I called and a real person answered the phone, and I need help the next day early. They were here…read morewhen they said at 8 AM, they fixed what I needed and the price was within reason. Albert was very personable. I was very happy with the service and would use them again and recommend them.

On a Sunday had a well pump pipe burst. Called H&H they came right out and fixed the problem. The…read moreprice was very fair compared to a company from Orlando that was going to charge probably three times that amount. Trust me if you need a plumber this company should be your first call.

After a VERY cold uncomfortable shower, we deduced that our hot water heater was probably dead, so…read morewe did what most people would do- hopped on the Home Depot website and picked a new one then hit the I need an installer button... Moments later we were contacted by a local plumber who would have been happy to charge us $1700 to replace our water heater (it's a 40 gallon basic tank!) so we politely said no thank you, and were then contacted by someone who could not give us any information at all. Frustrated, I turned to Yelp- just to look for a local plumber. I had no idea there was a service recommendation tool on here!!! Anyway, I put our information in and waited for a call back from "five local plumbers" within seconds I got several texts from different local companies. I opened them one by one and they were all pretty generic except one, this one. The text was personally written and then followed up with a rough estimate without me even needing to ask. So, we called William, he picked up right away and came to the house within 20 minutes to take a look at our situation & verify what we needed. We had an old used up water heater with a leaking expansion tank and the pipe from the water heater to the wall had obviously leaked at one point because there was a small mold ring. William told us we would be fine with a 40 or 50 gallon and a small expansion tank, he told us to pick one about the same height as the one we had to avoid more pipe work, and as his original text indicated, he said he was available Wednesday afternoon. (This was a Monday afternoon that we initially contacted him) So we ordered what we needed from a big box store that offered delivery. As promised, and right on time William showed up, pulled our old water heater out and installed a new one in just a couple of hours! He cleaned up behind himself and the new install is clean and flawless. He was respectful, honest and transparent through the entire transaction- oh, and his estimate of was spot on even though he had to run to ace hardware mid job. Hopefully we don't have any more plumbing disasters, but if we do- we will be sure to call William!

Appointment set for 11/13 @ 4:30PM with William. 5PM no show; no call; no message. I messaged him…read moreasking what's up. He messaged back that he was tied up with an emergency; he asked if 11/ 14 @ 3:30 would be OK. I agreed. He never showed up, called or messaged.

Once again, Robbie and another technician whose name I do not know, were able to quickly diagnose a…read moreminor sink issue that was causing major heartburn in my bathroom. The fix was quick, in and out in 15 minutes. It really is a good feeling to have a contractor you can rely on, and trust.

Called and estimate same day Scheduled work in less than 2…read moreweeks. One day and done. Real plumbers with years of experience and licensed Not the other guys

I have never had to call a plumber before for my home. Last November the hose bib on the outside…read moreof my house started leaking and it needed a repair. I called my home repair policy company, and they sent Drain Tactics to fix it. Even though this wasn't covered by the policy, Luis and his crew did everything they could to fix the problem at a very reasonable price. They came back out to help me after the same hose bib split from the very unexpected 2026 cold weather and did a beautiful job. If ever I need plumbing assistance again I will only call Drain Tactics. Thank you so much, Luis. You are what the true spirit of customer service is all about!

I needed a water heater replacement on Thanksgiving day. I reached out and got a response within…read moreminutes, with a quote and next day service. Amazing quality service and definitely the best price on yelp. The work was done in under 2 hours. They supplied the new heater, took away and disposed of the old one. Will definitely be using their service in the future! 10/10 recommend!

