Thank you, Brandon for a quick and accurate evaluation of the problem. I would also like to thank…read moreAmerican for having the parts needed on the truck to repair my unit.

Truck number 33 was a complete ass at an intersection. Would not scoot up to my vehicle to get in…read morethe lane because of an accident that was behind me and we all had to go around the accident. The truck with a tractor trailer in front of him even scooted up 4 ft so he could scoot up so two of us could get in the lane. Because of this I would not even consider your company which I guess you don't care probably don't care You're big enough whatever but. But what an ass, the car behind me and myself were just like we can't believe this guy he had 10 ft in front of him what an ass that's van number number 33 and they were taking pictures and I took pictures. Why would I want anyone like that in my house? Lack of consideration and safety for the two cars that were trying to get there because of an accident they did not call. What a jerk therefore that reflects on your company. This is just one person but the person behind me I'm sure it's going to do something with their pictures also.

I have never had to call a plumber before for my home. Last November the hose bib on the outside…read moreof my house started leaking and it needed a repair. I called my home repair policy company, and they sent Drain Tactics to fix it. Even though this wasn't covered by the policy, Luis and his crew did everything they could to fix the problem at a very reasonable price. They came back out to help me after the same hose bib split from the very unexpected 2026 cold weather and did a beautiful job. If ever I need plumbing assistance again I will only call Drain Tactics. Thank you so much, Luis. You are what the true spirit of customer service is all about!

Fast service, quality work, fairly priced. Could work on communicating with customer more. Overall…read moregreat job!

Doug repiped my entire house in about 6 hours. His crew were well trained and they all had…read moredifferent responsibilities in the project. They were very personable and explained the process to me. They answered all my questions and just did a wonderful job well done. Price was right and he even threw in a few parts at no charge. Would hire him again in a heartbeat. Thanks Doug and the crew.

Doug and his team of professionals worked diligently to complete my whole house repipe in about…read moreseven and a half hours. The entire process from initial call for a quote through installation was as first class a process as I've experienced since moving to Florida nine years ago. The crew worked like a well oiled machine. No rookies here, everyone stayed on task, there were no wasted motions, each guy answered my questions and they genuinely enjoy working as a team. You can see that it starts with the owner Doug who leads with an infectiously positive personality. I strongly recommend Doug Herrell Plumbing !

Jackson responded to my call. Great service! Checked all my electrical concerns and explained…read moreeverything to me. It was great to have a reliable, dedicated, informative technician help me out today. I know I will continue to use this company in the future.

This is the second time they have me waiting indefinitely for a tech to come out. Last time it was…read moreplumbing, this time it's AC. Was given a 8am time, it is now 10:40.

Once again, Robbie and another technician whose name I do not know, were able to quickly diagnose a…read moreminor sink issue that was causing major heartburn in my bathroom. The fix was quick, in and out in 15 minutes. It really is a good feeling to have a contractor you can rely on, and trust.

Called and estimate same day Scheduled work in less than 2…read moreweeks. One day and done. Real plumbers with years of experience and licensed Not the other guys

I called and a real person answered the phone, and I need help the next day early. They were here…read morewhen they said at 8 AM, they fixed what I needed and the price was within reason. Albert was very personable. I was very happy with the service and would use them again and recommend them.

This was my third time using this company and I will not call them again. We needed our shower…read morecartridge fixed, it is always difficult to remove so this was the second time we have had this company come out to fix it. They sent a guy out that does not know how to do it, he normally does sewer plumbing, but the guy who normally does it was out sick (Which I understand). But the guy who showed up didn't even know how to use the tool to remove the cartridge. Luckily my husband was home and showed him how the tool worked. After using the tool part of the cartridge was stuck, this happens every time and the next step is using a drill to get the rest out. My husband told him this, yet he continued to try other things and waste time. Finally he used the drill and got the rest out, he puts the new cartridge in and drops the pin in the wall. He then had to leave, get a new pin, and come back to put the pin in. Did his time exceed an hour, yes, but it was because he had no idea what he was doing. But I had to pay for him being here for over an hour, 1st hour $179, second hour $140, cartridge $80. This was way overpriced for what I needed done. The guy was nice, he just didn't know what he was doing, and I shouldn't have had to pay for his lack of knowledge when I scheduled someone to come out that does know what they are doing. I will never use them again.

We recently had our guest bathroom demolished and Chris and DR did the work. They were very…read moreefficient and did a great job with leaving everything clean. Very polite young men and we look forward to working them with the new installation. Thank you Dennis and Alice Roberts

DO NOT USE THIS BUSINESS!!!! We are writing to express our extreme dissatisfaction with the service…read morereceived. Urgent action is necessary to address the problems encountered. Specifically, we have experienced poor communication, poor work ethic, poor customer service, poor quality, and poor management. Is it possible that our racial background has played a role in this situation? We request that you take corrective measures to rectify the damage caused and provide the required documentation related to the mold damage in our home, which was caused by your actions.

Not sure why review reads I am in San Fran. I am in Merritt Island, FL…read more The duct work installer, Dial Duron, has been out to my house 4 times to install new duct work, replacing the 22-year-old duct work that they suggested I remove. Keep in mind, pictures are the work they did, not the 20 year old duct work to be fixed. Also, wet mastic is 2 weeks after applying. I should mention I turned my AC to 82 for a week in order to help mastic dry. Did not work. I was told keeping my air at 72 when I am at home is too cold. Never had an issue in my other Florida homes. -------------- Work done below. -1st time. replaced all of it. -2nd time to fix many mistakes they did installing new duct work. -3rd time to fix many mistakes that still were not fixed from 2nd visit. -4th time they pulled out all feeder duct work they installed the first time and tried to fix the 2nd & 3rd time. Installed new duct work and mixing boxes. Here we are again with similar issues that the last 4 times did not fix. - Cold air is leaking out of the duct work where it meets the boots on many feeds. - The mixing box is leaking air on one that I checked. I will check all of them soon. - Mastic is not drying because air is leaking out of boots. -Moisture is building up and will cause mold. I was told that I may have to install a dehumidifier in the attic to stop the moisture. If this was true, why on the same mixing box some of the duct work is dry and the one next to it is not. See videos and pictures attached. This is in many areas. Not just one. I also am including photos and videos of items they had to come out and fix the 2nd and 3rd time just so you get an idea of what I am so mad about. One video shows dripping water from newly installed duct work. This was dripping on what is my ceiling. Can you imagine what my ceiling would look like if I did not have them come out and fix the mistake they did. This particular problem was solved on 2nd visit. Another picture shows where they did not apply any mastic. I would not recommend them at all. Wrote this review a couple weeks ago. Update - Mastic still not dry. Air still leaking. Positive Punctuality Services Heating system installation, Install thermostat, HVAC duct & vent installation, Repair HVAC, Install AC

Got onto these guys through a cheap seasonal checkup offer at Costco. Did nothing re 'checkup'…read morebut test capacitors (which I do myself) but immediately went into a mold-scare pitch to offer me a system at $2k "but the good news is we've got everything on the truck!" No thanks.

Everything was done great Replaced shower faucet assembly…read more In bathroom Very timely and did not leave a mess Will definitely refer him Very knowledgeable and easy to understand

Easily scheduled.... Arrived on time and accomplished the plumbing task perfectly!!! (If I do it,…read moreit leaks!). Will ALWAYS call DAVE's Plumbing in the future! PS: used him twice ready!!