Jackson responded to my call. Great service! Checked all my electrical concerns and explained everything to me. It was great to have a reliable, dedicated, informative technician help me out today. I know I will continue to use this company in the future. read more

I WAS on their yearly electrical and HVAC maintenance plan.. Wow the electrician came out and said I needed 2 new electrical panels and surge protectors for right around 20,000 and HVAC maintenance division said there was a Freon gas leak and which they promptly gave me a price of 27,000$$$$ for a new HVAC. I always get 3-4 bids and also verified that my 2018 top of the line 17 seer Trane model wasn't LEAKING FREON at all!! #FRAUD Hey Brevard county homeowners be soo careful when dealing with this company. Remember MAC 5 (get 5 other Job bids) because this company has 5 ways to ROBBB You!!!! read more

Showed up same day. Excellent service, great guy. Would highly recommend. Very thorough.

Horrible price gouging! Small pine hole leak that I exposed for them. Easy job. They used plex clamps. 600$. Non emergency scheduled service. Weren't willing to make it right. 300$ max for this service. Parts are 20$. No recommended. read more

Mac 5 Services - Old pipe they cut out after I did all the drywall work to expose it. 2 mins labor. - A used copper pipe with corrosion and a flange, connected to a flexible joint, resting on a blue plastic surface. - Plumbing Near Me - Rockledge, Florida

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I can't even rate this company. Gave me an $1800 quote to replace a kitchen sink!!!! I got it installed elsewhere for $365. They should be ashamed of trying to take advantage of senior citizens. Stay away!!!! read more

Who'd thought a 3 yr old Villa had a significant main sewer line blockage that Mac 5 techs Austin & Cooper solved! Well done, Mac 5 Services! Respected their work so we purchased a whole house service plan. read more

Tried to sell me a replacement AC for $23K.... Then offered their "low end" option for $17k. Three days later I purchased an upgraded version of a unit that lasted me over 15 years. Price: $6.5k installed. Always shop around. read more

I was never able to speak with owner Steve M. despite three phone attempts after he posted this message. I did eventually speak with a manager who reviewed additional photos of the faulty work Mac 5 had done the year before. He admitted that one of the jobs was only halfway completed; on the other job, he offered to send his plumbers to fix this faulty expansion tank joint "at a discount." I told him that I had since fixed it with another contractor at my own cost, and never want Mac 5 to work in my house again. He did agree to refund half of the cost of the incomplete job, which has since arrived. I am thus half satisfied on one of the two jobs they did, though of course they should have done the complete job in the first place. In accepting that refund, Mac 5 requested that I "will not post or author any detrimental reviews, blogs, etc regarding the Mac 5 Services Company in any form, whether written or oral." Because they did not redress my grievance regarding the faulty repair listed here-- for which I was not willing to pay for further unnecessary work-- I maintain my right to this review. I am curious to what extent this company (or any other) can demand retraction of information and opinion in public forums. Some corporate forces may want to abolish First Amendment protections, but as far as I know, they remain in place. read more

Quick to respond! Got the job done right! They replaced a pressure water regulator and I now have great pressure back to the house. Their price was reasonable.. read more

Mac 5 Services - Water pressure after repair! - A water pressure gauge is mounted on a textured beige wall, connected to a pipe with a valve. Green plants and a blue hose are visible below. - Plumbing Near Me - Rockledge, Florida

Last month I had an emergency at my house and I had Mac five come out. They ended up charging me $500 to give me an estimate of seven to $11,000. I also had a generator which didn't come on later to find out that all he had to do was basically show me how to manually switch it over But they were more worried about charging me over $500 for an estimate and basically telling me what was wrong and how they could fix it. Please be careful if you have any issues with electrical make sure you do research before you have them come out. There are other companies and they have terrible reviews on yelp. read more

Replaced a regular tank water heater to tankless. They were fast in coming out and giving me an estimate. Price was above average, but was quality work and prompt service. Would definitely call them again in the future. read more

