I'm posting this review for my mother who doesn't know how to do this…read more She had received quotes from other companies and everything just felt wrong like the technicians would talk down to her or just say it's $9k take it or leave it. But not climate experts they explained the insulation work they would do, showed her the leaks she had and proposed a solution that not only reused what insulation she had but also added top quality additional insulation to bring her to what she needed. Fast friendly professional services

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

Complete air & heat has been a great company to work with since we moved here in 2019. Always doing…read morethe right thing (even when it's the harder choice for them), and treating us as valued customers they want to retain. They stand by their products and act with integrity. Can't recommend them highly enough based on our experiences!

Complete Air and Heat installed 2 units in 2011 and after both broke down within weeks of each…read moreother, I dreaded to call for service. Much to my delight he was able to fix both units with some minor replacements. He arrived at the expected time and day, efficiently did his work and fixed the airco systems, instead of stating they were old and needed replacement. I am very pleased and my whole house is cool again.

Replacement of inside and outside in a day for first home. Professional clean and courteous. 3rd…read morehome they are taking care of and inspection was through. Knowledgeable and curious on the phone. Appointment were always on time.

Our AC went out, and this company diagnosed it as a failed T4 sensor and told us it would be a…read moresimple fix once the part was ordered. After waiting several days, we were told they couldn't find the part, had never heard of our unit brand (iAire), and to contact the manufacturer. When I called iAire, they immediately confirmed the sensor is not proprietary and that generic replacements are compatible. These are cheap and widely available online. Ranger told us they were not comfortable working on our unit and that we would need to find someone else. I'm frustrated that this was not communicated upfront, especially after we waited days in the Florida heat for answers. If the company is unwilling to service smaller brands or use generic parts, they should have told us during the initial visit instead of leaving us in limbo. When I tried to express any dissatisfaction with the situation, their phone rep repeatedly interrupted and talked over me, and I could barely get a sentence out. When I spoke with my fiancé later, he told me he had been treated the same way. I'm not happy with the poor communication, lack of service, and unwillingness to listen. They took our money and dropped us, gave us a headache, and now we will have to pay someone else to come and fix the issue. This was really poor customer service. They justified this by blaming everything on our "cheap, offbrand" unit and have made no attempt to make things right with us. They have not stood behind their own values. You can see from their responses to upset reviewers that they do not take ownership when they let their customers down and find any way to shift the responsibility for their mistakes. Shameful. We will be filing a complaint with the BBB.

Daren Page is easy to work with, knows his business and handled the purchase and replacement of the…read moreevaporator very quickly. He does excellent work and will use his talents in the future.

After hiring him 10 years ago, I hired him again when the HVAC failed. He gave a thorough…read morediagnostic, and decided the best option was to replace, due to a new refrigerant being used, certain repairs wouldn't be compatible with the old unit. For the replacement, he sent an email link with various price options from high to low. The installation took about 3 days, and when he saw that the thermostat was junk, he replaced it with one of his custom designs free of any extra charge.

Dave Mastro Air &Heat did a stellar job replacing our air conditioner. We were kept informed, they…read morearrived on time, were extremely respectful and honestly very quiet! They gave us detailed information on the different aspects of A/C unit choices and helped us choose the very best for our property. I'd give them even more stars if we could. If you need help with your system, I recommend you give them a call.

I recently had an excellent experience with Dave Mastro Air & Heat on A1A in Satellite Beach. I…read morewanted a mid-level 4-ton system and they were easy to work with and reliable about fulfilling the contract at a good price. The installer also figured out a good solution for a problem I had with the very tight closet where my air handler is located. The new unit is blowing so cold I had to adjust the vents a bit. Plus my house humidity is consistently below 50% where with my old system it was in the 60s and sometimes I had to run a dehumidifier. This new system is a lot better, and much quieter. Beth in the office even went online and registered my new unit for the manufacturing warranty to be sure that was taken care of. From sales, to the installers, to the office staff, everyone was competent, friendly, and professional. I'm so glad I chose them above the other three companies that bid.

My customers just bought a house and movers were to arrive next day. I had my cleaning crew in…read morethere and the AC appeared to need service. I called Coastal Climate Solutions and they were at the house within the hour. It was a 19 year old AC They agreed to have it replaced with the unit and price that was quoted. they would install the next day. They would have there new AC on their first night in their new home! Now that's service. I will call Coastal Climate Solutions for all my customers in need.

Always friendly. Always on time. Always honest. Always quality work. My Mom and I, both,…read moreexclusively use their services.

On time. Quick diagnosis. Quick repair. Fair price. Greg…read morewas pleasant to work with. Explained everything so I could understand the issues. Gave recommendations to prevent reoccurring.

Install three smart thermostats and completely checked out out HVAC system. Greg spent about five…read morehours with us and helped us resolve an issue with the drainage for one of our air handlers. There was an issue with the install and Greg was extremely thorough resolving the issue. The work was completed with care and Greg took the time to talk through the entire process and in some instances, served as an instructor to allow me to address minor maintenance activity in the future. The cost of the service was reasonable based on the amount of work required and the time Greg spent with us. I highly recommend and will use OC Breeze for all future HVAC issues.