Clean and fully stocked store with helpful associates and competitive prices. Management and staff…read moreare super knowledgeable and can teach you how to keep your pool perfectly balanced. My pool has been crystal clear for over a year, thanks to the awesome assistant manager! Highly recommend them.

From the owner: Leslie's is your trusted neighborhood pool store in Montgomery, Alabama and a go-to destination for…read moreall things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.

English Pools is THE BEST pool company in the Montgomery / Prattville area! We have had them do…read morework for us on multiple properties for us and could not be more impressed! Michele is GREAT to work with and their team is one of the best vendors in ALL trades that we work with in Montgomery and the surrounding areas!

English Pools -- The Jury is Out. Today is April 16, 2025. I…read morelive in Montgomery, Alabama. English Pools built my gunite pool in the spring and summer of fall of 2016. So I have had 8 summers of use in it. I've replaced the LED lights already and have called in 2023 to have these replaced again, and I have coping that is coming loose. I actually spoke to the owner who said he would come and replace them at my cost, which I understood on the lights, but not on the coping. I'm having issues with service now. Calls not returned, and text sent. Are you in the same place I am? Trying to get service on the product you purchased and thought they would be willing to stand behind their own work? Initially they did, but where is the long term customer service. Recently someone in the office told me, they were too busy building pools, that I should find another company to address my lights and coping issues. REALLY? Now, I understand there has been a tragedy in the family recently, and for that I am sorry. But this has been going on longer that the last couple of weeks or months, this has been since the Fall of 2023. I hope this company can respond and get back in touch and Sincerely, James

Had Sun Pools to come replace the pump motor on our pool. The cost was $550.00 to have the pump…read moremotor installed. What was installed was a sun-faded, scratched and muddy used motor, not new. I called and spoke to Tim and inquired why there was a used motor put on when we paid for a new motor his answer to me was it was a new motor that had been in the just been rolling around in the truck and was scratched up. I explained to him we had paid for a new motor and I was expecting new and this pump motor was not new, it was used. His answer to me after a minutes of conversation was to make note of the date and that if it fails within 1 year to let them know. New pumps have shinny paint and clear labels for identification. This pump is sun-faded, scratched and the information label is scratched up. There was even grayish mud on the motor, my pump, motor and filter housing is on a concrete base where there is no mud. We will take our business elsewhere. If you have them service your equipment and you are paying for new equipment, please check behind them and make sure your getting what you pay for.

From the owner: Pump and filter repair Liner replacements Concrete work Step replacement Remodeling Weekly and By…read moreweekly Pool Cleaning

Been trying to get Diving board centered for over 6 weeks. They are a great company but if they…read moremake sure they get their pay and that is the only time you see a manger or job manager you never hear from the salesman not even to see how things are going or to see if you have any questions. After last payment you have to get a manager involved to get things done and warranty still yet to be seen how long it will take.

From the owner: By appointment only. Montgomery swimming pool builder/contractor: new inground pools, spas, and…read moremajor remodels with choice of standard and custom shapes, sizes, designs, and decorative features. Exclusive, high-tech features automate care, save water and energy, and purify with virtually no chlorine. 50+ U.S. offices with a name trusted by tens of thousands of homeowners since 1954. Free 44-page brochure, in-home estimate & custom design presentation. 100% financing oac.

Matt is professional, knowledgeable and responsive. He has worked on my spa and pool and I happily…read morerecommend him.

From the owner: Lakeside Spa Service specializes in hot tub and spa repair. We handle repairs to maintenance and…read morecleaning. We are a family owned business with over 30 years of experience in the industry.

Was supposed to have a liner finished about a year ago, out of thousands and it's still not…read morecomplete.

Mays was supposed to have our brand-new pool liner installed by July 10, 2025. After many text…read moremessages and calls, he finally "finished" on August 2, 2025. The pool immediately began leaking. The entire pool emptied out. He sent someone to "fix" it but all they did was smear sealer all over the brand-new liner. It continues to leak, and Mays will not respond to phone calls (voicemail full) and will not respond to text messages. I will be suing him and proceeding to file claims against him with the State of AL attorneys general office. He has a F at the BBB, but continues to display that he is a member. The entire problem with my pool resulted from his lack of supervision and no interest in anything but the check he received. DO NOT WASTE YOUR MONEY WITH HIM. I have given him every opportunity to correct this. I WANT MY MONEY BACK NOW.

Pool service has stepped up and better customer service than before. We have an amazing pool tech…read morenow and we will continue to Mr. Pool as long as we have Si for a tech. He is professional and kind. Also, when we call Mr. Pool now, we can actually get a someone on the phone. They've stepped up their game. No complaints here.

We hired Mr. Pool to replace our pool liner, and unfortunately, the workmanship was very poor…read more During installation, there was an incident where a worker fell, leaving a noticeable imprint in the liner. Additionally, the cutouts for the jets and intake were made before the pool was filled, which resulted in significant wrinkling throughout the liner. Although the company returned to attempt to stretch the liner and remove the wrinkles, the issue was not resolved. The liner remains visibly wrinkled, and the areas where the initial cutouts were made continue to leak. After the pool was filled, we discovered ongoing leakage. The company came back and applied a white patch to the bottom of our blue liner, which is both highly noticeable and unprofessional in appearance. We were also charged for this repair, despite the issue stemming from the original installation. Unfortunately, the patch did not fix the leak. Additionally, many of the liner retaining inserts were left on a table instead of being properly installed, and several of the ones that were installed have since fallen out. Overall, we are very dissatisfied with the quality of work, lack of attention to detail, and unresolved issues following installation.

No one greeted my children and I when we came in. We walked around for about 30 mins and even past…read morethe desk and no one offered help, however, a guy did say hello from behind the desk. My children need bedroom furniture but I will not spend my money where we can't receive any customer service.

Negative: Horrible customer service. Not one sales representative came to talk to my husband and I…read morewhile we were in there for 30 minutes. Which was unfortunate because we were ready to purchase and waited for service in vain. Positive: They have affordable and decent furniture. More traditional styles.