1. Sound Masonry

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Sound Masonry

5.0 (1 review)
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Masonry/concrete repair

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2 years ago

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Emerald City Chimney, Inc. - Before and after of a partial chimney rebuild down to the attic and back up.

Emerald City Chimney, Inc.

(53 reviews)

Holy smokes (pun intended). What a great company! I called because I had a chimney cap that was…read morewonky which I thought was initially installed with a lifetime warranty by Emerald City. Turns out they installed my other chimney, a mixup on my part as I have two fireplaces. Bruce came out and inspected, rightly so, he was confused because the one they installed was in great shape! But he didn't stop there, even though they didn't install the wonky one, he made his way to the other side of the house, on a pretty darn hot day where roofs can amplify that heat and realized that was the cap I was calling about. But rather than dismissing it because they hadn't done the original install, he righted it and didn't see it as having any serious problems. He went far above and beyond. What an act of unexpected kindness! Holy smokes (pun intended). What a great company! I called because I had a chimney cap that was wonky which I thought was initially installed with a lifetime warranty by Emerald City. Turns out they installed my other chimney, a mixup on my part as I have two fireplaces. Bruce came out and inspected, rightly so, he was confused because the one they installed was in great shape! But he didn't stop there, even though they didn't install the wonky one, he made his way to the other side of the house, on a pretty darn hot day where roofs can amplify that heat and realized that was the cap I was calling about. But rather than dismissing it because they hadn't done the original install, he righted it and didn't see it as having any serious problems. He went far above and beyond. What an act of unexpected kindness!

I contacted Emerald City because I thought my chimneys needed cleaning because I'd been in my home…read morefor decades and I don't think I'd ever had them cleaned! I told them this, but when they came out, Bruce and Scott, they could easily have told me that my chimneys were a disaster but instead they said that they were great and didn't require any service. I appreciate that kind of honesty and ethical operations when I deal with a company. There was a small crack inside one fireplace that they filled quickly and inexpensively. They were both professional, personable and, most importantly, sweet to my dog! My furnace chimney will need some repointing in the Spring and I wil definitely call Emerald to have that work done.

Cascade Chimney And Masonry - Before and after and keeping with same aesthetic as the newer concrete above

Cascade Chimney And Masonry

(26 reviews)

Fremont

We got off to a bit of bumpy start, but it all worked out. Taylor took photos, explained our…read moreoptions and we accepted the bid. The work turned out to be less than Taylor expected and so he lowered his price. The work turned out great and we now have two water-proof chimneys. We have an old zero clearance fireplace which Taylor thought was unfixable, but after putting a camera down the chimney and looking at the firebox he felt we could fix it by replacing the firebox panels. We will have him do that work as well. Taylor is very conscientious and great to work with I would not hesitate to hire him again.

We rent a duplex that has a wood-burning fireplace that we've used consistently for years, having…read morehad it cleaned once. We figured it was time to get it looked at, so we called Taylor at Cascade Chimney and Masonry. Had no trouble making an appointment and he came and looked at the chimney and fireplace and said, basically, "yep, everything's good. You don't need it cleaned." He was apparently (I wasn't there, this is hearsay) very nice and when asked how much we owed him for the service stop he said we didn't owe him anything. So, my recommendation is that you call this guy and have him service your chimney and you will know that if he's doing the work, you really need it. We did give him a bottle of soda that we'd been keeping for a special occasion, so maybe have a bottle of soda handy if your chimney turns out to be just fine.

Sound Masonry - masonry_concrete - Updated October 2026

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