Very sloppy job. Cut holes in the ceiling they didn't know how to patch properly. Didn't put anything down on floors or furniture to catch the sawdust as they sawed through my ceiling. read more

We hired this company to put in an electrical outlet. They ended up making a hole in our shower tile and the opposite wall drywall. They won't even repair the damage they've done. This company is bad news. Avoid them..... read more

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Their electrical services were overpriced. Their price was almost double my 2nd highest estimate and 3 times higher than my lowest estimate. They also try to upsell unneeded services. read more

I just want everyone to know to ask the estimate before the job begins because we were charged $371 for drain cleaning. Wow a ridiculous amount of money in less than an hour for shower drain cleaning!! Mac 5 also on their site they do up front pricing, always providing the price before they begin, no surprises or hidden fees. They didn't give an upfront price with us. read more

They charged me a $180 diagnostic fee to tell me: Option 1: it costs $400 to replace 3 lights switches Option 2: it costs $900 to replace 3 light switches and rewire the junction box, without pulling any new circuits, just the wiring between switches. Option 3: it costs $1200 to do option 2, plus hang a ceiling fan. Beware! They will rip you off before they even start fixing anything. read more

This company has always delivered on high-quality professional service. Their service providers arrive exactly when they say they will and provide the most cost-effective way back to the most comfortable way! Please use this company if you're looking for heating cooling electrical, plumbing, etc. read more

Tech was a nice guy only thing I can say nice! They won't give pricing over the phone! Customer supplied RO system a small under the counter drinking water system I paid $200 for in Amazon, they want a ridiculous, hyway robbery of $630 to install! Beware! Bad business! read more

Contacted me 30-45 minutes before arrival via text then a phone call. Sent me the estimates very quickly after meeting us. Very knowledgeable and helpful with everything. read more

I have had this service for the last 2 years. They SUCK... I had my annual service done and everything was great as the tech told me. Fast forward 48 hours my system shut down. I called MAC 5 out because I did have a service plan. They told me I lost 3lbs of gas in that time frame, so they offered me a deal to add dye to see where the leak was and the additional 3lbs of gas that was there before the technician went to work. I said give it to me because obviously if you 3 lbs of gas that is a major problem. Fast forward to today...the persons is no longer employed with Mac 5 and they took my money on what they caused. Manager told me I would be reimbursed if they were not able to sublease their techs problem. They didn't and this is by and away a company I will never promote nor give another dime of my money. Brevard residents beware...not a local company. read more

Fast and easy with these guys. Always available. Good work and on time. Very pleasant technicians.

Professional and told me right upfront with the cost was gonna be. The technician called first and said he'd be 20 minutes out and that's exactly what he was and the job was completed in a timely manner for sure. read more

$780 to repair/replace a toilet shutoff valve plus 5 other shutoff valves in the house. A plumber was dispatched quickly to do the work. After I found one of the replacement valves leaking, they immediately returned to my house to fix the issue (at no extra cost of course). Great customer service. read more

Excellent technical knowledge, great sales skills and work ethics. I highly recommend him.

Company did not listen to what I wanted done. Company only wanted to push their products.

The electrician was very friendly and efficient. He installed everything and helped me adjust everything to my liking. I would use the service again. The 4 stars is because he left my attic door dirty and I asked him to clean it off and I think her forgot. read more

On October 21st they came to check my AC unit. I was informed I have a Freon leak. I opted to refill to see if the leak would seal with the leak seal UV dye. George informed me there really is no way to check diagnostic of an AC unit. If the Presher is low, it means there is a leak. He put in the sealer with dye, then filled the freon. The total bill $1072.55 $355.30 for the freon, $717.25 for the leak seal with UV dye. On the 22nd I found out the UV dye costs under $20.00. I called and spoke with Jason the manager. And asked him why they charged so much for the UV dye. He stated that is the going rate. And the bulk of the bill is always the freon. [ Yet the freon was half the price of the UV dye] And putting that in is very technical. It took 5-15 sec. After he hooked it up. I also asked him why it wasn't explained to me that a diagnostic can be done on AC's. He stated that there was a diagnostics run on my machine he had a picture of it in the report. He stated that a lot of the technicians don't explain to consumer because it is technical, and we wouldn't understand. So in their eyes they can charge whatever they want. [the government needs to look into this. Clearly, they are price gouging]. read more

