Cool Ray serviced our AC unit for its annual review. In previous services over the preceding five…read moreyears, we have been upsold on purifiers, items to add onto our unit. There has been a lack of record keeping for parts they did replace (fan). In our most recent servicing, we returned home only to find our unit did not work. One repair service person said the previous service person may have caused damage. This was after he came back a second time to see what was wrong with it. He was noted to leave the house to speak to his supervisor out on our lani. When we spoke to the manager we were asked for "our story." It was decided a part needed replacing and it would take a week plus to get it. We asked for portable ac units and were told they didn't have any available. When the part came, the service manager then tried to tell us it was an unrelated part, not that it was a part damaged by the servicing technician. Sketchy to say the least. We provided receipts for 2 portable ac units so we could survive the summer heat. I was told by the manager they would discuss it with administration. When I asked how long his repair would last he said "until the next thing goes on the unit." I called a week later not hearing back, they indicated I would hear the next day. I did not. I called today six days after I was to hear back. After a 10 minute hold I was told they were in a meeting but would call me back. Instead I get an email they will not refund us the cost of the portable ac units despite them causing the damage to the ac unit during servicing.

I have been using Cool Rays Air Conditioning and Heating for a few years now and I've seen my share…read moreof AC techs. Cody is the absolute best tech they have. His customer service is excellent and he's always courteous. Recommend him by name and you'll never have a problem with your AC. 100% excellent service!!!

Eric from Kabran came out and charged me $700 to fix my unit. It failed within 30 minutes. He…read moreseemed knowledgeable and professional. However, results speak. Kabran then sent out Delane to do an evaluation for a new unit. He quoted me about 9k for a 1.5 ton unit. He said their prices are high but their service is the best. I was open to it. Today, I tried calling and got "Anna" their AI. I eventually got a person. It was a 3rd party receptionist, asking me ridiculous questions when all I needed was to speak to Delane or a supervisor to see if we can get the new unit it. I got Delane today. Let's see how it goes. I liked him when we spoke previously and he seemed knowledgeable. This experience so far though, has not been good. Company needs to be reachable. Fast forward... New unit is now installed. It is functional. I haven't seen the work yet in person, but the team was there a long time working on it. Seems solid, so far.

We appreciate the effort from the Kabran Team for getting the job done correctly ,immediately and…read moreat value ...and that's not an easy thing to do year after year

Exceptional service. I would wait thru an entire Florida summer before I would even start to…read moreconsider using anyone else. Prompt, courteous, reliable, to name just a few things I would say about them. I am a Service professional myself so I know when I see exceptional service. I have had them out twice the first time about every A/C Company in Brevard County was out and either made no attempt to fix my unit only tried to sell me a new one, mind you mine is only 6 years old, the others couldn't fix it and charged me money to attempt it and tried to sell me a new one, then finally we found East Coast ... Thank the Lord !!!!! They fixed it , and quickly and easily. Recently we had a lightning strike and it was a booger to get all the bugs out of it but again East Coast hung in there and prevailed. I can't say enough about these guys. Trust no other.

Amazing customer service! Called John late on a Friday as I knew another capacitor had failed on…read moremy outside unit. Within minutes, John sent someone over to the house to replace the part and saved our weekend -- 96 degrees and climbing... Thanks East Coast!

The service and diagnosis was very prompt. They also had the needed parts on the truck and we were…read moreback up and running soon after. We are very pleased with their service and pricing. Brian M. Cocoa FL

We returned to our house after being away for several months and found the AC not working. I called…read moreEnergywize on a Sunday and Dennis said he could be there within an hour. Excellent. He came and diagnosed the problem and returned the next day with the part we needed and fixed it. I was very impressed at his prompt response and attention to our problem. Very knowledgable and reasonably priced. I highly recommend this company.

Definitely recommend! Darren responded immediately to all of my questions. He confirmed our…read moreappointment and showed up on time. He was thorough and very pleasant to work with. He'll definitely be our hvac guy from now on. Thank you so much.

Daren Page is easy to work with, knows his business and handled the purchase and replacement of the…read moreevaporator very quickly. He does excellent work and will use his talents in the future.

Update: Definitely Recommend & Will use again if needed for A/C or Roofing Needs…read more. We lost heat and the Company we used was JMak Cooling & Heating We received exceptional service they came out a little ahead of the scheduled time. Aiden their knowledgeable Tech diagnosed the heat system and we had to replace the Heating Element. He had the office order the part and by 6:00pm we were up and running. I highly recommend their services and they just dont do AC they also do roofing - JMak Roofing if needing assistance with anything reach out to Jonathan Wescott he helped and he runs their roofing division. Thank you all for the recommendation and assistance Merritt Islanders never disappoint.. Stay warm all Alice @ Anchor Lane - Merritt Island

I've used them several times, always done a great job. Joe was out last time and was quick and…read morefriendly and did it right They have redone two bathrooms in my kitchen

Totally satisfied with their work and staff. Plumber Joe changed the hot and cold-water shutoff…read morevalves in my condo. It didn't take him long to replace both valves and check for leaks. Joe was very neat in his work, cleaned up afterwards, and has a professional and positive attitude, things I appreciated. Communitation with the staff was via phone call, text and email. They are quick to respond and professional as well. Definitely consider Ken and Carrie's for your plumbing needs.

Great work and very professional! Tommy is a no nonsense guy that focuses on quality. His team was…read moregreat. Completed change out in one day. My York Heat Pump is amazing! I can barely hear it!

Had Ryder AC come out on an emergency AC unit replacement within 24 hrs and they responded and…read moredelivered. Got a great deal on a indoor/outdoor unit due to a sale going on. They came early that morning and knocked it out by 5p. The guys were polite and worked diligently to complete the job. There was a small hiccup that I brought to their attention after the installation with the thermometer and it was completely fixed the same day I made the call. My experience with Ryder AC has been great and it's also a small local business. I would highly recommend Tommy and his team for the quality and value you get.