We recently had our guest bathroom demolished and Chris and DR did the work. They were very…read moreefficient and did a great job with leaving everything clean. Very polite young men and we look forward to working them with the new installation. Thank you Dennis and Alice Roberts

DO NOT USE THIS BUSINESS!!!! We are writing to express our extreme dissatisfaction with the service…read morereceived. Urgent action is necessary to address the problems encountered. Specifically, we have experienced poor communication, poor work ethic, poor customer service, poor quality, and poor management. Is it possible that our racial background has played a role in this situation? We request that you take corrective measures to rectify the damage caused and provide the required documentation related to the mold damage in our home, which was caused by your actions.

Doug repiped my entire house in about 6 hours. His crew were well trained and they all had…read moredifferent responsibilities in the project. They were very personable and explained the process to me. They answered all my questions and just did a wonderful job well done. Price was right and he even threw in a few parts at no charge. Would hire him again in a heartbeat. Thanks Doug and the crew.

Doug and his team of professionals worked diligently to complete my whole house repipe in about…read moreseven and a half hours. The entire process from initial call for a quote through installation was as first class a process as I've experienced since moving to Florida nine years ago. The crew worked like a well oiled machine. No rookies here, everyone stayed on task, there were no wasted motions, each guy answered my questions and they genuinely enjoy working as a team. You can see that it starts with the owner Doug who leads with an infectiously positive personality. I strongly recommend Doug Herrell Plumbing !

I called and a real person answered the phone, and I need help the next day early. They were here…read morewhen they said at 8 AM, they fixed what I needed and the price was within reason. Albert was very personable. I was very happy with the service and would use them again and recommend them.

This was my third time using this company and I will not call them again. We needed our shower…read morecartridge fixed, it is always difficult to remove so this was the second time we have had this company come out to fix it. They sent a guy out that does not know how to do it, he normally does sewer plumbing, but the guy who normally does it was out sick (Which I understand). But the guy who showed up didn't even know how to use the tool to remove the cartridge. Luckily my husband was home and showed him how the tool worked. After using the tool part of the cartridge was stuck, this happens every time and the next step is using a drill to get the rest out. My husband told him this, yet he continued to try other things and waste time. Finally he used the drill and got the rest out, he puts the new cartridge in and drops the pin in the wall. He then had to leave, get a new pin, and come back to put the pin in. Did his time exceed an hour, yes, but it was because he had no idea what he was doing. But I had to pay for him being here for over an hour, 1st hour $179, second hour $140, cartridge $80. This was way overpriced for what I needed done. The guy was nice, he just didn't know what he was doing, and I shouldn't have had to pay for his lack of knowledge when I scheduled someone to come out that does know what they are doing. I will never use them again.

What a professional guy. He responded to my call even though he was out of town. He came back early…read moreand installed a new water heater to replace the one that was leaking. Who does that these days?? Definitely my go to guy for all my plumbing needs! Thank you Paul.

Paul The Plumber was an excellent choice. With top-notch service, competitive pricing, a wealth of…read moreexperience, and a positive attitude, he quickly diagnosed and repaired the issue. Paul also did a walk around of my plumbing components, explained what to look for on each, and then reviewed each of my supplies and shut-offs to ensure that I could respond if something failed. I wI'll definitely call Paul The Plumber for all of my plumbing needs. Thank you.

Zach McClinton is the person to call...that's a fact. He obtained his Master Plumber certification…read more(16,000 hours) years ago and his experience, knowledge and friendly demeanor is unmatched. He and his excellent crew (Noah and Shane) relocated the drain line and water supply in our master bath so that we could install a free standing jacuzzi tub and they did a top notch job. Nice to see that kind of talent available in Melbourne. Thanks Guys!

SUPER EXPENSIVE. Called to have a snake run down one of the…read moreroof vents to unclog that sewer line. It is a constant source and needs snaked about every 2-3 years. Had other plumbers come out; one retired, other I lost their card. They charged a little over $100.00, less than $200. Mr Rooter wanted over $520. Not in this lifetime. I'll go rent the equipment myself from Home Depot or Lowes and do it myself.

After a VERY cold uncomfortable shower, we deduced that our hot water heater was probably dead, so…read morewe did what most people would do- hopped on the Home Depot website and picked a new one then hit the I need an installer button... Moments later we were contacted by a local plumber who would have been happy to charge us $1700 to replace our water heater (it's a 40 gallon basic tank!) so we politely said no thank you, and were then contacted by someone who could not give us any information at all. Frustrated, I turned to Yelp- just to look for a local plumber. I had no idea there was a service recommendation tool on here!!! Anyway, I put our information in and waited for a call back from "five local plumbers" within seconds I got several texts from different local companies. I opened them one by one and they were all pretty generic except one, this one. The text was personally written and then followed up with a rough estimate without me even needing to ask. So, we called William, he picked up right away and came to the house within 20 minutes to take a look at our situation & verify what we needed. We had an old used up water heater with a leaking expansion tank and the pipe from the water heater to the wall had obviously leaked at one point because there was a small mold ring. William told us we would be fine with a 40 or 50 gallon and a small expansion tank, he told us to pick one about the same height as the one we had to avoid more pipe work, and as his original text indicated, he said he was available Wednesday afternoon. (This was a Monday afternoon that we initially contacted him) So we ordered what we needed from a big box store that offered delivery. As promised, and right on time William showed up, pulled our old water heater out and installed a new one in just a couple of hours! He cleaned up behind himself and the new install is clean and flawless. He was respectful, honest and transparent through the entire transaction- oh, and his estimate of was spot on even though he had to run to ace hardware mid job. Hopefully we don't have any more plumbing disasters, but if we do- we will be sure to call William!

Appointment set for 11/13 @ 4:30PM with William. 5PM no show; no call; no message. I messaged him…read moreasking what's up. He messaged back that he was tied up with an emergency; he asked if 11/ 14 @ 3:30 would be OK. I agreed. He never showed up, called or messaged.

Once again, Robbie and another technician whose name I do not know, were able to quickly diagnose a…read moreminor sink issue that was causing major heartburn in my bathroom. The fix was quick, in and out in 15 minutes. It really is a good feeling to have a contractor you can rely on, and trust.

Called and estimate same day Scheduled work in less than 2…read moreweeks. One day and done. Real plumbers with years of experience and licensed Not the other guys

I have never had to call a plumber before for my home. Last November the hose bib on the outside…read moreof my house started leaking and it needed a repair. I called my home repair policy company, and they sent Drain Tactics to fix it. Even though this wasn't covered by the policy, Luis and his crew did everything they could to fix the problem at a very reasonable price. They came back out to help me after the same hose bib split from the very unexpected 2026 cold weather and did a beautiful job. If ever I need plumbing assistance again I will only call Drain Tactics. Thank you so much, Luis. You are what the true spirit of customer service is all about!

I needed a water heater replacement on Thanksgiving day. I reached out and got a response within…read moreminutes, with a quote and next day service. Amazing quality service and definitely the best price on yelp. The work was done in under 2 hours. They supplied the new heater, took away and disposed of the old one. Will definitely be using their service in the future! 10/10 recommend!

Very happy new roof fair price they worked very hard Several months later and so far no leaksread more

They were expensive. But they did a very good job. They worked quickly and cleande up after they…read morewere done.