I called ahead to set up an appointment with Levy, we had one of our AC units down. He did a late…read moreafternoon appointment on a Friday to help us out. He was very efficient and fast. We needed a new capacitor. We haven't had any issues. I am so glad we found Levy, we are traveling across the country and the weather is getting hotter as we go. Great guy and great service!

Levi responded quickly and setup an appointment for the next day, he arrived on-time, and went to…read morework diagnosing my issue with grease on wheel hub. He explained the issue and fix in simple terms, went and got parts and completed the work the same day. Broken leaf spring shackle and leaking wheel grease seal were both "must fix" issues he fixed with no surprise charges. I appreciated his mechanical knowledge and thorough inspection to fix all the damaged parts. Cost was reasonable based on Internet pricing for parts and RV repair shop rates.

We stopped by Traveltown on a whim. We saw a trailer we liked and Tom came out and discussed the…read moresuv pulling the trailer and what we wanted to have. Tom walked us through all the pros and cons and then let us look. We chose to buy one of the suggested trailers. Tom has been amazing enough to answer text message when we had questions (thank you Tom). I would feel safe going back to upgrade the trailer when we get a bigger suv.

My husband and I were first time RV buyers and visited MANY RV dealers. Although everyone of them…read morehad very nice sales persons, they were just that...."sales" persons. Johnny Hernandez at Traveltown Texas in Helotes never made us feel like we were obligated to purchase anything right there and then. He didn't ask us for contact information or annoyingly call us back everyday asking "you still interested?" but rather gave us his personal cell and told us to call him whenever we felt ready. What I appreciated most was he let us see EVERY RV we inquired about without hesitation. Other RV dealer salesmen would say something to the effect of "sure we can look at it but it's $5,000 or $10,000 more," which always rubbed my husband and I the wrong way since we never asked for the price. We ended up purchasing a R-Pod with Johnny because we loved the layout and because he didn't try to sugar coat anything and reel us in with the usual "buy now while we have a sales price". He was honest about the "true" discount and just very informative. It was like buying from an old friend. He gave us the pros and cons with everything. Being new RV owners we were fish out of water but he made us feel confident. When our running lights didn't work we came back to Traveltown and Johnny hooked us up immediately with his Service Mechanic - Nick. After a long number of tries we realized it was our actual truck's fuzes. Nick helped us all the way, which he didn't have to since it was not an issue with the RV/trailer itself but our vehicle. I know had we gone to a big box RV dealer we would have had to make an appointment and then turned away to figure it out on our own. Nick was extremely helpful. We love our RV and would tell anyone and everyone to purchase from Traveltown Texas in Helotes!

Great service & very knowledgeable. Plan on using for future services. Highly recommend!read more

He was able to get out to me quickly and diagnose the issues we were having. A squirrel had chewed…read moreseveral wires going to our injectors/coils. Bummer! But he came out the next week and got everything repaired. No more check engine light and sounds like it's running smooth again! Probably saved us a ton of time and money not going to the dealership!

Had my black tank cleaned and was surprised with what all came out. I always used my tank flush but…read moreI guess that thing does not work well. Also had my AC serviced as well. Prices were reasonable for the service I received and am satisfied with the work. Will use again for sure.

From the owner: Offering mobile RV service and repair, tank cleanings, pre sale or pre purchase consultations. read more

I'm not sure why there isn't a review from me here already. I vividly remember writing one…read more Anyway... I had a fight with a narrow bridge that was under construction a few years back. Unfortunately, my RV and I lost the fight. I had some pretty hefty damage down one whole side of the trailer, and the back wall was ripped loose With a about a 6 inch gap you could see into the bathroom through. Class A worked their magic and made that trailer look like new in what I thought was a pretty short time. I could not have been happier with their service. Last year, my slide wouldn't go back in. I labored to get it in manually and took it to be worked on at Class A. They've got it working like new. While it was in the shop, they also resealed my roof for me. While I was there, I asked about RV storage. Not only did they have it, they had it for 1/3 the price I was paying in San Antonio. Even with the added drive to Pipe Creek, I save time because I'm not dealing with the traffic getting to the Tally Road area. I recommend Class A for any service you need done on your RV. It is a very good company. The office staff is very friendly. Oh... I should mention how one of their technicians stayed on the phone with me for over an hour telling me how to get my slide back in manually so that I could tow it to the shop. He was awesome!

