We always sit at the bar because Beth is absolutely amazing and she has an addictive smile and very well mannered. The service and food is always absolutely impeccable. read more

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Our waitress Kaitlin was awesome. She was on top of everything our entire visit. We went in without reservations which is not recommended. Staff is very friendly. Bread was good. Had the meatballs as app was not impressed with size or sauce. Wife's steak was no where near temp she order but she was able to eat most of it. I had the Lemon Spaghetti with shrimp and it had good flavor but shrimp were small and pasta portion ok. Great environment and staff. Will give it another try. read more

I don't write negative reviews lightly, but this experience missed the mark across the board. The food was the biggest disappointment. Dishes arrived lukewarm and lacked basic seasoning, with textures that felt off--as if items had been sitting too long before being served. What should have been straightforward menu staples came out bland and, in some cases, borderline inedible. It felt less like a kitchen execution issue and more like a breakdown in quality control. The drinks were equally concerning. Multiple cocktails carried a noticeable fishy odor, wrong wine was served and my brother had to bargin with the service to get a full poor for his mixed cocktail all of which is not something you can overlook. Whether it was an issue with glassware, ice, or ingredients, it created an immediate lack of trust in what was being served. We ended up leaving most of the drinks untouched Service did little to recover the experience. Staff interactions were minimal and inattentive--long gaps between check-ins, difficulty flagging someone down, and no real acknowledgment when issues were raised. There was no sense of ownership or urgency, which made the overall experience feel neglected. Overall, between the poor food quality, questionable drinks, and lack of service, this was not a place I would return to or recommend. read more

- Terrible Management the bafflingly poor customer service and management we experienced at Sorelle on a Thursday night completely warranted it. We stopped in around 8:00 PM looking to wrap up our evening with some dessert. Walking in, the restaurant was far from full. They had plenty of open, unreserved tables available, and at least half of the bar area was completely empty. Despite having more than enough capacity to accommodate us, we were told by the staff that we couldn't be seated for dessert. When the manager got involved, the situation didn't get any better. Instead of trying to accommodate paying customers in a half-empty restaurant, the manager was completely said they are full with reservations and wait list which didn't make sense. Turning away business when you have wide-open tables and an empty bar makes zero operational sense, A restaurant's management sets the tone for the entire establishment, and the management here is failing. We left incredibly disappointed. read more

My friends and I recently dined at Giada's Sorellina Italian Restaurant inside Hollywood Casino. We arrived on time for our reservation and were seated immediately. The restaurant itself is beautiful, clean, and inviting, with elegant décor and slightly dim lighting that creates a nice atmosphere. Our server was wonderful, attentive, and professional throughout the evening. We started with cocktails, which were delicious, along with herb focaccia bread and butter that we all enjoyed. Two of us ordered the Lemon Spaghetti Chitarra, while our other two friends ordered the Chicken Parmesan. Our entrées arrived quickly after ordering, which initially seemed like a positive sign. At first, my Lemon Spaghetti Chitarra appeared and tasted flavorful. The pasta was excellent, and the chicken had good flavor as well. However, after cutting into the thicker center portion of the chicken, I became concerned that it was undercooked. Using the flashlight on my phone, I discovered that the chicken was actually raw throughout much of the interior. At that point, my friend who had ordered the same dish was nearly finished with hers, but I asked her to cut into the thickest part of her chicken. Unfortunately, her chicken was raw as well. We immediately notified our server, who recognized the issue right away. Since I had barely eaten my meal, they offered to prepare another entrée, which I declined. The manager, Lisa, came to our table and apologized. My friend suggested complimentary desserts, but since I don't eat dessert, I requested that my drinks be removed from the bill as well. Lisa agreed to do so. What concerned me most was the manager's response when I explained that serving raw chicken is unacceptable because it poses a risk of foodborne illness. She stated that it was "not particularly" dangerous. As a professional chef with a food manager certification, I explained that chicken must reach an internal temperature of 165°F to be considered safe and that undercooked chicken can lead to illnesses such as salmonella. Her response left me feeling that the seriousness of the situation was not fully appreciated. I then asked whether the kitchen temperatures their chicken before serving it. Lisa informed me that they temperature-check their steaks but not their chicken. That answer was extremely troubling. While steaks can safely be served at varying degrees of doneness, chicken cannot. To be fair, our friends who ordered the Chicken Parmesan enjoyed their meals, and the restaurant did ultimately comp all of our entrées. However, compensation does not erase the fact that two guests were served raw chicken, and one of my friends became ill afterward. This experience was a huge disappointment. I expected much higher food safety standards from a restaurant associated with a high-end casino and a well-known culinary brand. While the service, atmosphere, drinks, and bread were all very good, the lack of concern regarding a serious food safety issue left a lasting negative impression. Unfortunately, I will not be returning. read more

