My family and I just had a very specific issue resolved by SOS plumbing that I feel exemplifies their expertise and professionalism. The house would smell like septic after using the washing machine. That was the symptom and chief complaint. Initially we thought it was a clog, but it appears as though there are two cents on the rooftop right next to each other. One seems to be an HVAC inlet vent, and the other is septic gas vent out. They're right next to each other, and the septic was the shorter one of the two. It would appear that what was happening is when you run the laundry, the water agitates the septic air in the pipe, releasing septic gasses out of the vent. At the same time, the HVAC pulls the septic gas back in and cycles it through the home... Eww... Anyway, two plumbers from SOS came out, and added an extension on to the septic vent to put it above the HVAC, which should help with the smell. The bottom line here is that even when a problem is not readily apparent, the professionals at SOS have a sufficient background education and experience in what they do to accurately assess, diagnose, and fix a problem in a timely manner. I will be utilizing them again, and so should you. read more