William is the man ,he does what he says he's going to do , very professional and on time. I cannot…read moresay enough about his performance.

After a VERY cold uncomfortable shower, we deduced that our hot water heater was probably dead, so…read morewe did what most people would do- hopped on the Home Depot website and picked a new one then hit the I need an installer button... Moments later we were contacted by a local plumber who would have been happy to charge us $1700 to replace our water heater (it's a 40 gallon basic tank!) so we politely said no thank you, and were then contacted by someone who could not give us any information at all. Frustrated, I turned to Yelp- just to look for a local plumber. I had no idea there was a service recommendation tool on here!!! Anyway, I put our information in and waited for a call back from "five local plumbers" within seconds I got several texts from different local companies. I opened them one by one and they were all pretty generic except one, this one. The text was personally written and then followed up with a rough estimate without me even needing to ask. So, we called William, he picked up right away and came to the house within 20 minutes to take a look at our situation & verify what we needed. We had an old used up water heater with a leaking expansion tank and the pipe from the water heater to the wall had obviously leaked at one point because there was a small mold ring. William told us we would be fine with a 40 or 50 gallon and a small expansion tank, he told us to pick one about the same height as the one we had to avoid more pipe work, and as his original text indicated, he said he was available Wednesday afternoon. (This was a Monday afternoon that we initially contacted him) So we ordered what we needed from a big box store that offered delivery. As promised, and right on time William showed up, pulled our old water heater out and installed a new one in just a couple of hours! He cleaned up behind himself and the new install is clean and flawless. He was respectful, honest and transparent through the entire transaction- oh, and his estimate of was spot on even though he had to run to ace hardware mid job. Hopefully we don't have any more plumbing disasters, but if we do- we will be sure to call William!

If there were Michelin Stars for plumbing EK Coggin rates a three with us. The tech's AJ and Mike…read moreare personable, knowledgeable and neat. The office staff are a delight to speak to and very accommodating. They did a lot of work; 2 outdoor spigots, three faucets and a hot water heater in record time and a very affordable price. We are thrilled with them. We've been renovating and Coggin is the only company we would call again for their service. Rose Z Melbourne

Called and estimate same day Scheduled work in less than 2…read moreweeks. One day and done. Real plumbers with years of experience and licensed Not the other guys

I always like to give credit where it is deserved…read more My front bathroom toilet would drain VERY slowly. I assumed I would need the drain snaked. It was not an emergency since we have two bathrooms. My work and personal schedule was extr.mely busy this week. I called Drain Tactics, since I was put on the schedule. I was given a window for the service. I had also called several businesses to compare pricing. One was booked and it would have conflicted with my schedule. Another never answered. Another was over double the price. With another, the price STARTED at 3x the price and the guy said it would likely be 5x the price just to START. I was very pleased that I had called Drain Tactics. I was given a window for the techs to show up. John and Jay showed up early in the time frame that was given. Both are extremely friendly, polite and very professional. After some thorough investigation, the drain from the toilet to the main drain was clean. It was determined the culprit was something was stuck in the toilet. We had family visiting over the weekend and likely dropped something in the toilet. After a short time and the proper equipment, the toilet was cleared. John and Jay went out of their way to ensure ZERO damage occurred to ANY of our property. They checked other items to ensure there were no additional issues. Before leaving, they asked to ensure I was satisfied with the work. John and Jay both thanked me. GREAT PEOPLE, GREAT SERVICE, GREAT PRICING and GREAT WORK. You cannot ask for anything more. I STRONGLY recommend Drain Tactics.

Amazing service. Luis was super helpful over the phone troubleshooting with me…read more Next day visit from technician David who identified the issue with my water heater and had it replaced, flushed all of the pipes the very same day.