Very customer oriented service. We are from Colorado heading to Fredericksburg and our water pump…read morewent out. Our toilet also was needing a new Valve. They got us in right away but had to finish the work the next day so we were able to stay in the small rv park Adjacent to the shop in pipe creek. The shop is so clean and the waiting area is stocked with everything for your rv from replacement doors to back up cameras. This is a gem of a repair place because we all Know you're going to need a repair on that rv! Hope we Don't have to visit them again but if we need a repair in the hill country we know where to go!

These guys were an absolute life saver for us. We were trying to get home to Virginia when our 5th…read morewheel had problems. They were knowledgeable and got us fixed up and on our way. They woud follow up with us on everything, so we never felt like they had left us. Even gave us a call after we made it home to be sure we made the trip allright. GREAT CUSTOMER SERVICE!!!

Just wanted to say thank you to Good Time RV for coming out last minute and fixing a problem we…read morewere having with our travel trailer. He even gave us some tips on things that could be repaired to make a better travel experience on the road. Fantastic, customer service! Definitely use them again!

My wife and I are both very happy with our experience working with Mark Pena on purchasing our RV…read more He was very happy to help, and no matter how many times we changed our minds or wanted to see something again, he was not bothered. We feel good about the purchase and service we received. Now maybe we can review some campsites.

This is the best place to buy an RV. We went to 2 other dealerships prior to coming here and they…read morewere so unprofessional. Also hidden fees. Our experience here was so completely different. Everyone was so professional, no hidden fees, and all around just a good experience. I'm loving my new RV.

They are friendly and professional. They were slow to respond but seemed to make things right with…read morepricing. If you plan to take your vehicle understand they are good but high in demand. Be prepared to be without your vehicle for a minute. I knew this and I was prepared.

Mr. Mander told me my alignment would cost me $150. I was charged $250. His explanation: the…read moreoriginal quote did not include rear alignment. Mr. Mander said I probably didn't really need alignment, but he wanted me to buy 4 tires from him. Ironically, I got a coupon from a big Chevy dealership with alignment for all 4 wheels for only $100. Mr. Mander is the nicest man ever. Trust him, and he will take care of your wallet with a smile.

Family-owned and operated, professional, and reliable. Family RV is certified to the highest…read moreindustry standards and have taken great care of both maintenance and repairs for us. They accurately diagnose the problem and fix it right the first time. Highly recommend.

Family business, great guys to work with. Appreciated their honesty on not wanting to touch it to…read morekeep our extended warranty in effect.

I had noticed a small trickle of water in my AC/heater closet. I couldn't figure out where it was…read morecoming from. Soukup Roofing came out and discovered that high winds had blown off the cap on the gas vent pipe. They replaced that and all at an extremely reasonable price! Josh was very professional and courteous. I will definitely call on them for any future roof repairs or replacements. I will recommend them to all my neighbors!

While fixing my shed roof shingles I was able to see the top of my two story roof was missing a ton…read moreof shingles. USAA sent out an assessor and they said it was covered. They recommended Soukup Roofing and Juston Edwards came out and assessed it. Have a quote and the next week they went to work on it. Their team covered all of my stuff and worked quick. Replaced my window screens, gutters, shingles, underlayment, drip edges, and even cut new roof decking for damaged areas. They had the shingles all off in 2 hours, main roof installed new shingles in one day, and second day finished the gutters (machine shapes and cuts to size gutters on site for a long continuous piece) and tightened it all up. Left it cleaner than they found it. The team lead was awesome! Highly recommend them! Professional and effective!