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Went here last Saturday 6/20 for bday celebration... there were 8 of us. Was really excited as I love her cooking show. Was so disappointed. Sadly. First they were out of so many things, from drinks to food. Second what food we did order, no one enjoyed anything except for their salad. The dressing was amazing!! The service received by the staff for the price points were annoying as well. Needless to say, our bill was around $1k, but our stomachs and tastebuds were very unsatisfied. read more

Some good, some really not good. The bacon wrapped dates in melted Gorgonzola and the spicy paccheri pasta were great. The arancini was good. We were told the only dish Giada has on the menu at all her restaurants is the lemon spaghetti with shrimp. The sauce was broken and the shrimp was mealy. Not what is expected or should happen with a signature dish. The staff replaced the dish, but it's still disappointing. read more

Sorellina had only been open for a little over a week when we went last weekend, so lots of grace was given knowing it was a new staff, new menu and we would take that into total consideration in a review. We have been to Giada Vegas and her quick pickup in Caesar's Palace as well. The menu is very small but the dishes are all great, the three of us were able to taste each other's meals and get a good feel for the menu. We enjoyed every dish, I would honestly order each again. I feel like the pasta was cooked perfectly and the presentation was beautiful. The menu was really lacking a hearty pasta and more other Giada classics that might come around with an expanded menu that we are looking forward to trying. Our waitress was lovely but I overheard a manager really talking down to her and that was disappointing. The order station is in the middle of the restaurant and she must have known that we could hear. read more

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We had a reservation for a party of 2 at 7:30pm and we're sat right away. Waters were brought to the table and the house bread. Personally, the bread was a little too salty for me but it was a nice size and warm. I did hear another table ask for the bread but without the extra glaze on top, so maybe that could be a future option. The reason for the 4/5 starts was due to the fact that they were out of nearly every speciality drinks on the menu they provided. Was a bummer. We started off with the meatballs, whichbwere just okay we both thought. Wouldnt get it again. We enjoyed that our waitress let us know the steak came with a little side of potatoes but if hungry we may want to order another on. So we got the broccolini which was delicious. The side portion was big. We could have just gotten 1 of those vs two. The steak was definitely the start of the dinner. We both asked for it medium. While one was a little more rare, it fit my husband's taste buds perfectly. The dessert was also a good way to finish the dinner. read more

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Everything about our dinner at Sorellina was wonderful. They accommodated us changing our reservation at the last minute and treated us like royalty the whole time. It was our wedding anniversary and multiple staff congratulated us. The restaurant is beautiful. Our server was extremely professional, the cocktails, appetizer and mains were out of this world. We live in Chicago and know our way around a menu. Everything we ate was top rate. The best part of the night was when Manager Lisa came by to ask about our dinner and congratulate us on our anniversary. We told her we ate at Giada in The Cromwell in Vegas and wanted to try Sorellina. She told us to hold on for a minute, left, then came back with an autographed Giada cook book as a present. It capped off a perfect evening. I'll definitely be back soon. read more

Sorellina by Giada - Scallop Risotto - Italian Near Me - Joliet, Illinois

Everything was excellent. The Atmosphere, service and food. Definitely will be going to visit again