To whom it may concern:…read more I am writing this email to express our profound disappointment in one of your Brevard Cty, Fl. plumbers, Nathan. We contacted your office April 22, 2024, requesting repairs to dripping faucets in both the kitchen and bathroom at one of our numerous rental properties we have in the area. Nathan provided no notice of when he would arrive to perform the repairs at our 1718 Morning Glory property in Melbourne, Fl. He called to inform us that he had installed a cartridge in the faucet in the bathroom, at a cost of $194. He didn't bother to check to make certain the problem had been fixed. When he found that it was still dripping, he quoted us a price of $900 plus to replace the valve in the bathroom. When asked if he had checked the kitchen faucet, he said that his work order was only for the bathroom faucet. He informed us that if he couldn't replace the cartridge, we would need to replace the faucet. He couldn't replace the cartridge, did not have a kitchen faucet on his truck, and said that we would incur another trip-charge. When asked why that fee should fall to us, he said that it wasn't on his order. When informed that we specifically stated that we needed repairs to both the bathroom and kitchen sinks, he said, "I wasn't there." He made no effort to resolve the matter with his office. We asked how much we owed for the work already done; he stated that it was $194. We informed him that we were displeased with the service, stop performing other services, and we would contact another plumber. When informed, he abruptly terminated the call. We have used Plumbing Masters at some of our other properties and have been pleased with their services. However, Nathan's conduct was completely inappropriate and reflects poorly on the fine reputation Plumbing Masters has created. Very Disappointed, Tom

I was at my wits end trying to get a plumber in the county to come out and see some polybutylene…read more(PB) piping at my water heater that my new homeowners' insurer wanted removed and replaced. I made a list of five companies to call and for some reason I started with the second on the list, Plumbing Masters. I was a bit concerned by several 1-star ratings, but most were from more than five years ago. When I called on Monday, I was surprised that I could get a Tuesday (today) appointment. I needed to have the work done NLT June 15. I think that I was fortunate that PM sent Will who examined my water heater and the PB piping, called his boss, and told me that he was cleared to do what was needed. It took Will only an hour to remove the PB piping and replace it with the latest piping material, a kind of new and more flexible version of PVC. The price was reasonable at $369. Will upgraded a release device. (The "come out" fee of PM is $125, which gets built into the work.) Needless to say, I will hired PM again, especially if the office can send Will.

Jackson responded to my call. Great service! Checked all my electrical concerns and explained…read moreeverything to me. It was great to have a reliable, dedicated, informative technician help me out today. I know I will continue to use this company in the future.

Quick response and friendly. Two gentlemen arrived promptly and helped me with my questions.read more

Zach McClinton is the person to call...that's a fact. He obtained his Master Plumber certification…read more(16,000 hours) years ago and his experience, knowledge and friendly demeanor is unmatched. He and his excellent crew (Noah and Shane) relocated the drain line and water supply in our master bath so that we could install a free standing jacuzzi tub and they did a top notch job. Nice to see that kind of talent available in Melbourne. Thanks Guys!

SUPER EXPENSIVE. Called to have a snake run down one of the…read moreroof vents to unclog that sewer line. It is a constant source and needs snaked about every 2-3 years. Had other plumbers come out; one retired, other I lost their card. They charged a little over $100.00, less than $200. Mr Rooter wanted over $520. Not in this lifetime. I'll go rent the equipment myself from Home Depot or Lowes and do it myself.

They showed up on time, removed my 6 solar panels and then after I got a new roof, they reinstalled…read moresolar panels immediately. Very professional, friendly, and they knew what they were doing. Reasonable pricing- would highly recommend! 5 stars

very pleasant, competent company. They needed To repair our solar panels only once as opposed to…read moreour previous company who had to come back and fix the same issue repeatedly.

One star is to high for this company Was given one price and…read morewhen they actually showed they stayed twice as long I had to end up helping the guy out. He spend more time on the phone than doing the repair. When called to complain never received a call back but did receive invoice in mail threatening if I don't pay they will put lien on house by 3pm Horrible experience Not recommended

I have a septic system and have used SOS for cleaning tanks (gray and black) and replacing 2 drain…read morefields. They do an excellent job and the drain fields have lasted over 18 years! Highly recommend!