They don't even return your calls or online contact inquiries. I have the same problems over and over so I guess they do poor work when they do come. They installed the unit but I think they got it wholesale. read more

They have been servicing our A/C needs for a long time. Installed a REMI air cleaner a couple of years ago and our air stays clean and fresh all the time. Great service, excellent attitudes. Becky is the best at scheduling and making sure you are happy. They had one tech with a poor attitude - being from Boston was apparently his excuse. I called the office and he was removed from the job and a great replacement came right away. Customer for life read more

We had a new unit installed in May 2025. The unit doesn't cool off the house properly. After numerous phone calls, Kabran has come out twice and continue to tell me the unit is working the way it should. I received a message from my thermostat saying, there may be problem with the cooling system, the room temperature is increasing by 5.8F instead of decreasing. My electric bill has gone up tremendously, since this unit was installed. Chris came out to check the unit, but since it was pouring outside he wasn't able to check the outside unit. chris told me I'd get a phone call for him to come out again to check the outside unit. Last time they were supposed to call me back, they never did. I don't recommend using Kabran Air Conditioning & Heating, their customer service is terrible. Once the unit is installed and they get their money, they don't care about their customers. read more

Their technician came out on 8/11 to look at our ac unit that we had purchased from them in 2019. The ac was struggling the week prior but was no longer cooling the house at all. He said it was the TVX valve on Monday but the coils were frozen over, came back at the end of the day Tuesday and again diagnosed the same issue as the problem. He called into the office to get the warranty on the part which he told us Thursday (8/14) / Friday (8/15). We never received any update from them Thursday morning so we called to ask to see what was going on with the part. The woman answering the phone in the service dept was incredibly rude and acted like we were burdening her with having to look to see what was going on. They eventually told us they would call us back Thursday which they never did. Same thing again happened Friday. The same woman again was rude to us for asking. We ended up calling again at the end of the day Friday which the woman again was rude to us and told us it would Monday at the earliest. We ended up having to go with a different AC company that was half the price and didn't have to deal with any people working somewhere that they hate to be at. We also didn't have to wait to get our ac fixed where Kabran, who knows when they were going to actually show up with the part because they couldn't let us know what was going on. When their technician left on Tuesday our house was 87 degrees inside the house. They were aware that we were having to leave the house due to it being so hot. He told his office staff that too. At no point in the week of dealing with Kabran did we feel like they ever cared about our ac being out in 100 degree weather and we bought our ac from them. I can't imagine how bad they treat their other customers if this is how they treat returning customers. Make sure to call around, there's much better options out there. read more

They keep it really chill and are friendly folks , oh beck ya ! Recommend giving them a stop if you are in the area . read more

Had an issue with AC cycling on and off. Called Monday morning and by Monday afternoon the technician showed up. Diagnosed the problem (condensate line being partially plugged) and repaired for no cost as I am under their maintenance contract. Small cost for peace of mind and same day service. I had a friend in NJ have his Living Room ceiling collapse due to plugged drain line, he now has a new unit and a maintenance contract. Prompt, excellent service in my opinion. read more

Great place. They service out heating and air condition unit and there workers are friendly and knowledgeable.

If you want to know truth about this company call us 3212584147 we will be happy to fill you in. They LIE, their WORKMANSHIP SUCKS! They don't stand by their work. They sabotage your system then try to sell you maintenance plan. They are the biggest con artists we ever dealt with. Look at the 1 star reviews bcz they are real. The good ones they have are from begging to cover up the horrible truths. Look at how they answer their upset customers. That is who they are. read more

35 years doesn't make a successful business. Great customer service does. Kabran installed a new air handler in my home in 2017. A couple weeks later they had to return and redo it because it was installed incorrectly. No biggie. Fast forward to July 2020. The air handler fan failed and subsequently no AC. Within 24 hours a technician was sent and in less than 30 minutes had diagnosed the problem. That was on Monday morning. The part (under warranty) was not in stock, but was later told it was in Melbourne, 20 minutes down the road. 4 days later of 90+ temps in my home the part arrived. Doubt that would have been the case if I was the owner. $285.00 and 4 days later my warrantied Kabran air unit was repaired. Stay away from this company. Bigger is not always better, and in this case definitely not. read more

Kabran Air Conditioning & Heating - At least the truck has AC. - Heating & Air Conditioning/HVAC Near Me - Cocoa Beach, Florida

The tech had an attitude.....Chr________. Very smart and rude answers in response to my commonly asked questions. I am a member of the so called "Cool Club". I realize that it was a hurricane Nicole, however it took several calls to get to talk to a tech by phone. I purchased the ac unit through Kabran about 2 years ago. I will not renew my on-going contract. read more

