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    Doug Herrell Plumbing

    5.0 (11 reviews)
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    Response time

    5 hours

    Response rate

    100%

    Services - Doug Herrell Plumbing

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    5 More Services

    Plumbing installation or replacement

    Plumbing repair

    Water heater installation

    Water heater repair

    Water pipe installation

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    24 days ago

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    Amy H.

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    1 year ago

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    4 years ago

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    5 years ago

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    10 years ago

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    Amy H.

    Thanks Mr. D, for the great review. Much appreciated....

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    11 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    Review Highlights - Doug Herrell Plumbing

    Amy was clear, prompt and concise with the contract and if I had any concerns she was there to answer my questions.

    Mentioned in 3 reviews

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    Climate Experts Air, Plumbing & Electric

    Climate Experts Air, Plumbing & Electric

    (44 reviews)

    I'm posting this review for my mother who doesn't know how to do this…read more She had received quotes from other companies and everything just felt wrong like the technicians would talk down to her or just say it's $9k take it or leave it. But not climate experts they explained the insulation work they would do, showed her the leaks she had and proposed a solution that not only reused what insulation she had but also added top quality additional insulation to bring her to what she needed. Fast friendly professional services

    I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

    Mac 5 Services

    Mac 5 Services

    (52 reviews)

    was offered a free AC inspection. they sent out three guys. one inspected the AC. The other two…read moretried to upsell me on services I didn't need. very high pressure sales job. spent more time try to get me to buy a new AC than on doing the inspection. also quo me an outlet install for $800. another company did it for $120. these folks are salespeople not service people.

    so Patrick Thomas called me and my husband and I spoke with Patrick explained what happened. I…read morehave the audio and video. He said that his technician said that he was on the phone with them the whole time but then said his tech called him several times? I explained that when I left the room to go finish starting on gathering other projects we noticed a ton of water on the patio anyway so I went back to the bathroom where his technician was and my bathroom and my bedroom and my patio are flooded. There was no water on the floor before the technician got there and when I came back and there was a ton of water all over my bedroom , bathroom I my up the walls. messed up. The boss told me Patrick on the phone husband that his technician called him and said that there may be a problem and I said why would he think there would be a problem if he did nothing wrong well he left your house cause there was a flood when he was here, denied being here and I have on audio and video and then proceeded to tell me if I take down my review, he will reimburse me. Never asked to see the audio and video nothing

    Doug Herrell Plumbing - plumbing - Updated May 2026

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