Service was pretty good, our waitress was nice but we did have to wait a bit for the bread and our drinks. Everything kind of came all at once when it did come. The food was great; the free bread was delicious, we had the meatballs as an appetizer and they were great. My husband had the lasagna and it was huge and very cheesy. I had the bison pasta dish which was delicious. Overall it was pretty good but overpriced I think for what it is. read more

I visited a 2nd time and was extremely happy with my server who was knowledgeable about the different items on the menu. She spaced out my service so that I had time to enjoy my soup and salad without being hurried by the entree. The food was delicious , hot , fresh and visually appealing. This was a great dinner and experience. read more

The food was very good.... Portions were fine... our server was very attentive and I think the ambiance was great. Not fancy but not casual read more

Sorellina by Giada - The "rice" balls were excellent ! And the Caesar salad was to die for - Italian Near Me - Joliet, Illinois

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Such a beautiful restaurant! I don't know why so many negative reviews?! Food was awesome and the service was great. Food came out quick and warm. The lemon butter that comes with the focaccia is so good!!! We tried all things lemon- lemon pizza, lemon potatoes, and the lemon butter with the bread. All so good! The corn and sausage side dish was so dang good. Portions are perfect and appropriate. Can't wait to come back and keep trying things on the menu. read more

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The lasagna was so salty and cheesy not good at all! Would not be going back! Our server was great

1st time. wait staff really good. Ambiance very chic. Music in the restaurant and outside in the food hall started to conflict with each other so it was hard to hear. The meatballs were dry and tasteless, you only receive 5. The bread was really good, and a good size. I ordered the lemon spaghetti, terrible; would never get it again. I was told this was one of the signature dishes at all the chef's restaurants. My husband ordered the lasagna, it was dry and flavors were off. The other person in the group ordered the filet, and of course it was good; hard to screw up a filet. Portion sizes were extremely small. I mean smmmaaallll. For the price, the food should have tasted better and served larger portions. Since this is a newly opened restaurant, I want to try new items on the menu one more time to make a final judgement . read more

My experience was a 10/10! My friend and I sat at the bar and were our for her birthday. The bartender, Kelly was an absolute delight. She was very knowledgeable about the menu and suggested a few things for us to try. We had the shrimp appetizer, which was amazing... the sauce was divine. We also shared the chicken parm. It was my friend's birthday so they brought a cannoli cheesecake which was almost too good. The staff are very attentive, offering freshly grated parmesian for every dish and very friendly. The atmosphere was a 10/10. The only thing negative I can say is that we didn't try the pizza which looked amazing. We are going back this week to try it! I highly advise you to try this new gem in town! Also prices are very reasonable. Thanks again Kelly for your amazing service! read more

You expect everything to be top notch and for the most part everything was. The food was outstanding, we had the Cesar salad, which had a crispy garlic garnish that really made it pop, the lemon pizza which was a unique experience, a white pizza with delicious crust, the lemon so thin it melted into the pizza, the spicy pasta and the cacio e pepe were everything we wanted in a pasta dish. Service was not bad but not at the level of the food preparation, an example, I wanted to place a partial order to stagger some of the dishes we ordered, was told not to worry that they could stagger my order, but everything was brought at once. Annoying. read more

Food was good although the portions were rather small for the price you paid. Pasta was very small and the chicken parm was small compared to other Italian restaurants we have gone to read more

Excellent filet steaks. Well seasoned and tender. Side order of corn and sausage was a very pleasant surprise. Chicken parm was what you would expect. The chicken was juicy and tender and the delivery system was impressive. Lemon pasta was a little on the salty side and it had a light lemon taste. Food was very fresh tasting, loved the decor and the service was amazing. Prices were comparable to other steak establishments in the area. read more

We sat at the bar and Beth took great care of us. We got the parpadelle pasta, bacon wrap dates, and Caesar salad. All were amazing! Beautiful atmosphere and all the employees were so friendly. read more