Less than impressed with Kabran. They do show up when they say they will, which is more than you can say for many contractors, but the workmanship of their maintenance (ie SALES) person was less than stellar. I scheduled annual maintenance with Kabran for our Cocoa Beach condo. They had a bulleted checklist of all the tasks that would be completed, including going up on the roof and inspecting the unit for rust and overall integrity. The maintenance person came out and spent more time telling us why we needed a new A/C unit and that he could run down to his truck and work up a quote. He should've been focusing on the maintenance service that he was supposed to do. Two days later, the entire fan shroud had fallen into the unit because of rusted brackets. This left us without air conditioning in the middle of July. They promptly sent a repairman out but they needed to order parts which they said would take a day or so. We were leaving in two days and made it clear that our time was very limited. I kept having to call to find out the status of the parts. Ultimately they didn't arrive until after we left Florida. Three days in Florida without A/C in July - because their maintenance person was too busy trying to sell us a new unit and didn't do his job thoroughly enough. (And the young man on the phone found it necessary to scold me for using curse words with him.) After a lengthy discussion with my husband, the service manager reluctantly agreed to discount a portion of the maintenance service call. It seems like their focus is new sales and I'm sure that tactic works well with some of the older folks down here but we didn't see the need to discuss replacing a fully functioning A/C unit at this time. We just wanted the annual inspection and service done and it obviously wasn't. Maybe new equipment is their specialty but we won't be using them again for maintenance or service. Or when we need to buy a new unit. read more

Let me start off by saying this company saw an opportunity to take advantage of a elderly lady head of hoa for floral Delmar in cocoa beach. To put freon and a simple weld on a copper line they charged her 1000 dollars. Not being in the ac industry I had called 3 other local company's who told us they charged that knowing the HOA would just pay it and the price should of been between 3 and 500. Being right down the street took less then a hour and basically just added freon. The invoice they sent is a bunch of jumbled nonsense to make it seem like they used sooo much material. But basically just had two things that mattered simple weld and freon added. So be warned this company will take advantage when they can. Yes I have a copy of the invoice too for anyone who would like to see it. Horrible will be calling the bbb as well. read more

Disappointed! Poor quality installation! Unable to service brand new unit because installers cut corners. Did not know how to properly install our new AC unit to our manufactured home. No response from the company. The unit we purchased is fine, the installation is AMATURE! Called for support - no response. Be very careful if you use this company. They do "not" put out one extra ounce of effort to please the customer. Next step for us to file a complaint with FL Contractors Board. read more

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Thanks to all of the staff at Kabran Air. Saved me from a long hot weekend with no air. Somehow found a part not normally stocked. Came back after hours in the late evening and got my ac fixed. No additional charges Just great service. Thanks, Mike read more

We had a complete Carrier system installed today. They were prompt, very neat, explained the system with the WiFi thermostat and extremely professional. I highly recommend Kabran and their price was the best. Thank you for your excellent service. Don and Karen Harbor Isles read more

They were great! The customer service was outstanding and Rebecca had so much patience dealing with my phone issues. Dennis came out and he fixed the problem quickly and efficiently. I will definitely be using them again read more

I recently contacted Kabran AC to fix my AC System. The service staff told me that their rates at $85 per hour was slightly higher than others because they can take care of most issues within first hour. If they need additional hours, they will call to get authorization. My Ac was fixed on the same day, and no calls. A few weeks later, I received a bill from them. I was shocked to see the $105 charge turned into $391. When I questioned the bill they say they had to run some wires from roof to my unit but they couldn't tell me how long the tech was there. I asked why didn't you call me for authorization. So I mailed them $105 as the price we had agreed upon. A few days later, Kabran's service manager, Mary Ann, contacted me about my payment. I told them I wanted more clarification before I paid the balance off and Kabran's Service Manager, replied with "If you do not pay your balance we will come to your building and cut the wire from your AC". The next day, my AC stopped working. And somebody cut off the wire. We had filed vandalism report. read more

I'm a first time user of Kabran but I got really lucky today with my service man Dennis. I was without air for two days and the service team finally found the leak inside the wall With the weekend coming up I was afraid it would be four days in Florida in July without air, but to my surprise Dennis, the technician, offered to come back after his shift and seal the leak The office was ok with it & that evening everything was working like new. Dennis is truly a professional, caring man & I thank the company for hiring people like him. Dealing with Rachel and the other women in administration was also a pleasure. Bill Schmidt read more

