Dalton offers great service. I have found none better. Believe me, I have tried. SOS POOL is an…read moreexcellent company. They installed the linning in my pool and continues to clean it. They really do great work.

Shane and his son installed a new liner for us. Liner was ordered and came in the next week. The…read moreinstall took a few hours one day and a few more hours the next day. I was surprised at how fast this was done. Shane is very knowledgeable about the pool industry and keeps up with the latest trends. He has decades of experience and gives very personal service for an excellent value. We are very pleased with every aspect of the deal. We are glad to have met Shane and his son, and it's great knowing we have a dependable pool expert. Thanks Shane!

English Pools is THE BEST pool company in the Montgomery / Prattville area! We have had them do…read morework for us on multiple properties for us and could not be more impressed! Michele is GREAT to work with and their team is one of the best vendors in ALL trades that we work with in Montgomery and the surrounding areas!

English Pools -- The Jury is Out. Today is April 16, 2025. I…read morelive in Montgomery, Alabama. English Pools built my gunite pool in the spring and summer of fall of 2016. So I have had 8 summers of use in it. I've replaced the LED lights already and have called in 2023 to have these replaced again, and I have coping that is coming loose. I actually spoke to the owner who said he would come and replace them at my cost, which I understood on the lights, but not on the coping. I'm having issues with service now. Calls not returned, and text sent. Are you in the same place I am? Trying to get service on the product you purchased and thought they would be willing to stand behind their own work? Initially they did, but where is the long term customer service. Recently someone in the office told me, they were too busy building pools, that I should find another company to address my lights and coping issues. REALLY? Now, I understand there has been a tragedy in the family recently, and for that I am sorry. But this has been going on longer that the last couple of weeks or months, this has been since the Fall of 2023. I hope this company can respond and get back in touch and Sincerely, James

Great family business in the Montgomery area. I have used them for about four years now from…read moreeverything from relining pool, replacing parts, and helping with pool maintenance. the folks at River Region are always very upfront and do not try to sell you on things you do not need. They rely almost purely from word of mouth but wanted to get my opinion online. Definitely recommend!

From the owner: Years of experience in top quality work! family owned and operated.read more

The Dothan location is beautiful! I take advantage of the complimentary water testing regularly…read moreand Chris and Brittany are always so helpful and kind. They have a great spa selection and Chris is extremely knowledgable. Tell him what you want, and when you want it, and he makes it happen! Customer service is everything to me and as long as the staff remains there I won't go anywhere else.

The absolute best place for Swimming Pools , BIG GREEN EGG DEALER , Polaris dealer , CALDERA SPA…read moreAND HOT TUB DEALER ! Incredible customer service friendly hometown location feeling , Complimentary water testing for hot tubs and Pools !

Pool service has stepped up and better customer service than before. We have an amazing pool tech…read morenow and we will continue to Mr. Pool as long as we have Si for a tech. He is professional and kind. Also, when we call Mr. Pool now, we can actually get a someone on the phone. They've stepped up their game. No complaints here.

We hired Mr. Pool to replace our pool liner, and unfortunately, the workmanship was very poor…read more During installation, there was an incident where a worker fell, leaving a noticeable imprint in the liner. Additionally, the cutouts for the jets and intake were made before the pool was filled, which resulted in significant wrinkling throughout the liner. Although the company returned to attempt to stretch the liner and remove the wrinkles, the issue was not resolved. The liner remains visibly wrinkled, and the areas where the initial cutouts were made continue to leak. After the pool was filled, we discovered ongoing leakage. The company came back and applied a white patch to the bottom of our blue liner, which is both highly noticeable and unprofessional in appearance. We were also charged for this repair, despite the issue stemming from the original installation. Unfortunately, the patch did not fix the leak. Additionally, many of the liner retaining inserts were left on a table instead of being properly installed, and several of the ones that were installed have since fallen out. Overall, we are very dissatisfied with the quality of work, lack of attention to detail, and unresolved issues following installation.

Was supposed to have a liner finished about a year ago, out of thousands and it's still not…read morecomplete.

Mays was supposed to have our brand-new pool liner installed by July 10, 2025. After many text…read moremessages and calls, he finally "finished" on August 2, 2025. The pool immediately began leaking. The entire pool emptied out. He sent someone to "fix" it but all they did was smear sealer all over the brand-new liner. It continues to leak, and Mays will not respond to phone calls (voicemail full) and will not respond to text messages. I will be suing him and proceeding to file claims against him with the State of AL attorneys general office. He has a F at the BBB, but continues to display that he is a member. The entire problem with my pool resulted from his lack of supervision and no interest in anything but the check he received. DO NOT WASTE YOUR MONEY WITH HIM. I have given him every opportunity to correct this. I WANT MY MONEY BACK NOW.

Worst company I have ever dealt with! While I was working out of town he took complete advantage of…read moremy wife knowing absolutely nothing about pools and sold her a new liner when all she wanted was the pool cleaned out. After they installed the liner they filled the pool up and left. 2 days later my pool is leaking and he refuses to come fix it. Left out gaskets and screws all over. Pretty sure it's the owners son. He's about as worthless as they come and the owner won't report to emails or calls.

From the owner: Sun Pool Company is a family owned and operated business that has been serving Montgomery, AL and…read moresurrounding areas since 1987. Owner, Tim Hughes, has over 30 years of experience in the in-ground swimming pool business. Sun Pool Company's knowledgeable staff also has many years of experience and can answer any questions you may have. Sun Pool Company strives for customer satisfaction and the highest quality of pool work around. When you choose Sun Pool Company, you will be treated with the utmost courtesy and have the satisfaction of knowing that you have a well built, vinyl liner swimming pool. So take the first step into turning your backyard into a place of total relaxation and fun filled days in the sun. Contact our office today and schedule an appointment for a free estimate.

I just cannot tell you more that you shouldn't deal with this company…read more They randomly show up and "let themselves in". I found a guy in my screened in pool area - didn't ring the doorbell, didn't alert us to say he'd arrived, nothing. During the job he talked so much and it took him hours longer than it should have - so you should leave him alone to work or he just wont do anything. Complained about how little he got paid and how hard up he was - just so unprofessional. Then on the return to do the next parts of the job they wouldn't tell us what time they were coming and would just randomly show up at 4pm to work on our pool, again without warning and without notifying us of their arrival, you will probably just find someone in your pool area disassembling your pump! The liner work is average, we have bits poking out at the edges, they didn't replace parts they agreed to replace and the owner is just incredibly unprofessional and should probably not run a business unless he gets someone to manage it for him.

Disrespectful Owner Nick, drops clients without warning and speaks to clients awfully. Do not use…read morethis company.

The service is wonderful. The prices are great. Jonathan Lily, a manager, is so professional and…read morehelpful.

The team at The Home Depot is top notch. One of the team members offered and drove an electric cart…read moreover to me. I've had that experience several times where they will extend a helping hand with a smile. I want to give special recognition to Trey, a service manger at The Home Depot. His service was an invaluable part of our experience during one of the Kids Workshops. His assistance and kindness allowed my toddler and I to complete the activity in the comfort of our own home. We also love to bring our puppy. The team usually has treats on hand. Just another reason why we love The Home Depot.