Som of the most helpful and honest service providers I have ever worked with. They didn't over sell services not needed but made sure I was happy and knew of all options read more

I would not recommend this contractor/service provider. Looking to have a simple toilet swapped-out for a new one. Would not quote over the phone. Did get them to agree to wave the visit fee if I chose not to use them. Quited me $450 for what would be no more than 1/2 hour work. Not close to reasonable. Found another qualified contractor to do the work for $125. read more

Mr. Garcia was very respectful and friendly and was able to fix the problem without any problems.

Excellent service from Terrell and very forthcoming with information. He has very polite, knowlegable, and respectful as well as represented his company well. read more

Super impressed with Electrician, Patrick and his professionalism. I appreciated learning in detail about the challenges, along with solutions, to improve my home electrical system. Scott S read more

I was working with my crazy landlord so things were kind of difficult but these guys had the patience of Jobe. Walter was my plumber and he had X-ray vision knowing not only was the wax seal bad but the toilet flange was broken. The initial estimate was high to me. My landlord flipped out. So the manager worked with him. For me, I understand the rise in everything and I attribute it to sticker shock. That's why I do things myself but I rent this place. Walter did the repair correctly and left the bathroom cleaner than when he arrived. He also showed me the issues what was needed to remedy the situation. The first time we communicated I thought I got I bill not an estimate which caused some miscommunication and that caused some problems. From now on I'm not in the middle, I'll let my landlord call Mac5. I'm sure he will use them again. If he doesn't he's a bigger idiot than I thought. read more

I had my air condition maintenance service performed and it ended up being awful for me. Nothing was wrong with my air condition. The Technician advised of no issues or repairs required for my unit. Two hours after he left, my home started getting warm and warmer. I called Mac 5 Services with the complaint of no air in my home, but no call back provided. My home reached 85 degrees that night. It was horrible. The next day, another Technician arrived to fix the problem. According to him, my Air conditioner unit needed to be replaced. How could this be, there was nothing wrong with my air conditioner before Mac 5 Services arrived. He swore the voltage was over 600 outside and made me feel like it could explode. His manager arrived and confirmed I needed a new air conditioner. No other options were provided to fix the problem. They said the previous technician missed it. I have never felt so scammed in all my life. This is Day 2 of heat, and they could install the new unit tomorrow, that is the outside and inside air handler. Nothing could be fixed. The new unit was installed, when the City performed their inspection there was an issue with the air filter. Mac 5 Service came back to address this issue. The original air conditioning technician was surprised to come to my home, there was nothing wrong. He had not been contacted about his analysis, and he said I did not need an air conditioner at all. He said the heating element should have been checked. I have no trust in this company. Mac 5 Services needs to take responsibility for this costly misrepresentation. read more

they were on time and fixed the problem. I was not to happy with the cost. I will rate that with cost of current costs. They were somewhat clean but we had to have our cleaning services do the floor and toilet cleaned to remove stains. read more

Technician did not even look at or verified the needed repair but gave me a quote for $1400.00 and said he knows what it needs just 2-90 connectors. I suggested to look at the problem first he said its to early to get dirty. When declined the $1400.00. I was charged a diagnosis with a report of what's needed for the repair I needed. read more

Very very expensive... you ask for a quote to replace air ducts and they give you a $10,000 quote

didn't do has was support too. had to call another company out to fix problems. won't use again

Not very responsive. Did not complete the estimate due to lack of communication. The conversation ended when I asked for a more definitive date and time. read more