BEWARE - unprofessional, inept service. I purchased (entire) unit brand new from KABRAN AIR, COCOA BEACH. To which was installed incorrectly (even esthetically SLOPPY); resulting in repeated condensation/water issues. I discovered MOLD throughout walls, ducts, and unit (incl health issues in my kids), they did come out and "fix" (no charge, clearly liable). Yet, EXACT issues resumed. I had multiple other companies access through time in between - and all informed me of the SAME - INSTALL ERROR, specifically with MANY gaps and unsealed. (Documented evidence time stamped from each company). I stuck with and "worked with" Kabran in continued effort for them to get it right. Ultimately they've chosen to disengage saying I "should have purchased a maintenance plan with them, so my "error" (accountability; documentation speaks louder than words - I've kept log of everything pictures/video/written). I'll add I find it odd that Kabran has been here numerous times with the same repeated issue I've been forced to contend, at no charge (that says everything/obvious) - and on departure each time - they assured me the unit "perfect" (to incl already replacing condenser since unit has been working overtime). Hummm. I needed a maintenance plan with them?! Immaterial, but telling. Anyway, for a quick overview: New unit/Install October 2016, this video taken on July 2018 by another company tech (I paid to assess and maintenance unit): https://youtu.be/Vtnl67zM1Eo - to today's overview, with my narrative Ive since learned being the direct problem: https://youtu.be/ai1FlAvaGMwSO read more

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Want to thank Kabran for a great repair job on some duct work. Robert did a great job. I felt like he really cared about my needs and was very professional. He explained what needed to be done and had pictures which was a help to understand task. I have several properties that Kabran takes care of and they do a consistent good job. Thank you Robert. read more

My first review was 3 years ago. My follow up today is another huge thank you. Once again, Michael Kabran and his team proved to be prompt and professional and even in these consistent 90+ degree summer scorchers got my house cool and comfortable quickly and at a great price. So grateful read more

These are our A/C folks. We've had others over the years, but Kabran does a good job within a reasonable budget. I always know what I'm paying for...man hours plus parts. Nothing hidden. We have our house and a rental unit and have used them for many years. I'm one of those guys (being a boater) who understands every aspect of what the tech is telling me, and they never have yanked me around. I pay for the tech's time and the parts, and life goes on. read more

Unprofessional management. Technicians were great, but the management would not return phone calls or messages and to this day have not returned one of 4 messages I left with their receptionist. read more

Kabran worked with us to resolve a noise issue on our air conditioner. They were responsive and took action to resolve our complaint even past warranty coverage. Top notch work on a difficult installation area due to age of our home. We would not use anyone else. Excellent air conditioner, now super quiet, and service. read more

They convinced my senile father to buy a brand new air conditioner, because he didn't know how to operate the thermostat. Then they tried to charge over $400 for a "cleaning" of the cooling fins, I checked them myself and they were perfectly clean (it was a brand new a/c unit after all.) read more

Tech came out 3 weeks ago could not diagnose. Acted up again, new tech came out when everything frozen over. Quoted over $500 to replace and knew nothing about generic replace motor. When i called the office the materials mgr gone. I got new generic installed fir under $200 and not by Kabran. Wont be calling them again. Ever. read more

Here's the update I promised: One year out and all is well. Heathing and A/C are great. Yes I would definitely recommend Karbran.

It's rare when a couple of guys show up and work all day installing a central air conditioner smiling from ear to ear. In fact I don't ever remember seeing a couple of hard working guys so excited about doing their jobs. Professional, courteous, thorough, and genuinely appreciative of having a job best describes these gents. Besides doing an outstanding job installing my AC they made a point of telling me how their employer makes them feel like family. Boys and girls, this is how it's done! I'll never call another company to fix my AC. No doubt Kabran is the best! read more

I contacted these guys for my business because my personal A/C guy was out of town. He told us he would fix it, but that the outside unit would only last a couple more months at best, and would 100% need to be replaced. So we toughed it out in our sweat box until I could get a second opinion from my personal guy. Turns out it was a $100 part, and the unit has another 10 years or so life left. Once more on a prior occasion while I was out of town one of my employees had them replaced our air handler. They charged us more for the air handler than I payed for the entire system in my home that has more square feet. These guys are crooks. Look up Royal Air and Heat. They are super honest, and family owned / operated. They only have one truck so its not the fastest, but it will be done right and at a fair price. read more

Had the Compressor unit replaced and had subsequent problems at he unit with the low voltage wiring connections. I feel that the wiring connections should be a part of a thorough installation not just sticking the unit on the roof. The technician that had to come back to fix something that should have been checked at the time of installation said it wasn't their job to check existing wiring. read more

Just recently started using this AC company after years of another...They have been very reliable, very prompt and available. I also found them to be good at problem solving when i needed to have some vents moved, and ducting re-routed. Been very happy with their service. read more

I called numerous times with a promise the owner would call to talk about duct repair. No call back.Finally called for an estimate to repair ducts and they sent out a tech. He never scheduled the work even though I requested it. I called the office a week and a half later and was put on the schedule for today. I drove all the way out from Orlando to Cocoa beach to make the appointment and they were a no show. Called the office and talked to the tech. He said he would be out at 10am to look at the job. I don't think he even knew which job I was since the work was supposed to be done today. Said he'd call back in 5 minutes, never did. I called the office back to tell them I would shop for help elsewhere. I have never written a negative review before so i am not one of those types that complain over everything. But i have never tried this hard to throw my business to a company( mainly because they installed the system running in the house)and have them show no real interest. read more