Preview night. They were serving most of their menu items. Tried them all and everything was fantastic. Couple standouts were the steak, lemon pizza, pasta, seafood tower, and desserts. Service was great, Giada came around to the tables, took pictures, and signed cookbooks which they handed out. She said the official opening is being delayed a couple of weeks due to delays with the gaming board approving employees. Great spot !! read more

Sorellina by Giada - Giada - Italian Near Me - Joliet, Illinois

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All the bad reviews led me to not want to visit this place.... I went had a great filet with lobster and thought the food was great they also have a very good ribeye steak too read more

This was awful. The only thing that was good was the bread! We started off with the meatballs. Those meatballs were small and awful (no taste). Main dishes we got Lasagna not a fan, the lemon spaghetti was super small portion size and the filet (was pretty good). The waiter we had was very friendly and nice! Fast service and cool ambiance. read more

Beth at the bar and Kat serving were amazing at providing a comfortable and enjoyable experience. Both the food and the drinks were very delicious ( I recommend the meatballs and an old fashioned). read more

I had a wonderful experience at Sorellina's. I ordered the Lemon Spaghetti with chicken, Margherita pizza, and lemon cookies. The food was delish with a nice creamy lemon flavor. My server Natalie was amazing, she was so sweet and attentive. She was amazing in her timing to check in with me and never interrupted. Overall great experience I will def come back. read more

Great food and even greater service. We were in celebrating our anniversary. Everyone was so friendly. Jay, our server was knowledgeable about the menu and so very friendly. We will ask for him next time we visit. read more

Very nice place, service was great the food is good. They need some seating outside the restaurant if you have to wait and on the older side. read more

Our server, Kat, was informative, graceful and more than pleasant. She was well versed in the specials and their flavor, presentation and preparations. THE FOOD WAS PERFECTION! Scallop risotto with asparagus and peas. Each element prepared perfectly. Lemon spaghetti with shrimp and crispy capers. Same perfection and great flavor. Complimentary rosemary foccicca seved with lemon butter was superb. Manager Kelly checked on every table and we appreciated the great conversation. She asked us to try the the lemon cream pizza. She provided it and it was exceptional! Garlic, lemon, basil: all balanced perfectly on the airy crust was something everyone should treat themselves to! Kat suggested dipping the crust into the berry balsamic reduction and we agreed to try that as well. We were not sorry. We have never been treated so well service wise. It was a great food experience that has become scarce lately. Everything was top notch. read more

The meals are so small. I had the scallops in risotto with asparagus and peas. You got two small scallops, 2 1/2 pieces of asparagus on a bed of risotto and cream sauce sprinkled with a few peas for $28 no salad no soup oh, and some bread and butter the service was terrible. We never got our plates cleared. read more

We were so disappointed with the food. Lasagna tasted really really burnt. Came out cool. Had to send it back. Shrimp and pasta dish cool also. Sent it back to get all heated up. Both didnt have much taste to it. Not worth the expense. Staff was excellent! The manager apologized. But overall the food was not to Giata expectations. Will not be going back. Restaurant was very welcoming. Food not so much. read more

Kelly at the bar is a complete professional. I'm glad they have somebody that knows the menu and the drinks as good as she does completely awesome thank you. For the service! read more

