and they said it's non-negotiable (even though they don't disclose it). Second, they charged me for camber adjustment on my alignment. That's impossible on Macpherson struts. When I asked, they had to call back after they figured that out, saying it was mis-written and they charged extra to loosen the adjusting bolts for my alignment (so they charge a $60 fee for an alignment and then add on a $30 fee for doing the alignment--more BS). Last, instead of replacing my balljoint they did the whole control arm (which was 3 years old) hiking the bill from a $50 part to $200. I wouldn't complain about that, but every bolt they put in (or re-used) for the balljoint and control arm keeps loosening and my car bangs now when I brake. My car also pulls severely now. I won't go back, but you shouldn't bother in the first place. Everyone I've spoken with says the same. I think the owner will find out too late that his thieves and liars are swindling him, too. read more