This company has amazing employees who really care about getting the job done right the first time…read more They were super responsive every time we have needed them. Can't recommend them highly enough.

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

I called and a real person answered the phone, and I need help the next day early. They were here…read morewhen they said at 8 AM, they fixed what I needed and the price was within reason. Albert was very personable. I was very happy with the service and would use them again and recommend them.

FACTS: We hired this firm to replumb whole house and install fixtures…read more - Numerous leaks, lack of review of their own work, toilets roughed-in the wrong spot - Many errors caught by me, the homeowner - Damaged the walls, fixtures and drains - Had to request one of the team not to return as he was not in good condition (smelled) - They attempted to install a tankless hot water heater and were not successful - had to come back 3 times - Job finished by another plumbing company Do not reccomend.

If there were Michelin Stars for plumbing EK Coggin rates a three with us. The tech's AJ and Mike…read moreare personable, knowledgeable and neat. The office staff are a delight to speak to and very accommodating. They did a lot of work; 2 outdoor spigots, three faucets and a hot water heater in record time and a very affordable price. We are thrilled with them. We've been renovating and Coggin is the only company we would call again for their service. Rose Z Melbourne

Called and estimate same day Scheduled work in less than 2…read moreweeks. One day and done. Real plumbers with years of experience and licensed Not the other guys

William is the man ,he does what he says he's going to do , very professional and on time. I cannot…read moresay enough about his performance.

After a VERY cold uncomfortable shower, we deduced that our hot water heater was probably dead, so…read morewe did what most people would do- hopped on the Home Depot website and picked a new one then hit the I need an installer button... Moments later we were contacted by a local plumber who would have been happy to charge us $1700 to replace our water heater (it's a 40 gallon basic tank!) so we politely said no thank you, and were then contacted by someone who could not give us any information at all. Frustrated, I turned to Yelp- just to look for a local plumber. I had no idea there was a service recommendation tool on here!!! Anyway, I put our information in and waited for a call back from "five local plumbers" within seconds I got several texts from different local companies. I opened them one by one and they were all pretty generic except one, this one. The text was personally written and then followed up with a rough estimate without me even needing to ask. So, we called William, he picked up right away and came to the house within 20 minutes to take a look at our situation & verify what we needed. We had an old used up water heater with a leaking expansion tank and the pipe from the water heater to the wall had obviously leaked at one point because there was a small mold ring. William told us we would be fine with a 40 or 50 gallon and a small expansion tank, he told us to pick one about the same height as the one we had to avoid more pipe work, and as his original text indicated, he said he was available Wednesday afternoon. (This was a Monday afternoon that we initially contacted him) So we ordered what we needed from a big box store that offered delivery. As promised, and right on time William showed up, pulled our old water heater out and installed a new one in just a couple of hours! He cleaned up behind himself and the new install is clean and flawless. He was respectful, honest and transparent through the entire transaction- oh, and his estimate of was spot on even though he had to run to ace hardware mid job. Hopefully we don't have any more plumbing disasters, but if we do- we will be sure to call William!

Zach McClinton is the person to call...that's a fact. He obtained his Master Plumber certification…read more(16,000 hours) years ago and his experience, knowledge and friendly demeanor is unmatched. He and his excellent crew (Noah and Shane) relocated the drain line and water supply in our master bath so that we could install a free standing jacuzzi tub and they did a top notch job. Nice to see that kind of talent available in Melbourne. Thanks Guys!

SUPER EXPENSIVE. Called to have a snake run down one of the…read moreroof vents to unclog that sewer line. It is a constant source and needs snaked about every 2-3 years. Had other plumbers come out; one retired, other I lost their card. They charged a little over $100.00, less than $200. Mr Rooter wanted over $520. Not in this lifetime. I'll go rent the equipment myself from Home Depot or Lowes and do it myself.

We recently had our guest bathroom demolished and Chris and DR did the work. They were very…read moreefficient and did a great job with leaving everything clean. Very polite young men and we look forward to working them with the new installation. Thank you Dennis and Alice Roberts

DO NOT USE THIS BUSINESS!!!! We are writing to express our extreme dissatisfaction with the service…read morereceived. Urgent action is necessary to address the problems encountered. Specifically, we have experienced poor communication, poor work ethic, poor customer service, poor quality, and poor management. Is it possible that our racial background has played a role in this situation? We request that you take corrective measures to rectify the damage caused and provide the required documentation related to the mold damage in our home, which was caused by your actions.

Overcharge my elderly mother in law for work done at her home. When confronted about the charges he…read moresaid he would reimburse half of the money back for the overcharge. Don never answered repeated calls or texts for weeks. Finally said he would reimburse the charge and would drop off the money the following day but never showed or responded to further calls or texts. Buyer beware!

Don is an excellent plumber, very professional and quality work. he shows up on time and is always…read moreprepared with parts.

David's Intercoastal Water Services and Ryan are great!!! Ryan made sure he came out quickly,…read moreunderstanding that we were without water. He prioritized our call. I was impressed with his honesty and how he made sure he explained to me what caused our problem. We decided to go with a new pump, since our pump was already old, but he did not try to lie to us, pressure us, or try to upsell. I very much appreciate that. Not only did Ryan take care of us but he also took good care of my elderly mother recently when she lost her water. It was a simple fix and he did not try to sell her an expensive pump she did not need. The fact he did not abuse her and us and did not lie is refreshing. He went above and beyond the call of duty by cleaning the algae off our aerator. Wow!!! I wish all companies would exhibit the professionalism and integrity Ryan and Intercoastal Water Systms has demonstrated. I highly recommend this company. Thank you so much, Ryan. You are a blessing!

From the owner: Locally owned, licensed, and insured water treatment specialist. Rely on us to analyze your water…read moretreatment needs and give professional recommendations.