I have used Alert since 2006 and they have been much more reliable than ADT and AT&T which I…read morepreviously used in different homes. Quick response, rare false alarms, reasonable pricing. This review is also about their tech support which we had to call for a lot in the past year: first to upgrade our system as we put it in 18 years ago; and then because we remodeled our basement so they had to come out a few times to deal with construction dust setting things off, moving motion detectors when walls were moved, adding new window contacts etc. Two of their service techs specifically are amazing: Gus and Mara. I feel extremely lucky when they send either of them out. Especially Mara. She stands out as being the most competent service tech - of *any company* I have ever dealt with. She assesses the situation, makes recommendations for better solutions, advocates for the customer if needed, and then executes the solution flawlessly, efficiently, quickly. Again shout out to Gus who is A+ but I have to give Mara an A++!

30 year of coustore Of Alert alarm . I don't know why i still a customer they charge me for…read moreservice couple months of service and I never set the system up and running yet. I explained the system was not installed yet ! Originally the service guy ( Joe ) stated no problem i will not start billing until they set up lies more lie . the DIY system are junk ( crap )but so far they back up the shitty product . They want money and they Absolute horrible customer service .

Friendly, accommodating, totally reasonable and informative…read more Great availability the one time I booked. Reliable and prompt. Recommended!

I've been using HasProz since 2017 for all my low-voltage needs- TV and soundbar installations,…read moresecurity cameras, and other home tech setups. They've always been punctual, professional, and extremely knowledgeable. The team is friendly, easy to work with, and consistently delivers high-quality work at fair prices. I trust them completely and continue to call them for any new project. They're always my top recommendation to family and friends.

I was debating between 3 and 4 stars as an update. On the…read moreone hand, after some effort the issue was resolved with some back and forth about the amount to pay, first it was full amount, then half and then waived. The boss had subsequently called me and perhaps got told a different story (I have all the e-mails to back up my side) to complain about my initial review. Credit for taking the time to reach out and I do understand mistakes happen and to be perfect they need to own it from the outset. Definitely room for improvement on the customer experience/issue resolution side.

The worst product and customer service don't buy this product. It took 10 day to get a stupid piece…read moreof plastic the are indifferent and uncaring.

Abe and his team were fantastic - from initial contact, to excellent communication prior to the…read morestart of the job, all the way through to post-implementation support. From the start when I reached out about having Omnia implement my home networking and security needs - they were quick to respond, very thorough in their explanation on what services they could perform, and extremely reasonable pricing for the quality of the work. It was clear that they care about building relationships through excellent customer service and fair pricing - unlike other companies that may be looking to turn a fast buck. Their knowledge and passion for all things networking, audio, visual, and home automation is clear - these are folks that clearly know their stuff. Regardless if your job is on the smaller end, or for large scale implementation - I would not hesitate to contact Omnia Integration. They have certainly created a customer for life and I will be looking to them again soon for my A/V upgrade needs.

Wanted in wall subs installed. They offered superior service service for every step of the…read moreprocess. From the first communication via email to the final install I have been very satisfied. Their pricing is extremely fair and worked with my schedule to get the install completed. Would definitely recommend.

Great company to work with. Worked with them on a whole house renovation including audio, video &…read moresecurity. Efficient and seamless installation. What makes them exceptional is they don't disappear after the installation. Mambo and his team are available to troubleshoot (hasn't been an issue very often) at night and on weekends. Highly recommended.

My wife and I recently purchased a single-family home which was a significant graduation from…read moreowning a condo that brought about a number of new responsibilities and complexities. Additionally, this home was a new construction that brought added variables in the form of options to implement and customize. The logistics of buying are always taxing which is to say nothing of moving and initial setup. It was this "initial setup" where Auggie and his team's expertise shined to quickly bring our new home from an ominous "TODO list" to a place that we felt both comfortable and safe. Auggie started by first walking through the home with me and demonstrating his encyclopedic knowledge of all things pertaining to connectivity, audio & visual hardware, as well as monitoring & security. He not only used his knowledge to enumerate the options available to us but really demonstrated a commitment/empathy to our needs which were prioritizing safety, connectivity and then conservatively scaling into A/V options (having just dropped a lot of cash on a down payment). There was no upselling. He built us a min-viable plan while providing cost-tiered options thereafter (for us to both get a sense of trade-offs but also for us to have a sense of what to consider long-term). It felt selfish on my part in that I did not have to do deep research on these different subjects but rather I could pose my "stupid" and numerous questions to Auggie to be met with a quick reply that capably addressed my knowledge gap. He made it easy for us to decide to work with him. Once we aligned on scope, execution came next. On this side of things, there existed the same, relentless commitment to customer satisfaction. Despite having many concurrent projects at the time (also a good signal), they worked hard to set us up quickly after moving into our new home. The installation staff was prompt, diligent and professional in setting up our home but also very affable and patient with respect to walking me through how to understand and utilize our system. We are very happy in our new home thanks to Auggie and his team. There's more work to be done in the future and, based on our full experience, we will certainly call upon Auggie when that time comes

