Great family business in the Montgomery area. I have used them for about four years now from…read moreeverything from relining pool, replacing parts, and helping with pool maintenance. the folks at River Region are always very upfront and do not try to sell you on things you do not need. They rely almost purely from word of mouth but wanted to get my opinion online. Definitely recommend!

Matt is professional, knowledgeable and responsive. He has worked on my spa and pool and I happily…read morerecommend him.

They did some work for me from June of 2025 to August of 2025. One of the projects they did was…read moreinstalling carpet on my stairs and in my kids play room. Both areas are poorly installed and has caused 2 accidents. I called Jay the owner left a voicemail and text him for him or for a different crew to come out and fix it and he has not contacted me back. The only amount that was not paid to him was the money for not painting the inside of the storage unit which he said he would come to do and never showed up. My son cut his elbow on staples that were sticking up on the stairway and there were loose staples through out the carpet upstairs as well that kept sticking us in our feet! I had a carpet expert to come in to verify both the carpet in the playroom and the stairway carpet is very loose and not installed properly. I paid 3,000.00 for this job to be done plus the cost of the carpet!

Top Tier Property was called upon and they delivered. I would definitely recommend them. The staff…read morewas knowledgeable during the consultation and understanding of just what we wanted. When it was time to complete the job everything that was discussed was delivered Top Tier. They were able to bring ideas to life.

After I ordered a hot tub online, I hired Scott and his team to meet the curbside delivery truck…read moreand safely transfer my new 900-pound spa into its final backyard location down a long sloping driveway. They set it up for me and removed the packaging materials. The team was prompt, professional, friendly, and very knowledgeable. They have been in the Lake Martin area just a few years but the 3 men had 70 years combined experience in the spa business. I'll be calling Scott's Spa Repair for any future maintenance or repair issues.

We received a number of different estimates for the home renovations we wanted to have done. Brook…read moreInvestment Properties (BIP) gave us the lowest estimate around and also ensured us that the quality of the work would be top notch because their work is based solely on referrals. We decided to go with them. They started the work on May 6 and included a contract which said the work would be completed by June 20. It wasn't anywhere close to being completed by that date. Honestly, I don't mind having to extend deadlines because life happens and things we can't control cause us to have to push deadlines back sometimes. The main problem I have with BIP is the fact that they simply do not communicate well. Actually the first week or two that they were on the job the communication was going really well. Mike and Josh both have great personalities and are very enjoyable to talk to and get to know. But after a couple of weeks on the job, the work started to slow down (they'd show up mid day and work for 2-3 hours and then leave for the day sometimes; other days they wouldn't show up at all) and the communication dropped off almost entirely. I had several conversations with them about this throughout the process and asked them to please communicate with me (text, call, anything!) to let me know when they planned to be there and what they were going to be working on that day. My wife and kids stay home while I work so it's important for me to know who's going to be there when. The job was finally "finished" on July 18 but even since then we've noticed several things they left undone or did incorrectly. One of the biggest issues I have (even more than the failure to communicate) is that they had to go in my attic to run wires for a couple of the rooms they were building. My attic is used for storage and I had spent a lot of time organizing it so things were easy to find. When Josh had to go up there, he assured me that anything they had to move would be put back the way they found it. However, everything in my attic is jumbled and moved around now and I'm going to have to re-organize it myself. Again, this wouldn't even be an issue if he had simply been honest and said "Listen, I'm going to have to move things around up there and you'll have to re-organize it yourself later." At least then I'd have been prepared for it. But don't tell me you're going to put things back the way you found it if you're not actually going to. I even found a half-empty soda bottle that had been left in my attic. Pros: -very personable guys, friendly and jovial. Josh even gave 2 of my daughters birthday gifts since their birthdays occurred during the time of the project -when they are actually there doing work, they are working hard -they are very knowledgeable about all different kinds of work (electrical, plumbing, framing, HVAC, etc) -they were very active in the design of the space, which other contractors we spoke with refused to do -flexible to change plans even after the work had initially begun -they were the least expensive option around Cons: -extremely poor communication -didn't seem to prioritize the project -sometimes would show up and just sit in their vehicle in the driveway for extended periods of time without working -project took a month longer than quoted -personal property in attic not respected -tools left lying around after completion -little things not complete (drain pipe left dissassembled, wall outlet put in upside down) Overall, if price is your main concern and you're ok with the project taking longer you might find Brook Investment Properties satisfactory.