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    Cool Rays Air Conditioning and Heating

    5.0 (3 reviews)
    Open 7:00 am - 8:00 pm

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    Services - Cool Rays Air Conditioning and Heating

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    2 months ago

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    4 years ago

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    Climate Experts Air, Plumbing & Electric

    Climate Experts Air, Plumbing & Electric

    (41 reviews)

    I'm posting this review for my mother who doesn't know how to do this…read more She had received quotes from other companies and everything just felt wrong like the technicians would talk down to her or just say it's $9k take it or leave it. But not climate experts they explained the insulation work they would do, showed her the leaks she had and proposed a solution that not only reused what insulation she had but also added top quality additional insulation to bring her to what she needed. Fast friendly professional services

    Climate Control Experts are Pool Heater Service FRAUDS!! Here is our story:…read more 3/16 - Climate Experts technician #1 inspected malfunctioning pool heater, informed us the F5 code displayed on the panel indicated a bad sensor; however, Climate Experts does not service pool heaters. Customer Service called me and said they do, and they would send out a technician. 3/18 - technican #2 inspected the malfunctioning pool heater, informed us the F5 code displayed on the panel indicated bad condenser motor - COST $2,678.56 RESULT pool heater malfunctioned next day 3/23 - technician #2 inspected the malfunctioning pool heater, informed us the F5 code displayed on the panel indicated a bad sensor - COST $209 RESULT pool heater malfunctioned next day 4/30 - technician #3 inspected a malfunctioning pool heater, informed us the F5 code displayed on the panel indicated bad Thermal Expansion Valve - COST $2,744.10. That is ENOUGH! I asked to speak to the owner, Derek Cormier multiple times; however, Technicians #1 and #2, Drew, the Service Manager, and the Customer Service Manager all said, "Drew does not speak with customers". WTF?!?!? I am out of a lot of money, and my pool heater still doesn't work. We are senior citizens on a fixed income, and this is a lot of money. Climate Experts might be a great HVAC service company, but they are NOT a Pool Heater repair company. No one of the 3 Technicians even knew how to turn the pool on; my wife had to show them! Shame on them for trying to present themselves as such to a pair of senior citizens and for trying to milk them in the process.

    Air Care Systems - Heat pump or air conditioner is more than 10 years old. Consider replacing a HVAC unit that's old with a high-efficiency mode...

    Air Care Systems

    (6 reviews)

    Let me caveat this review with that I didn't get my new unit from Air Care BUT…read more.. The office and staff were EXTREMELY knowledgeable and thorough. They do everything through a permit. They use Daikin and Mitsubishi units which come with a 12 year parts AND LABOR warranty!!! I called one day and the next day they came out to give a free estimate for the units. The guys who came were very professional and kind.

    Less than two years ago, the owner from Air Care who sold us the system promised us that we would…read moreonly have to pay a yearly fee of $85 for a routine maintenance visit after the first year and no other charges (now apparently increased to $95.35). Now there are several other charges for warranty repairs (including diagnostic fees, parts shipping, and warranty paperwork processing). In our opinion this business is not honest and trustable. There is nothing in the 2 page extended warranty contract from the manufacturer about warranty processing or paperwork fees. Warranty parts and delivery of parts are free to the dealer from the distributor in Melbourne. There is nothing in the warranty about diagnostic charges. However a dealer is apparently free to impose any charges they like if the wish to gouge the customer. We paid $6833 for a 3 tone AC system with 12 year extended warranty parts and labor, Air care system must get a big commission for this price. One can only hope that the dealer who made a big profit selling the system would show some appreciation, and take care of the customer in the future.

    Cool Rays Air Conditioning and Heating - hvac - Updated May 2026

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