To whom it may concern:…read more I am writing this email to express our profound disappointment in one of your Brevard Cty, Fl. plumbers, Nathan. We contacted your office April 22, 2024, requesting repairs to dripping faucets in both the kitchen and bathroom at one of our numerous rental properties we have in the area. Nathan provided no notice of when he would arrive to perform the repairs at our 1718 Morning Glory property in Melbourne, Fl. He called to inform us that he had installed a cartridge in the faucet in the bathroom, at a cost of $194. He didn't bother to check to make certain the problem had been fixed. When he found that it was still dripping, he quoted us a price of $900 plus to replace the valve in the bathroom. When asked if he had checked the kitchen faucet, he said that his work order was only for the bathroom faucet. He informed us that if he couldn't replace the cartridge, we would need to replace the faucet. He couldn't replace the cartridge, did not have a kitchen faucet on his truck, and said that we would incur another trip-charge. When asked why that fee should fall to us, he said that it wasn't on his order. When informed that we specifically stated that we needed repairs to both the bathroom and kitchen sinks, he said, "I wasn't there." He made no effort to resolve the matter with his office. We asked how much we owed for the work already done; he stated that it was $194. We informed him that we were displeased with the service, stop performing other services, and we would contact another plumber. When informed, he abruptly terminated the call. We have used Plumbing Masters at some of our other properties and have been pleased with their services. However, Nathan's conduct was completely inappropriate and reflects poorly on the fine reputation Plumbing Masters has created. Very Disappointed, Tom

reliable, punctual and skilled. I am glad i took a chance since their yelp reviews were so bad (but…read morebetter on google).

Jackson responded to my call. Great service! Checked all my electrical concerns and explained…read moreeverything to me. It was great to have a reliable, dedicated, informative technician help me out today. I know I will continue to use this company in the future.

I WAS on their yearly electrical and HVAC maintenance plan.. Wow the electrician came out and said…read moreI needed 2 new electrical panels and surge protectors for right around 20,000 and HVAC maintenance division said there was a Freon gas leak and which they promptly gave me a price of 27,000$$$$ for a new HVAC. I always get 3-4 bids and also verified that my 2018 top of the line 17 seer Trane model wasn't LEAKING FREON at all!! #FRAUD Hey Brevard county homeowners be soo careful when dealing with this company. Remember MAC 5 (get 5 other Job bids) because this company has 5 ways to ROBBB You!!!!

I just wanted to thank Mr rooter for replumbing my house in Winter Springs. I saw your truck at the…read moreneighbors house and asked him how you did. Got great feedback so gave you a try. Finished exactly as promised and on time. Best rate and good company to work with. No more leaks!!

Zach McClinton is the person to call...that's a fact. He obtained his Master Plumber certification…read more(16,000 hours) years ago and his experience, knowledge and friendly demeanor is unmatched. He and his excellent crew (Noah and Shane) relocated the drain line and water supply in our master bath so that we could install a free standing jacuzzi tub and they did a top notch job. Nice to see that kind of talent available in Melbourne. Thanks Guys!

They showed up on time, removed my 6 solar panels and then after I got a new roof, they reinstalled…read moresolar panels immediately. Very professional, friendly, and they knew what they were doing. Reasonable pricing- would highly recommend! 5 stars

very pleasant, competent company. They needed To repair our solar panels only once as opposed to…read moreour previous company who had to come back and fix the same issue repeatedly.

One star is to high for this company Was given one price and…read morewhen they actually showed they stayed twice as long I had to end up helping the guy out. He spend more time on the phone than doing the repair. When called to complain never received a call back but did receive invoice in mail threatening if I don't pay they will put lien on house by 3pm Horrible experience Not recommended

I have a septic system and have used SOS for cleaning tanks (gray and black) and replacing 2 drain…read morefields. They do an excellent job and the drain fields have lasted over 18 years! Highly recommend!

We recently had our guest bathroom demolished and Chris and DR did the work. They were very…read moreefficient and did a great job with leaving everything clean. Very polite young men and we look forward to working them with the new installation. Thank you Dennis and Alice Roberts

DO NOT USE THIS BUSINESS!!!! We are writing to express our extreme dissatisfaction with the service…read morereceived. Urgent action is necessary to address the problems encountered. Specifically, we have experienced poor communication, poor work ethic, poor customer service, poor quality, and poor management. Is it possible that our racial background has played a role in this situation? We request that you take corrective measures to rectify the damage caused and provide the required documentation related to the mold damage in our home, which was caused by your actions.