Sorellina by Giada, what a disappointment. Can we have nice things in Joliet? Sadly, no. For a Friday night 3 weeks after the grand opening, the restaurant is not filling all their tables so that's a plus. No reservation needed so you can walk right in and get a table. If you want to order a cocktail from their drink list, good luck getting the drink you actually want. From the 9 specialty cocktails on their menu, 4 of them are not available and you will not know unless you order because no one will tell you off the start and it's not marked off the menu because that would be tacky, right? Need to uphold that classy image for Joliet. That's when the bartender will tell you "Oh no sorry this one and this one and this one AND this one are not available." And when they do serve you a drink, they're reading the ingredients right in front of you as they "mix" it. No presentation, no straw. Just here's your drink in pint glass. Oh and it's an $18 cocktail too. What a rip off. Complimentary focaccia bread load was sour. If it's meant to be a sourdough focaccia, great then I didn't know. But this was not focaccia I'm used to and I've had homemade made from actual Italians that blew this focaccia away. I can't imagine many people actually liking the bread we were served. Not good. Our appetizer was served in the most unusual way. "Hey guys sorry for the bad presentation. We messed up and it was supposed to be this way but it's not but anyway, here you go, bacon wrapped dates!" -- ummm what do you even mean?? Did you drop our food on the ground and put it back on the plate? Nothing says appetizing like being unsure of what you're eating. The sauce on our bacon wrapped dates was COLD oh and very oily. We didn't bother with the rest of the menu. Yes, the restaurant itself was very aesthetic and chic, no doubt about it. For a "celebrity" chef to put her name on this restaurant, it's embarrassing. It's a one and done for us. It's a shame too because this could have some real potential. You can tell this entire casino was a rushed project. read more

Sorellina by Giada - Bar area cocktail menu with 4 of the cocktails not available either... - Italian Near Me - Joliet, Illinois

Beautiful restaurant, great food. A must try if you're out for the evening at the casino or if you're just looking for a great new dinner spot. read more

We drove to Hollywood casino just to eat here. However, we were unable to eat here since the hostess told us reservations only. I took another look at their website and there is nowhere to make a reservation. I then chatted online with their customer service and the chat person said you don't need a reservation. We then went back and now there was a long line at the hostess station so we left. Don't let them tell you that a reservation is required because that is untrue. As a side note, this casino takes all your money very quickly. Go to Rivera casino. They have Hugo's, take reservations, and it's definitely good there. read more

I made reservations weeks ago for my 21yr wedding anniversary which is tonight and no one called to say hey we are canceling your reservation.I decided to call and make sure all was good only to be disappointed and all they can say is we apologize for your inconvenience read more

Last minute decision to go and gamble at the casino on 10/25/25. When we walked in at around 4:30 pm. I stopped to see if there were any openings for dinner at around 7:00 pm. Informed they don't have anything until 8:30 pm. I understand, it's a Saturday night. I asked about bar seating and was informed it's 1st come 1st serve for the bar seating and they don't take names. We finish our gambling at around 6:45 pm and stop at the host desk. I ask if they received any cancelations. This time I am talking with who appears to be the head hostess. She said right now nothing is open at the bar for 2 people. I asked how about a table. She said the next reservation is at 8:30. She stated that if we see seats open at the bar we can just seat ourselves. I asked if she could just take our names for the bar. She informed me no, you have to watch for something to open. While waiting 3 seats open up. We start to head over and the other hostess stopped us. This was the first hostess we talked to when we first got there at around 4:30 pm and said that those seats are for a reservation. I said, we were informed by both you and just recently your boss that there are NO reservations taken for the bar. She stated it was done by the other hostess. I said the one who just informed me that there are NO reservations done for the bar or names taken for the bar. I got no reply and she walked away. About 5 minutes later 2 seats opened and we were able to seat ourselves. The 2 servers at the bar, Brittany and Kelly were AWESOME and very accommodating. Pizza was fabulous. 5 stars for both of them and the food. This was the 1st time we ate here. This was the 3rd time we have tried. The 1st two times we had issues with the hosts. It's like they don't want to accommodate you to get seated. The host is the 1st impression of any restaurant. They need to look at getting individuals that are service friendly at the entrance. Thank you Brittany and Kelly. You guys are what kind of staff they need at the host desk. read more

We had dinner on 9/11 and the check was incorrect. They said I would get a refund of $14 on my credit card, and I never received it. The check number 1407. We were overcharged on the drinks we had. The food was fair, and the service was poor. I understand they have not been opened for a period of time. They gave me an excuse they could not give me a copy of the refund which I thought was the most ridicules thing I ever heard. They also told us we could not make reservations because they were booked. When we got there the place was empty. read more

Danielle was our amazing server! it was our first time at Sorellina and she explained everything in detail. She was so kind and answered our questions in detail. food was 10/10, will be coming here again! read more