Hired Twizted Home Entertainment through Thumbtack. I thought the team was generally good to work…read morewith while the install was happening, albeit a few issues here and there. However, later found out that there was substantial damage done to one of the speakers I had installed (MSRP $999/each). I reached out to the owner and was told there was no way their team could've caused that damage and to return my products to the vendor. Pictures show this is clearly not an issue from use, as the driver is pretty much shoved in on one side. Notwithstanding, some of the work was not performed as initially discussed (i.e. ethernet cables to cameras were run outside instead of through soffits/attics), and the team was quick to make holes in the ceilings and walls (which ended up being in the wrong places). Given how things have shaken out, I cannot recommend this company for any work. Let the work speak for itself in the photos and see the other reviews online regarding damage. The free work Ron mentioned is shown below with the one ethernet cable hanging from the side of the house. I paid in full afterwards, so if I had high expectations or demands that were "met," I think the highest expectation I had was for them not to damage the very thing they're installing. I actually have texts from Mo partway into the installation where he essentially told me to install things myself because he thought they were too valuable for him to install (which was part of the services I hired them for). Also beware of some of the other positive reviews, as one just popped up that of course mentions "no holes" for similar set up and the initials match one of the employees on Yelp (Mo N.), but on Google and Thumbtack it shows two different names altogether for the same review. Seems like they're padding the reviews and photos so you won't see the work they did at my home.... They're also now threatening me via text to stop updating my reviews for calling them out. There's been a handful of 5 star reviews in the last 24 hours after posting my review used some old photos from their Thumbtack and website (which they removed and replaced).

Twizted Home Entertainment exceeded all expectations. From start to finish, their team was…read moreincredibly thorough in helping us select the right sound equipment and integrating it seamlessly with our short throw projection TV and in-home sound system--which hadn't been working since we moved in. They didn't just stop at audio/video setup either. They connected all of our TVs, shades, and thermostats to a single, easy-to-use app on our phones, making our home smarter and more convenient than ever. Mo, in particular, was outstanding--knowledgeable, detail-oriented, and truly focused on customer service. Not only was the entire experience smooth and professional, but the cost was also significantly lower than other quotes we received. We'll definitely be using Twizted again in the future and highly recommend them to anyone looking for smart home or entertainment system services. A+ experience all around.

It wasn't until yesterday that my husband felt at home in our new condo. Why, you ask? His big ass…read moreplasma was finally installed...thanks to the Technology Connectors! Being the technotard that I am and not really caring much about TVs (as long as I have something to watch my Greys Anatomy on I'm happy) I let my hubby handle the mounting the TV on the wall details. My husband quickly discovered that Tech Connectors had deals with Costco (his home away from home) and started chatting with a sales associate, Michael, there. Michael gave him very good advice on installing the TV, as well as his new stereo system that may just cost more than my entire purse collection (and I spend a lot of $ on purses!). Michael also helped him figure out the best way to build shelves for the dvd player and tivo since we didn't have any need for an entertainment system on the wall. After a few weeks of emails over these very important matters 2 guys from tech connectors showed up and put together our brand new entertainment system! My husband was thrilled with the results (i haven't been able to move him from the couch ever since) and I have to admit the TV/stereo system looks very pretty mounted over the fire place. Who needs art work when you've got a kick ass entertainment system?

These guys did a heck of a job working with me and installing my plasma and Yamaha sound bar, as…read morewell as an HD TIVO and DVD player. I found these guys through the Web and they were on their game from the get go. Michael Hornickel was great, answered all my questions clearly and concisely and pushed back when I was probably suggesting the wrong things. They also allowed me to buy my own materials including HDMI cables. In the end, Tech did the following: 1.) Adjusted mount on fireplace 2.) Installed mount for Yamaha soundbar 3.) Installed TV and Soundbar 4.) Took off existing component mount 5.) Installed two new mounts 6.) Installed IR repeater which allowed components to be rotated around corner 7.) Installed in wall HDMI cabling Michael was great, and so were the 2 people that came to do the work (sorry I forgot their names) They called to let me know they were running a bit behind (but they arrived well within their time window) and came in, did a great job and cleaned up all the dust and packaging. I would really recommend these guys. They were great.

A great company for those of us who are either not literate in TV/Digital technology or simply do…read morenot have the time! I had Avidia handle the installation and set up of all the TVs in my new house; three large Sony TVs with sound bars and two Roku's. They handled all the details. They have an amazing service program. What they can't do remotely, they will do in person quickly. Just recently, service technician, Jaden, came to my house to update all the TVs and make sure that everything was up-to-date and working as it should. Aside from being courteous and professional, he explained everything ....and was in and out in less than an hour. It is expensive. But for me, well worth the cost. Highly recommend.

I wanted to update my review of Avidia from a couple of years ago. They reached out to me and…read morewanted to make things right. I contracted with them to update my security cameras with a Unifi system and they did an amazing job. They showed up with two people and completed the project efficiently and quickly. They were great to work with and I will use them again in the future. I'd have no hesitancy now recommending them to friends and family.