I can't say enough good things about Sullivan's in Brewer. I had been to Sullivan's in Falmouth…read moreand did not like them at all, so it was a nice change to get top notch service. They are fast, friendly and take time to go over everything with you at Brewer. They even took time weeks later to check the pressure and all when the car read that the pressure was wonky, free of charge and with a reassuring attitude--and this was from the youngest member of the team. It was a great experience all around and I have no qualms about recommending them.

We made our appointment online for 4 new tires, and while I was a little concerned about not…read morecontacting the store directly, the online event worked seamlessly. We were in and out in 3 hours, with a very nice waiting room. A courtesy van was available, but we moseyed across the street to Marden's, then had lunch next door and called it good. The service folk were friendly, professional and helpful with the online rebate forms.

Very friendly and accommodating people- trust them with my car and appreciate all they have done…read morefor me! Highly recommended!

Only place I could get a replacement tire in the same day - also real nice people - nice peopleread more

I've used Bangor tire three times now. Their pricing is excellent, the customer service is…read moreoutstanding, their wait lounge is clean and well stocked, and the quality of work is never less than superb. I can't recommend this company highly enough, and after 15 years of living here, I'm so pleased to have found them after having used virtually everyone else in the area Bangor tire really stands out from its competition. I trust them completely to keep my 2008 Ford in top working condition.

Called twice. Left messages with the receptionist both times looking for a set of 8 truck tires…read more They can't be bothered to call back.

I was told at my regular place of many years that they would meet any prices and would charge me…read moreonly for 3 tires. I researched hard and due to ratings went to VIP (had had a good experience years earlier) who met deal of my old place. I went back to my regular place and they said "well, that was just for certain tires." Additionally, my regular place gave me fluctuating prices on brakes. I went back to Paul at VIP and told him what happened. he offered a fantastic deal. As to my brakes, I will also get them done there for their competitiv prices (that beat my former place). it's here on out VIP for me. They gave a VERY thorough report on shape of tires. My other place always kept me and others waiting for very long times. Here? you sit and can see that your car has been brought right in and if you're interested you can watch them work. ai told me that work in places like this is better than at dealers, I can't remember the reasoning and parts are just as good. I am sorry that I don't remember names of the other service and sales people because they are REALLY a great team. I am sorry; they were very helpful. As to my new tires, I am quite excited feeling prepared winter. Their work? I thought I was driving on a cloud when leaving today. . they have a selection of whatever tires you want. I also found out that for brake work they use a brand and ceramic pads which are superb. My new mechanics! I'll try to get back with names. In the meantime, thank you, my main man, Paul!! Excellent place of business.

Had another vehicle failure Friday around 4 pm when most businesses begin shutting down for the…read moreweekend. I backed part way into a parking slot when the transmission linkage broke. I called VIP Brewer and was told I could tow it there but the earliest it would be looked at would be Monday by one of the specialists. Our favorite specialist 'Wes the Wizard' would be off untiI Tuesday. I rode with the tow to VIP and waited for a ride home. Saturday morning Paul at VIP called to say that Wes was working and repaired the transmission linkage even better than the dealership could've done! No surprises there! What an incredible Wizard and support team! Thanks VIP of Brewer,Maine!

Don't bother making an appointment online. They don't honor them. Left us in a bind when on a tight…read moreschedule. However, a call to the Brewer location got us back on track. Let me make this clear: 100% happy with the staff and final end result. Corporate needs to support these guys better. An online appointment request that does nothing? Also, these are MAINE locations and you make your staff change the tires OUTSIDE? What is wrong with you? Winter lasts 9 months here.

Best prices and customer service is top tier. I went for a tire puncture and they took great care…read moreof me.

I picked up a nail in my tire, and even though they had a full schedule, they managed to squeeze me…read morein. They took care of it promptly and, best of all, didn't try to upsell me on anything I didn't need. That was greatly appreciated! The staff was super friendly and helpful. I will definitely be back and highly recommend them!

Great service - Adam outlined the problems and gave the timeline of when it would be finished…read more Picked it up at end of day as promised.

Awesome staff! polite, professional. I booked in, the tires were brought in without advance…read morepayment! No mistakes. Everything was on schedule. Great pricing. Highly recommended!

I've used Tire Warehouse in Brewer for many years. From the first time they saved me money on snow…read moretires, and the time they corrected another dealership's mistakes, and the alignment yesterday, they have been courteous, hard working and professional. Other tire shops have "bait & switched" by having tires listed on their website that they do not stock. Another local place that pushes repair services when all you needed is tires. I recommend TW over any others in the area.

Fun fact: We just checked our bank accounts and over the last three years we have literally spent…read more$20,000 at VIP. For real. You can read my previous review to see everything I like about VIP: Their parts and labor guarantee, their knowledgable mechanics, how their people worked late to get our car out of the shop in time for the weekend. When I came out as trans, they handled it completely differently than I might have expected at pretty much any other garage in Maine. Thanks, Katelyn! I'm knocking off a star because, while all the staff here are really great, there's not enough of them. It's taking them far longer than they used to to get jobs done because no matter how talented they are, there's not enough people on board. They lost a few people about three months back and they still haven't been able to replace them, and the parking lot is literally full of cars that they haven't been able to get to yet. I feel for them because I know that can't be easy. VIP (central) needs to either be more realistic about what they need to do to attract good technicians (I'm guessing pay and benefits), or be more realistic about the services they can offer with a skeleton crew, which may just mean becoming VIP Tires.

Typical auto shop scumbags. Take your money elsewhere, VIP is trash…read more They'll charge you for work they didn't do, then deny it when they get called out for it. Total scam.